Luck, the manager, is one of the most unhelpful, rudest T-Mobile reps I have ever spoken with in…read moremy 25 years of having Sprint/T-Mobile It is unfortunate that one Representative can cause his company to lose a customer after 25 years of customer loyalty. Lucky you should quit before you cost T-Mobile any more customers. Good rep should stand while waiting on a customer, so you can look each other in eye

This t-mobile now has new staffing and ready to serve each and everyone with most respect and…read moreknowledge we all so carrier New reps New Managers and Inventory is always available come check the New T-Mobile By Wireless Vision

As a CenturyLink customer, I can give you the biggest negative and positive of using their Internet…read moreservice. It's really simple to explain. On the negative side, their Internet speed is nowhere near the advertised speed of over 900Mbps. At most I've realized 175Mbps from independent speed programs. But, on the positive side, the 175Mbps speed is faster than anything else available in my area. For a price of $65 a month, it is acceptable until something else better comes along. Hope this helps.

The absolute WORST service I have ever experienced anywhere in the world. The management here needs…read moreto be replaced. The employees cannot even sell new service without a 45 minute telephone conversation and multiple attempts to run credit cards amd credit reports.

I went in to get upgrade a few phones on my plan. I did purchase the screen protector for my phone…read morewhich was a little costly and within a week I dropped my phone, and it cracked. Went back and Kenn was amazing. He replaced the screen protector with no hassle and also helped me with some issues I was having. Both gentlemen were very friendly, they listened to what I was looking for and did not try and talk me into something I did not want. I am a very pleased customer.

Will only help you if opening a new line of service using the highest level phones they sell…read more Existing customers will receive no help. My phone broke and they refused to sell me any level phone to be able to use my monthly service- TMO customer of 15+ years. As soon as they determine they cant make a commission off you all focus is on getting you out the door. They told me to go to Walmart, or go online. They wont sell phones in person unless starting a new line will all accessories

Fastest and most reliable in my area. switched from spectrum and never looked back. If you are a…read moremore avid gamer with multiple devices I suggest a 3rd party high end router. they're basic one is great but can be iffy. most of these reviews are people not knowing how to setup their own routers or the ones from them or not knowing if it supports the size of the home. Highly recommended.

Lots of promises but falls way short. Constant outages and equipment problems which are known among…read morethe employees but rather than provide you with equipment that works they tell you to go buy your own.

This is the first time I've worked with this team, and I couldn't be happier with the results. If…read moreyou're looking for computer and technology services, this team is top-notch. They exceeded all my expectations.

From the owner: Computer and Technology Services (CTS) provides comprehensive technology solutions for businesses…read moreand homes across Madison County and St. Clair County, Illinois, and the St. Louis area. We specialize in reliable, professional, and scalable tech services designed to keep your systems running smoothly and securely. Why Choose CTS 15% OFF for New Customers 25% OFF When You Refer Someone Better Business Bureau (BBB) Accredited Flexible Monthly Support Plans available Business & Commercial IT Services Business IT support & consulting Network & cybersecurity solutions POS system setup & support Office computer setup & workstation installation Office relocation, movers & full IT setup Commercial installations & managed IT services IMAC services (Install, Move, Add, Change) Internet solutions & structured networking Home & Smart Technology Services Smart home setup & IoT (Internet of Things) integration TV mounting & home entertainment system installation Cable drops, Ethernet cable jacks & cable management Assembly & installation of home entertainment systems Security & Infrastructure Security cameras & motion detection systems Network cabling & infrastructure setup Ethernet & low-voltage cabling Computer & Device Services Computer repair & troubleshooting Data recovery services Office computer removal & electronic recycling …and more! If it plugs in, connects to the internet, or powers your business or home — CTS can handle it.

There is plenty of parking in a shared lot. The entrance is disabled accessible. The store is…read morebrightly lit, clean and well-organized. I had a great experience at this store when I visited, specifically from the employee Dwight. He assisted me in getting the best deal on my trade-in, additional plan benefits and a less expensive monthly charge. I am so appreciative of his help.

