The facility is beautiful, drive in loading/unloading, clean, secure. BUT it is impossible to talk to anyone. Customer Service is not in LaCrosse, and they were not helpful when it came to canceling my storage unit. INo one respons to voice mails, don't leave one. I finally found the link on line to cancel the unit myself. But I removed my autopay and credit card info just to be sure. read more
Rented 2 units for a couple of years while I was caring for Mom in her condo. Just found significant rodent damage and infestation in both units -- to the point that I will have to throw out furniture and linens, clothing. No response to two attempts I made to connect with someone onsite. I feel completely ripped off to the tune of $216.25 per month. Where does one go from here? read more
I rented from this company based on other positive reviews. Everything I read was accurate. The rental process was simple, they were very responsive to emails and everything was hassle free. I should also say that the units were very clean and easy to access. read more
I've been renting storage units for many years in many different cities across the country and this is by far the best storage facility I've seen. The units are easy to access, it is clean, and the customer service is top-notch. I highly recommend! read more
Extremely easy from start to finish! Pete was incredibly attentive to our specific needs and assisted us through the entire process as we relocated from Nevada to Wisconsin. Climate controlled facilities. Clean and in a safe area. Pricing was honest, up-front, and less than some other places. I highly recommend La Crosse Indoor Self Storage. Exceptional experience! read more