Not reliable. Every time there's an issue with service, it's conveniently an "act of God" issue,…read moretherefore you pay even though technical maintenance/repair us strictly a Monday-Friday, 9:00-5:00 schedule. This latest (been a customer for well over 5 years) outage has been ongoing for a full week. If you have any other option for wireless access, run away from this company as quickly as possible.

Rude and ineffective customer service! No apps work with our plan, many websites that we need for…read morework and life do not run. Their "support" person was overly defensive, uninterested in listening to my issues or problem solving and insisted the problem was on our end--they met their obligation already. I called for technical assistance in figuring out how to solve a problem as a newer customer who pays a monthly bill promptly. I spent an hour on the phone with our router's company, and that person was extremely helpful, but after the hour, told me the problem was in the slow speed of our service. Don't you think the rude woman who called me back from Country Wireless would have seen that as an opportunity to offer an upgrade for more money on her company's part rather than being a bitch and telling me it was my problem? I would have paid for it! Carving out time in my schedule to call this company has been difficult; it has taken me two months to do so, and this is the response I get.

We've had Solarus as our ISP since we moved to Rapids and the service has been great. The price…read moreand performance are much better than when we had Charter/Spectrum (back on the east coast) and we have had only a couple of brief outages. I see a couple of poor reviews, but for us I have no complaints.

Horrible company horrible service, wifi goes out constantly and consistently multiple times a…read moremonth, they never answer there phone or provide updates, often this happens in the middle of the day or in the middle of the night, solarus is terrible and I don't recommend them to anybody

We have used Digital Bay for years and they do a outstanding job. Jay is well informed and can get…read moreyou set up ... computers to networking and phones. Nice job Jay

From the owner: Located in the Coulee Region, DigitalBay is rooted in the belief that service is number one. With a…read morecombined 80 years experience and over 3,000 customers, we take the time to get the right solutions needed for your business. We provide Voice over IP (VoIP) Phone Systems, Conventional Phone Server Systems, Data & Voice Cabling, Security Systems, Carrier Services, and Paging & Sound. With our professional installation and testing we want to make sure you are taken care of. Contact us today to see how we can become your complete solutions provider.

Waited for 3 hours to simply upgrade my phone after being told it would take a half hour to an…read morehour, only to be patronized by the manager as I was leaving being told to "have a good life". I responded that I didn't need the sarcasm but he said again. So I told him what to do and was told I was banned from the store. While waiting I asked the manager and "Tyler" if they would be satisfied with receiving the same service they were providing, which they did not respond to.

From the owner: Visit the T-Mobile store in Stevens Point and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 5370 US Highway 10 E can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.