I wish Camryn would have been there on Dec 26, 2024. Here's my story…read more We upgraded my wife's iPhone 8, and we did the trade in thing. The directions clearly state two options: Send it in or Go in store. I chose to go to the store since we needed a case for the new model. When I got to the store between 10 and 1030 am, a rather pasty and portly young man with reddish blond hair "assisted" me. I told him I was turning in a trade. His response was "That makes no sense what you just said." I repeated myself in a different way, but he became irritated, so I left thinking I made a mistake and didn't follow directions. I rechecked the instructions in the app, and upon seeing I correctly followed the instructions, I went back inside to show him the on the T-Mobile app. He said they don't do that. I asked him if this was a T-Mobile store? Yes. Is that a T-Mobile shirt you're wearing? Yes. Why can't you help me then? Then, get this, he said "ya know what? You can just leave." I said "that makes no sense what you just said." I thought that was a good one, but then the other T-Mobile employee, another pudgy, pasty guy, but with dark hair, threatened to call the police. Nobody was speaking in a raised tone nor volume. That was rude I felt. Anyhow, fast forward three hours. I went to another location about ten miles away, and they could not have been nicer (Chesterfield Valley, MO.) She explained there are some corporate stores and some independent retailers. She was so nice. Thumbs up to Chesterfield Valley T-Mobile. They should take back their licensing from that insignificant store at 6215 Mid Rivers Mall Dr. St Peters, MO 63304. Do not use these jerks; go to the Valley!

Verizon has always been known for their strong network with decent customer service but their rates…read moreand utter lies are beyond pathetic. First, it's the only carrier when you initially sign up you will have a bill in hand or emailed within 48 hours. They attempt to justify this as being for the "first month and a half of service" yet within the next upcoming month you will receive another billing. This is a practice that I have yet been able to find a Verizon Rep to be able to provide a logical explanation. Next, THREE (3) YEARS AGO my wife and I were looking into switching from AT&T to Verizon. We called Verizon Corporate and after spending an hour on the phone with "Gary" he advised us (we have the recording) that if all we wanted were SIM cards as we were being our devices over, if we didn't use the Sims or changed our mind we could simply call to disconnect and throw out the sims. The cards were delivered and we never opened the box. However, within two (2) days we received a bill for $630. I called immediately and advised what we were told, provided the recording along with copies of the chats and emails from Verizon. This took close to two (2) months to straighten out and it was tough as hell due to their absolute bullshit but it was "fixed". After many back and forth a week received emails advising us that the account was closed with a $0 balance. Fast forward three (3) years to yesterday. We are still with Big Blue (AT&T) but called Verizon to look into our options. Immediately they advised us we owed them $130 from three (3) years ago and advised that because WE CALLED THEM LOOKING FOR SERVICE WE HAD BROUGHT IT TO THEIR ATTENTION. They had no information from our prior interaction and threatened us that we had "72 hours to convince them we owed them nothing or they would send us to collections ...". (They sent us to collection three years back but THEY IMMEDIATELY REMOVED THE MARK WITHIN TEN MINUTES OF MYSELF CALLING IN AND DISPUTING IT. They apologized at that time and it was over, I thought. Yesterday I immediately sent them copies of their emails dating back to late 2021 showing the account was closed with an actual credit (somehow) on the account of $12.78. I sent them images of the chats, emails et-cetera. What other proof or information is needed other than EMAILS COMING DIRECTLY FROM YOU ADMITTING YOUR ERRORS AND SHOWING A ZERO BALANCE WHILE CLOSING THE ACCOUNT? I'm aware of a pending Class Action Suit against Verizon for very, very similar circumstances. This doesn't surprise me in any way. These ass-clowns are crooked, and so large the left doesn't know what the right is doing and they document nothing. I'm extremely interested to see how they respond. I'd love to join the CA. Funny thing, when my wife explained the situation to these shit-cyclones reminding them of the fact they are owed NOTHING but we are paying AT&T close to $1k a month and would prefer Verizon's network the Rep actually stayed on a recorded line "we don't care what size of account you could bring to us. $1k is nothing to me and if you switch or not this doesn't affect my employment...". Oh, really? This egotistical corporation with its employees needs brought to its knees.

The only reason I'm giving a 2 over a 1 is that ONE of the managers was extremely helpful. I bought…read morea new Iphone from the OFallon store after being an Android user. I was treated like I would be too stupid to figure it out. There are definite differences and more steps to achieve the same thing you can achieve on an Android in one. But when attempting to download a ringtone from Itunes, the phone locked up 18 hrs after I purchased it. I took it back hoping for a solution and the idiot that sold it to me and the manager on duty laughed and told me to go to Best Buy. "It's not the phone's problem. It's an Apple problem". Luckily I came back later that day when a different manager was there and he fixed it. I will never buy from OFallon again. Terrible attitudes. Terrible customer relations skills and they only care about upselling you on stuff you don't need.