TLDR; you get what you pay for. If you have demanding network needs and want a well engineered…read moresystem with service to match, I can't recommend Alee and HiTek Telecom enough. I contacted Alee with HiTek Telecom to get a quote on a complete network job for my home. Not only do my spouse that I work from home, but I also do a lot of photography and video that I transfer back-and-forth on my network and into the cloud. I was tired of poor and drop connections with my consumer level Wi-Fi system. In addition, I wanted a local security camera system that I can control without relying on a cloud service. After receiving a quote and agreeing on the scope of work, I scheduled the installation. Alee came out on time on the date scheduled and we walked through the plan of installation and confirmed what all my needs were. Alee and his team worked through the day and completed the install job in an incredibly professional manner. The installation and the cable runs, and all of the final product was exactly as described. After the install, Alee walked me through downloading all of the software that I needed, how to access and navigate the system, how to navigate and operate the security cameras, and ensure that everything was working properly. To be sure, this was a relatively large install for a residential application. I wanted ethernet drops in every room of my house, a new professional grade network cabinet, in-ceiling WIFi network, and a new suite of security cameras. I couldn't have asked for a better end product. I am quite pleased with the attention to detail of the install and making sure everything was perfect, workmanlike, and care was taken in my home. Alee came back out to adjust a couple of things for me after the fact and install an additional camera. Again, he was on time on the scheduled day. The workmanship was just as good and the communication has been stellar throughout. I truly can't recommend HiTek and Alee enough. Top-notch product and top-notch service.

Alee was great! Helped us turn the mess the builder left us for a media cabinet into a clean well…read morerun network rack! He also did a great job installing our security cameras! All for a very reasonable price! Can't say enough good things. See the included before and after photos!

Great service! Diamond was referred to me by my commercial real estate broker to fix the phone…read moresystem in my new office. I tried using VOIP system for a few weeks but didn't work well for my law firm. Went to traditional phone lines but older phone system in office needed to be fixed. Diamond's tech came in and resolved problem quickly and was super friendly. I will be recommending them to anyone looking for phone system help!

From the owner: Installation of voice, data and video infrastructure in Commercial Office Settings…read more Installation, sales and service of Panasonic and Allworx Telephone Systems.

Seattle Network Cabling provides quality workmanship and stands behind their services with factory…read moretrained technicians. Whether you have a large scale project, a complex multi state/office roll out, emergency last minute work, or even a small MAC request. Seattle Network Cabling can accommodate your needs and grow with your business. They been a loyal partner of ours for the past 5 years strategic in our development and growth as a company.

From the owner: Seattle Network Cabling and Fiber Optic offers data & voice cabling and network services for…read morecommercial and industrial customers throughout Washington.(Sorry No Residential.) Our telecommunications and wiring services include, Cat5-Cat5e-Cat6 Cable Installation Fiber Optic Cabling, Termination, and Testing Business Telephone Systems - VOIP (Voice Over IP) Commercial Wireless Network Solutions - Point to Point Wireless Server Room Projects- Build, Clean Up, Relocate, etc Security- IP Cameras, CCTV, Video Surveillance Dmarc Extensions - Cut Overs - Technicians Available Seattle Network Cabling and Fiber Optic is proud to offer voice & data network cabling and telecommunications services to Bellvue, Everett, Ballard, Shoreline, Bothell, Issaquah, Kirkland, Renton, Federal Way, Kent, Puyllup, Tacoma, Olympia, and surrounding cities throughout Washington (WA).

This store staff is not helpful. They scapegoat corporate policy and disregard direction given by…read moretheir own customer service. Don't waste your time at this location. Roll the dice and go to a different branch.

I went in for a return after dealing with four different customer service reps over the phone; a…read morelead representative in store; and, the individual that I purchased the device from. Not once did anyone tell me I would have a restock fee and this is a item that I got for free and only had to pay taxes on. I asked what the restock fee was. The Insta rep told me she would have to process the return and it will give her the restock fee cost. She told me $20. I eventually had her do the return and she told me how much of a credit I was getting. I asked to see the breakdown because it did not equate to what I had calculated. She said oh the restock fee looks like it changed to $25. She restated and reconfirm that initially said $20 but somehow it changed. The gentleman that was there claimed to be the branch manager, but his demeanor did not appear to be one. Expected him to be a little bit more Service oriented and more customer focused. He was a very arrogant jerk! Very cocky. Then said they didn't have control over the cost that the computer gives them for restock fee, ignoring the fact that she told me and saw on the computer it was only $20. I would never go back here again and will never recommend anyone to the store. If I can give a negative rating I would!

Rez Construction has had the privilege of partnering with PrismRoute on a couple of commercial…read morebuild-outs, and the experience has been nothing short of outstanding. PrismRoute exemplifies effectiveness, timeliness, and integrity in every aspect of their work. Their team consistently delivers high-quality results, adhering to schedules and ensuring seamless project execution. What truly sets PrismRoute apart is their unwavering commitment to maintaining open and honest communication throughout the process, making collaboration effortless and productive. They tackle challenges with professionalism and deliver solutions that meet and often exceed expectations. We highly recommend PrismRoute to anyone looking for a reliable and trustworthy partner in the construction industry. They are a company you can count on to get the job done right, on time, and with the highest level of integrity. We look forward to working with them again in the future!

From the owner: Discover the Future of Business Connectivity with PrismRoute™…read moreAt PrismRoute™, we focus on what matters most to your organization: secure, reliable, and tailored technology solutions that keep your business operating efficiently and securely. As a certified 3CX Silver Partner, we deliver scalable, enterprise-grade phone systems and communications platforms to businesses of all sizes. What We Offer Cloud and On-Premises Business Phone Systems – for seamless communication, whether your team is in-office or remote Smart Access Control & Surveillance – protect your business with modern, connected security infrastructure Network Design & Implementation – custom-tailored networks built for speed, scalability, and security 24/7 System Monitoring & Support – with proactive maintenance to resolve issues before they disrupt operations Maintenance Plans & SLA Contracts – ensuring uptime, compliance, and fast support response times No matter your industry or business size, PrismRoute™ is your trusted partner for IT infrastructure, system security, and business communications. Your priorities are our priorities. Experience the PrismRoute™ difference today. Please note: PrismRoute™ does not provide repair services for personal computers, laptops, or printers.

Family run business. They know their stuff and are very personable. They are excellent…read morecommunicators. Very competitive rates. Easy to work with. We contracted with them to run network cable for our private school.

We have been using Phone Masters for over a year now and every time we call we get same day…read morewonderful service. Not only were they very reasonable when we had to replace our whole phone system, they are also quick and knowledgeable. We continue to use them when we need additional phones or lines moved and couldn't be happier! Cliff is awesome :)