A friend recommend CPR to me when I mentioned that I was having issues charging my iPad Air. He had…read moreused them several times for his iPhone and spoke highly of their honesty and service. After my iPad completely stopped charging, I decided to try them out. They have clearly marked COVID precautions marked on the door. No more than two groups of customers in at a time (it's a small storefront). Masks are required and hand sanitizer is readily available near the door. I stopped in on a Sat afternoon to get an idea of what might be wrong and what it might cost. I explained to technician the issue and he believed that problem was probably with the charging port which would require micro-soldering. The estimate was $169 with it taking about 7- 10 days. I left feeling satisfied with diagnostic and a $10 coupon for service when I returned, I took it home to backup all my info to the Cloud and came back to CPR the following Thur. Another tech said the owner of the shop was actually in town from OK and could do the repair that night. New estimate was $129, both things were music to my ears! I left it there with request to get a call if they found something else wrong, like my battery. I didn't hear back so checked in on Friday about pickup. It was ready to go and for the second, lower priced quoted. Did I mention the lifetime warranty on repairs? IPad has worked like new since I got it on Friday (it's now Sun night). I appreciated the customer service and speed at which my repair was done. I'd definitely recommend CPR for all Apple repairs and will be back if I need additional help.

My iPad wouldn't charge, took it in, they cleaned the port and now it's fine. I'm so happy!!!read more

These people at the Apple Store are consistently wonderful! I always leave happier than I thought I…read morewould after each time I've needed to buy new Apple products or in getting help with devices I already own.

Very busy all the time. Good customer service. Busy but will get to you relatively quickly…read more If going to the Genius Bar, make sure to see the person standing by the outside entrance to check in. Something helpful to know. If you get there more than 30 minutes early, you'll have to wait to check in. They have several large tables to seat people and they assign you a seat. Once you are seated, you are in the queue. When you're next, the person assigned to you will know where to find you.

This is for the two rockstars, Jessica and Bryan. Thank you so very much!!! Your patience,…read morecompassion, and thoroughness is extremely appreciated by the whole family. Thank you for going above and beyond.

We purchased a $600 iPhone at the St. Matthews store yesterday. It arrived today, but the phone…read moredid not work right out of the box. When we took it to the store within hours of receipt, the employee who sold us the phone and the store manager refused to honor the two-week warranty on the sale. They told us to take the defective phone to Apple for a new phone. Apple told us that the phone should be replaced by AT&T and that they saw this tactic all of the time because "AT&T only cares about sales." I am researching legal action under the Kentucky Consumer Protection Act.

purchased a phone from this company and it worked for about 3 months now locked out tmobil tells me…read morephone was never paid for or stollen company is no responding just give me run around do not trust!!!!!!!! this company

From the owner: WikiWoo specializes in buying new and used cell phones, tablets, MacBooks, iPods, iPads and more…read morefrom the general public and from businesses. We have kiosk locations in Shopping Malls where you can get instant cash in your hand when selling your device, or you can go through our website and ship your device to us for payment via certified check or through PayPal. We are committed to you convenience.

I got a new phone (Samsung Galaxy S25 FE). I am elderly and technologically challenged and needed…read moresomeone to set it up and activate it. Found Cellphone Doctor on google and called. Explained what I needed and was to to come on over! The owner did the job in 30-40 minutes and charge me a very reasonable price. Very pleased.

My IPhone 11 battery was degraded to the point that it would not a charge over 6 hours. I called…read morethe Cellphone Doctor and was able to drop off my phone for service immediately, and picked up in an hour or so. It works fine now, holds a charge and for a good price. I'm very happy with the service and professional help I received!

Albert(greg) saved me, he made the process of reapplying my eSIM easy as could be. I thought I…read morescrewed up brutally but he made sure it was gotten back. For free! Blessed to him, under 20 minutes too! GOAT

It's never fun to get some service done on your cell phone, laptop, internet etc. so it's hard to…read moreget excited and drop 5 stars here. I will say, the trio of guys in this store are professional, helpful, non-condescending (as many tech folks can be). They patiently worked through my issues and got me set up with as many discounts as possible. (Employer, paperless billing, etc)

I want to thank yasan for his kindness over the phone and the repair he did for my phone. this…read moreplace is recommendable to everyone on my behalf! thank you tech restore! :-)

The owner of the store Jeff kindly reached out to me after my review and offered to bring my PS5…read moreback in so they can further look at it. Now I told him no simply bc I had already bought a whole new system just to get the headache over with. Even after hearing that he still wanted me to bring the system back in so they can look at it and even offered to buy it off me if they could restore it. Sure enough after a day and a half the owner Jeff calls me telling me it's fixed. I really appreciated Jeff reaching out to me he told me without my first review that I left he would've never known about my situation which I thought was very transparent. Communication is key. Thank you

Fixed my phone and thaj was so friendly & helpful. I took it to another spectrum center and they…read moretold me to go to a phone repair shop. Fastest service ever.

Breathing a sigh of relief - we've finally cut another tie with Spectrum and use them only for…read moreinternet. We believe their internet is top notch and overall it's reliable. Most recently we said goodbye to cable. It's unbelievably expensive and yet, tough to not have after indulging in it always. We realized how many favorite channels we have access to from streaming services. Other than Bravo, which is an easy add on for the Peacock service, we had everything that fills our relaxation time! Savings = $200/per month!!!! I feel so rich lol ... I can't wait to spend our dollars in other ways.

I added 1 phone to my account and was told 4 trackers came with my package for free. I found out a…read moreyear later that they are each $25/month for 24 months!!!! I tried to return to trackers and they refused. I have been on the phone with customer service for 30 minutes. I can cancel the trackers but will not get my money back. I never write bad reviews. beware friends. I have paid for 4 unused trackers that I was made to take for over a year at $25/month.

I switched from ATT to T-Mobile. Received my phone and when transferring all my data from my…read moreIPhone 14 the directions indicated my new number would be ..... Since I wanted to keep my original number I immediately stopped the transfer! After talking to customer service they explained this would not change my number and it as a temporary number. This service rep then was assisting me to finish the transaction. After 3 hours of multiple attempts to transfer my data we had to go back to the factory settings and then download all my apps, storage etc manually. I have never been so frustrated. I must say the customer service agent was most kind even though he too was frustrated with this ordeal.

My husband and I recently transferred to Verizon and had so much trouble setting it up that we…read morewanted to go to another carrier. We'd only been with Verizon for about a week. I also previously had T-mobile and he previously had AT&T so it was all turning into a big mess. Noah and Ariana were so knowledgeable and helpful. They made it all look so easy. They were also very professional and helpful with the other customers who came in while we were there. Overall just a great vibe and easy transaction. It all made me remember why I like T-mobile and after all the frustration of switching carriers, I'm probably going to stay with them until I die.

I needed to do a simple exchange on my iPhone and Kevin and his team couldn't have been more…read morehelpful! Markee , Kevin and the 2 other women in here are awesome! Excellent location !