What to thank them for the honest treatment. Didn't sell me a battery…read morefor my phone because the charging port was bad and the phone does not have alot of life left. Thank you Dave Schneider

I went in to get a battery replaced in an iPhone 6 & the staff there had it done within 15 minutes…read more& were incredibly polite. I would definitely go back for any other battery needs.

Alright verizon, i have been with you guys since you bought out alltel many moons ago. Couple…read morehiccups in that time but nothing serious. Now i am about ready to drop all my devices on the counter and walk out. Heres why. My husband passed away in December. I stopped at the verizon in Merrill WI on Monday January 9, 2023 with his death certificate and explained i no longer needed his line. They cancelled the line but said they could not take the phone back as it is not a corporate location so they had to call in and have a box/shipping label sent to me to send his phone back in. I get the box on Friday January 13, 2023. I did everything the instructions said to do as far as factory resetting the phone, etc.. i dropped the box off at the UPS store in Wausau WI on Monday January 16, 2023. I received my monthly bill which showed a balance of well over a grand. I contacted verizon via the chat option and they said the device had been received on or around January 22, 2023 approximately. They said they would update my account to reflect the device being returned and accepted. I kept getting texts to return the device. So i contacted verizon again via chat, they reassured me the device had been returned and accepted at the warehouse. Okay great, so why isnt my account updated yet? Well that can take 5-10 business days. Okay fine. Verizon agent tells me it will be updated and not to worry. Few days go by and i get another text to return the device. So i reach out to verizon chat again (this would be beginning of February now). They again reassure me account will be updated and they escalated the ticket to management. February 10, 2023 my bill has still not been updated so i can pay it, i contact verizon chat AGAIN (this being like the 5th time) i am told again the device was returned and accepted and they will need 8-10 business days to complete the expedited ticket and my account should be updated by February 20, 2023 so i can pay my bill. It is February 22, 2023 and i had to reach out to verizon chat again this morning as my account is still not reflecting the correct pricing for my phone line and the tablet line. Now i received an email from verizon financials regarding my "late bill". At this point i posted my complaint all over facebook, within minutes they told me to send them a message on facebook and someone would rectify the situation. So i send a message around 3:30pm on Sunday February 26, 2023. It is now 7:24pm and i have nothing, no answers, no solutions, nothing after 4 hours. They tell me the escalated ticket is still being processed. What happened to the 8-10 business days i was told 20+ days ago? SERIOUSLY! Now today March 2, 2023 I notice an alert on the top of my screen about data usage limited, so i again reach out to verizon. I try calling and after threw attempts i was not able to reach an actual agent. So i went through the chat option as thats the only option i had, there the agent told me my services were suspended after being reassured by the last couple agents that will not happen. I have screen shots. WTF! I am upset. Its like reopening the wound every damn time i have to do this. Having to go through this so many times on the same issue is absolutely rediculous. Do better verizon. For what we pay for your So So service, find a way to rectify this and maybe you wont lose a 15+ year customer. Sincerely, A very pissed off widow.

Wonderful customer service! Joe stayed over 1/2 hour past closing to help us add services and a new…read morephone. He recommended accessories to fit my husbands needs and transferred everything over for us when I cloud couldn't handle it all. He has a Terrific personality and was really nice when our children got antsy. Thank you! We are definitely coming to this location for all of our needs!!

Finally, a credible place to have Apple products serviced in the North Central part of Wisconsin…read more The tech there was quick to diagnose a problem with my iMac computer, spending little time to troubleshoot an issue of no power. Then the owner was most helpful in resolving what was an out of warranty issue with Apple on the part that was needed. End result, Apple graciously paid for the repair! I will not only be going back for any Apple product service, but will be recommending Premiere Tech to everyone I know.

I think we've had Amherst for 6 years now. They were the first fiber optic internet in our area. I…read morepay $99.99/month and it's fast enough for gaming, streaming on 2 or 3 TVs at the same time plus scrolling on our phones. I'm pretty sure I've only had to call them for help twice in those 6 years. Always pleasant and helpful. You always get a real local person who knows what they're doing. Had Charter at our previous home and it was horrible! Constantly had to reset it or spend 45 minutes on the phone who would be reading off a card or something trying to tell us how to fix the problem. With kids gaming, we had to pay the highest price for internet or it would be too slow. If we used too much we'd be in some really slow punitive mode. All crazy stuff. So glad to be done with Charter!

Not all the customer service people are friendly and helpful. One of them seems to pride herself on…read moreyelling at customers and making them leave there crying. I have never been treated so badly by a customer service person in all my life. Not all of the customer service people are this way though, so please consider who you talk with when doing business there.

I came to drop off a return for Amazon, but I guess they require a printed return label. oh well…read moreguess I'll just keep it. Store was overall clean and they were helpful just wish when I search for UPS I'd say that on Google so I would have to drive to an actual ups store instead of a drop off that requires a printed label.

remote starter issues were frustrating but prompt professional service is appreciated ! they fixed…read moreit fast ,

code E is definitely a five star business I went there to get a new speaker in my cell phone…read moreturned out. He just cleaned it for me and also my charge port amazing no charge wouldn't take any money. Save me $120 absolutely a must go to shop if you have electronics to get fixed honest through and through. put this shop in your pass it along to your for electronics.

Will never shop at Gamestop ever again. Was told I had a 15 day window to return games. Had a…read morefamily emergency and spent the week in ICU. Saw that I was still within the 15 day window in which I was told I had so I went to return the games and was greeted by the most arrogant, worthless assholes Ive ever met. Did not honor the return window in which I was told I had and after fighting back and worth with the worthless employee I was told I could get "store credit". I don't want store credit for a place I will never shop at again. Needless to say the games came home with me and I'm writing this review. Buy online or at Best Buy not dealing with those jerks is worth the drive.

It's really awesome they have great deals and amazing staff. it's where I buy all my video games…read more Love it.

I stopped in the store at 3:55 unaware they stop loading at 3:30 and store closing at 4:pm. I was…read moreabout to stop back on Monday morning when one of their employees stepped up and said I will fill the order. The office fired up the computer and billed me out. We had to go to several buildings to find my product and once everything was said and done it was 4:30. I asked my salesperson what his name was and it is Jeff. He rea did a great job. I wish we had such helpful and knowledgeable employees at my company. To all that helped me that Friday afternoon you all went above and beyond and I was able to make the trip up north as planned. Stop in there for anything you may need. Great people and GREAT products.