We had Jordan from Acro install both an over sized laundry sink & faucet and the plumbing for our…read morenew shower this summer. Both jobs were done in a very professional manner and Jordan was very personable to work with. It was very easy to schedule the work and fairly priced. We would not hesitate to hire Acro in the future.

Great work, fair pricing, somebody actually answers the phone when you call. A real human! I've…read moreused these guys a few times and they have always been on time, and I thought the bill was reasonable. Strongly recommended in the Wausau area.

I needed my hot water replaced today. I was grateful that…read moreFrance was able to come out today. Charlie and Russel were outstanding. Very professional, prompt and pleasant. I have hired France Sales & Service many times, and I have never been disappointed. Thank you for your continued commitment to service excellence! Suzanne

Arrived at my house within a couple hours and fixed both problems immediately. Chad is a very…read morefriendly and helpful employee. I would call them anytime for my plumbing and AC/heating needs

We've had every plumbing and heating emergency seen to by this excellent group of professionals…read more Efficient, knowledgeable, and courteous. Very happy with their service and communication

We have used this company several times in the past years and every time we have been more than…read moresatisfied. Last week while doing a DIY job, I accidently cut a gas line. Guys came immediately. After inspecting the problem I was informed that the original gas line was not installed per code; the location of the pipe as well as the material used was incorrect. They informed me on what I needed to do to so they could come back and install everything correctly.Before leaving they made sure all gas was turned off correctly and gas was not leaking into the house. They came back early the next morning, installed a new pipe correctly and assisted with getting our water heater reset. Both Travis and Connor were professional and polite. My wife and I both felt very comfortable with the work they did. Will always call this company in the future if a need arises.

Great service! Well prepared, professional, polite, cleans up area when done, and worked fast…read more Definitely a plumber to use again, and I highly recommend them to others. Terry was my plumber who did work today (all parts inside toilet tank had failed and needed to be replaced -they were very old parts, and I knew all this before he arrived). Again, great work, and I repeat all praises I said above.

Second review and recommendation for River Valley Plumbing. Our sump pump went out right in the…read moremiddle of some stormy weather. We had three inches of water in our crawl space. I called River Valley. Terry called me back within an hour and was there the same day. He had the right part, did the install and within a few hours the water was gone. We then discussed how to reroute the piping to improve the flow and keep it up to code. He'll be back in a couple of weeks to handle that work. Terrific company, responsive, decent prices, excellent service.

Our original supplier was unable to respond in a timely fashion when our heat went out and house…read moretemp dropped to 57 degrees. Called Hurtis since they said they could service all models. Came out same day and fixed our furnace. Great guy serviced the equipment. They called ahead to say repairs were on the way. They answered the ex phone at 7:15 am . We couldn't be happier with this level of service.

Hurtis Heating and AC are great. My boiler began leaking last week. I contacted them on Friday,…read morethey responded on Monday and sent someone out the same day. They diagnosed the problem (heat exchanger) and they took the step to contact the manufacturer to check whether the part was still under warranty. I didn't know, as I just bought the house 6 months ago. The part was still under warranty, they ordered it and came back on Wednesday to install it. Although they easily could have just tried to sell me a new boiler, they only suggested the work that was actually needed at this point. They were efficient, professional and did a great job. I recommend them for HVAC work.

Jay does a great job. Fairly priced and a good guy. We had him do work at our home several times,…read morenever disappointed.

Southport recently installed my new HVAC system. The technicians that did the work were very…read moreprofessional and courteous. I have used Southport in the past and I highly recommend their services.

My 40 year old sump pump was failing. The Southport truck arrived around 8 am. Tim and Marcus…read morediagnosed the problem and recommended replacing the old pump. They offered three options and after discussing those options I chose the budget friendly pump. Luckily, they had that pump in their truck. They did most of the assembly by the truck. Once inside, they were quick to install the pump into the sump basin. Next was the electrical connections. They did a neat professional looking job. All in all, I was happy with the service provided by Tim and Marcus of Southport Home Services.

TLDR: Got service for caulking bathtub…read more Bad job and would not refix. Issued refund but took a LONG time to receive. End of day, TERRRIBLE communication from PGA. My parent's got service at their home for a few things. This was all done and paid for on 09/15/2025. Everything was done fine with exception of caulking around the bathtub. 1) The caulking was not done well 2) There was no communication as to not use the the bathtub for a given period of time I reached out to PGA and spoke with the scheduler. He told me any disputes would have to go thru his boss, Rob. He forwarded me to Rob's number, and I left a message. This was on 09/16/2025. I did not hear anything back so I reached back out on 09/24/2025 and left another message for Rob. Rob called me back on Thursday, 09/25/2025, and I explained to him what the situation was. I sent him pictures of the poor service and he said he would have to look into it and will let me know. Monday, 09/29/2025, still nothing from Rob, so I texted him. They responded and said Rob is out of the office this week at a conference in Colorado and will be back next Monday. I responded with a bit of frustration as I talked to Rob on Thursday and he NEVER mentioned that he was going to be gone for a week. I would think if he was going to be gone he would wrap up my situtation or pass it along to someone else in the organization. But we were patient, we gave them the week. Monday, 10/06/2025, still no call back or communication from Rob. I reached back out to get a status update. He finally respondeds saying he wasn't pleased with the appearance (from the pictures we provided) and that he can schedule another visit to correct the problem. I told him that we would not expect to be billed again since we already paid for this service. He said since we ran the shower too soon (reminder, the service tech never gave my parents any communication that they should wait any ceratin period before usage) he'd stil have to charge us labor. I responseded if he cannot fix it free of charge, to refund our money and we'd take our business elsewhere. No response for Rob. Wednesday, 10/08/2025, I reached back out to him. He responded that they could not redo the service free of charge and that he will issue a refund for $131.88 thru a check thru mail. I said, ok, we'll look for the refund in the mail. Wednesday, 10/22/2025, we've still have not received the refund so I reach back out. We are pretty frustrated at this point. No response again, so I reach out again on Thursday, 10/23/2025 and got a hold of someone. This person told me, since Rob supposed issued the refund, any resolution has to go thru Rob. And Rob is currently out all day in meetings and a message has been relayed to him. I expressed my frustation saying, is there no other person that can help. We've waited patiently already close to a MONTH. All this person could offer was an apology. Finally Friday, 10/24/2025, Rob responds and says check is in the mail. Not apology, nothing. I respond expressing more frustrations also saying I will leaving a bad review for them. Ofcourse he responds quickly now when he hears he is going to get a bad reivew. Thursday, 10/20/2025, my dad finally receives the refund check in the mail. So yes, PGA does do good work. But when it is not good work, good luck working with Rob on getting it resolved. DO NOT expect any kind of reasonable customer service, communication from Rob

Excellent! Excellent! Workmanship and Technical Knowledge are at a very high standard. Very…read moredependable.