Showed up as scheduled, did what they do, pricing seemed to be on point. Employer answered all of…read moremy questions. I will use them again in the future.

Our experience was top notch! The crew came right on schedule and went way above and beyond. Highly…read morerecommend!

Horrible, horrible experience. The employee I dealt with was extremely unprofessional and rude. I…read morewill not ever give this company my business.

A-1 Masonry completed my finished flooded basement within 2 1/2 days. They are professional and…read moreanswered my questions politely. I was hospitalized when the flood occurred in May. My daughter and son-in-law contacted A-1 received a quote were told we'd call them back. My children are not from this area so they called and received quotes from other businesses lower some we're higher add-ons. A-1 a did great job. They went over and above what was required. I'm glad we hired a local business. Support our local businesses and our community.

They waterproofed our basement, which they work they did was fine. However i wish the owner was…read moreupfront that the work they did would not actually fix our issue. So now we are $12500 in debt and still have water coming up through our floor right next to where they worked. I called the owner and he said only way to fix the issue is to replace the entire basement floor... Wish he could have told us that when giving us a quote.. Waste of our money

Wonderful service. I have purchase several appliances, a couple of TVs and even a cell phone…read more I have always received great service. When I moved my refrigerator for some floor cleaning and caused a problem with the ice maker connection they came out right away in the evening, when I was done with work, and helped me. Great family business with personal service!

I had Dakota and Rebecca from the mitigation team from ServiceMaster over after our basement…read moreflooded 14 inches. We needed 2 bedrooms and a bathroom flood cut 24" and subfloors pulled up. Dakota worked 2 days straight and Rebecca was with him on day 2. they swept and cleaned up after each workday leaving the workspace clean and cleared. They both were personable and engaging with the customer. They explained the process when I asked as they worked through the basement. Plenty of photo documentation of the work. They had a consistent and sustained work pace. In fact, their pace during the job was more than I would have been able to handle. You should ask for either of these employees by name if you're in the Wausau area requesting mitigation services.

I was very happy with the work they did. They were respectful of our home and did a great job. The…read moreservice master employees that came to do the job explained everything before they started. Great customer service.

Damien was great! I had a commercial water heater go out. He put aside the other things we was…read moredoing in order to get on top of my job promptly. He investigated possible solutions, got me price estimates, advised me on the best fix for my situation, and made it happen. This was a big job, and he handled it within just a few days. The work was clean, and the work area was clean when they were done. I'm very happy with Affordable Refrigeration, and I highly recommend them.

Used Affordable Refrigeration at my business on a heating and cooling project for a building…read moreexpansion. Very happy with the work. On time and budget. Started using them for my home furnace and air conditioning service soon after. Great work, dependable and always cleans up work area. KLT

The water restoration part of the business is the way to go. They had my basement stripped and…read morequite dry less than three days. The problem is the refurbishing department. My basement has sat here for a year and still unfinished. I do not recommend them at all. Told me they'd be in charge of everything, help picking out things, ordering things etc. Well that didn't happen really. Went to Florida for several weeks. They told me it would be fine. I came home and the things they had done were wrong. I have to say, they admitted their mistakes and paid for them. And Maybe I should wait till they finally finish this project before I review but want to warn people.

One year ago, mother nature played a very cruel April fools trick on me! she sent the Village Of…read moreWeston a severe lightning and thunderstorm with several inches of rain, crossing power outage and flooding in the area. My sub pump system would not function, causing my basement to flood with several inches of water . I called local service companies and they were all swamped with calls and service requests! I contacted North Star Restoration and they sent her a representative the very next day. Josh N schedule service and remove the water from the basement. I learned about environmental contamination, mold, and mildew, formation,, and restoration of my basement. They help me through the entire process ! The office manager Karissa was extremely helpful. I would recommend them for any water problems. Gerald RM

Thank you for all your help with replacing the power steering on my car. It was right on the spot…read moreand fixed in a timely fashion. Very impressed with service. Keep up the good work!