This company has exceptional service! I was in a bit of a spot with my bathtub faucet, there was a broken pipe that caused my hot water to not shut off. Since there are rarely shut-offs on bathtub faucets, I ended up turning off the water for my entire house. This unexpectedly happened one Monday night, so I was calling all plumbers I could in the morning to see who could come out that day to fix the plumbing. A co-worker recommended Best-1 & so I called them. They said they likely would not have an opening that day (which is completely understandable), but once they heard I had the water off for the entire house, they stated they would do their best to get there that day. They were the only company to offer any chance within the next 2 days, most had simply stated they had no openings until later in the week - even after I would mention I had no water use in the house. In a few hours I got a call and they had made some time. Not only did they just fix the faucet itself, but they installed a proper shower head once seeing the current shower setup (my bathtub is original to my house and did not have any plumbing for a shower, the tap had a spot where a hose ran up to the wall-mounted bracket to function as a shower). Zach with Best-1 made a homeowner very happy that day. Having a proper shower installed was always something I had intended to do, but to have Zach inquire about the inconvenient setup knowing he had made the time to attend to my original plumbing issue in the first place shows how much this company cares about their customers. It would have been easy enough for him to just fix what the primary issue was, but he went above and beyond to offer improving another non-emergency issue that would ultimately save me money as the hot water wasn't traveling as far anymore. I will definitely be contacting Best-1 for future plumbing needs and recommending to others looking for plumbing service. read more