Nick is the most knowledgeable phone expert in the business. He will help you buy, service or…read morerepair any phone of your choice and do it with a smile. I've gone there for years, would never go anywhere else.

Love that every time I crack my iphone screen protector, they put on a new one for $10.read more

Great service from James who stayed beyond closing time to help us out. I was so grateful for his…read moreexpertise and professionalism. Great job!!

I have purchased 6 or 7 phones here for my spouse and kids over the last 6 years from this Verizon…read moreretailer. They have always given me great service and I've never felt pressure for upsell. They do promote the phone accessories but it's never been high pressure. One time I was going to purchase a phone through Verizon website but it was so confusing plus I had concerns about transferring everything over from old phone to new phone. I know I know you should just be able to backup to ICloud but it never works. The people at the store always handle this process so I don't need to mess with it. Very happy with this store and the people who work here.

Just bizarre.... Whom I assume is an employee of the store, approached the counter where I was…read morestanding. Hair down to his mid-waist, fingernails nails I would estimate that 4 to 5 inches in length. This is the impression Verizon is making on me, which is a tad scary and a lot off-putting. He then pointed to an intern whom he advised was an intern who had absolutely no authority whatsoever, and, consequently, there was no point in talking to her. I am on a business account with my nephew's business, and, after advising this impressive Verizon employee (8 years of experience he informed me) )immediately advised me that he was not authorized to communicate with me. He then turns his back to me, walks away, and telephones my nephew. My nephew and I were not impressed. I then grabbed my phone(my problem was a crack in the front cover) and left the store. Verizon simply must not be interested in over-the-counter business in small retail. Absolutely disturbing.

I had cracked the screen on my iPhone 6. I made some calls to get some quotes. Spider Net seemed to…read morehave the best deal. I'm glad they did, it brought me through the door. I am so happy I came here. The proprietor was not only professional but refreshingly friendly! I will recommend my family and friends use this establishment and support our local businesses. Great place, no complaints!! Thank you Spider Net!

I stopped in and ask, "How much to install a battery on an iPhone 6 and how long will it take?"…read more The reply was, "30 dollars and 5 minutes." I handed him my phone and said, "You'v got a deal." I stood and watched as he worked and 5 minutes later I had a brand new battery in my phone and he had 32 bucks. My phone works great now after 2 days. I have a 30 day guarantee. I certainly don't anticipate any trouble. I told several people about this service already.

Fixes iPhone screens for the low. Only took about 15 - 20 mins, quick and reliable my boyfriend got…read morehis fixed 2 times and I went 1 time. Very respectful and good service

I bought some unlocked Android phones and ventured in to Cricket to buy some cellular service for…read moremy family. Our phone numbers were ported from Verizon, we got more data, and we saved $52 per month. So far, the coverage has been excellent. Cricket is owned by AT&T and, therefore, uses AT&T's cellular towers. I've been very happy with Cricket's coverage and service. I can change my plan any time I want without penalty. I can add up to five lines to my account, which I've done. Unfortunately, they no longer offer the plan we have to new customers. We get five lines for $100, taxes included, plus 5 GB of data each month. You can't touch that deal. The service has always been friendly.

I don't know the name of the manager of this store, but I have never had to work with a more rude,…read morearrogant, horrible customer service person. She kept interrupting the young man I was working with, she was so unprofessional and looked like a cleaning woman. Don't go here, find another store.