I truly appreciated Jorge helping me out. He was very friendly. Came in with a poorly cracked…read morescreen, half of it was black and I got a battery replacement. Quick service, reasonable pricing, great service. And it's not too far from where I live. I will definitely be back if I have any other phone issues.

Jorge did an awesome job fixing my cracked screen, it looks/feels like a new phone! He did it in…read moreunder 45 minutes too, and responded to my messages in a very timely manner. Great price, highly recommended!!

DO NOT go to this store. I have bought hundreds of phones over the years for business and…read morepersonal. ANTHONY is extremely rude. Ordered a phone online, paid for it and told it would be ready on 3 hours. Made an appointment for 6 hours later. I had a confirmation email ! 40 minutes after my appointment time, Anthony finally comes over. He is rude from the get go. He said they didn't have the phone, no manager on duty and "he wasn't going to argue". ??? And got up to walk away. Huh??? Immediately left, went to Old Quarry AT&T store. Talked w Andrew and walked out with phone within 15 minutes. Polite, professional, and intelligent!! DO NOT GO TO LaGRANGE STORE

If I could leave a minus one review I would... went there twice... first time waited half hour and…read moretold to make an appt for faster service... second time waited half hour with appt and manager took care of women whose appt was scheduled after mine... RUN ... will try another location... if the same Verizon here I come!

Do yourself a favor and go to an actual T-Mobile store and not this authorized seller…read more I recently left ATT and joined T-Mobile. I went to this authorized dealer and was lied to when I was told I'd be getting iPhone 17 pros for free with a beyond plan. They took our old phones so I figured it would be for a trade in offer although I thought I was getting it for switching to T-Mobile. I got my first bill and was charged an installment fee for each phone. I visited the store after my first bill and they reassured me that I would get the full credit for all phones after the first billing cycle and a credit for what I had paid on the first installments. My second bill came and the charges were the same. I went back to the store and they stated there was no such offer when I signed up to get full credit on the phones only up to a certain amount. The manager was there but didn't meet with me. He told his employee that he was too busy and I'd have to come back 2 days later to see what can be done about it with the employee that opened the account. At that point I decided to stop dealing with this place after they wasted enough of my time. I contacted T-Mobile directly and they resolved the issue within a few hours. I was also told that I wasn't credited with a trade in so what happened to our old devices? They also stuck me with 6 gps trackers and said they were needed in order to receive the free phone deal. This place needs to learn the meaning of integrity and accountability.

What kind of people T-Mobile hired at this store? Rude…read morecustomer service. I was clearly told one price before agreeing to the service, but when it came time to pay, the total was higher!!!

This place is a Boost Mobile store , as s senior advisor for Trip Advisor I would recommend this…read moreplace to my family and friends and all my paparazzi co workers at TmZ tv.. I only wish this guy was in Los Angeles Ca and New York , he help me save lots of money by fixing my iPhone 6 Plus s that was smashed up by cars running over the whole phone , I though for sure in had to buy another iPhone and then I went to this store cause my other friend told me he fixes phones and I'll be a MF and he did save and fixed my problem home and then my camera didn't work , he told me to bring back and he fixed that as well.... I've seen iPhones like mine that people can fix for $150-$200 and this guy was so far the cheapest and he can get it done quick... he charged me $90 and $25 for the camera , many places charges $50 just to fix the camera and he told I care of me and he has a great attitude , well mannered gentleman for his age. He even allowed my kids to play with the Beach balls there and he didn't complain at all. I'm Thank you son much for saving my phone and saving me money and mostly for being kind to me and my children. I will make sure I rate this business on TripAdvisor.com 5 stars by far the best for mobil store Thank you again.

Fixed the charging port in my phone in one hour for a highly competitive price! Convenient…read morelocation. Very polite and friendly owner.

Jesus took great care of me. I messaged him on Yelp after an unsuccessful appointment at the Google…read moreStore for my Pixel 6a. I was using my laptop to find repair shops and making phone calls was not possible for me at the time and he responded fast. The corners of the steel frame on the Pixel were bent from previous drops and a new one is needed for the new glass to sit flush and properly. However, the Google Store was missing the steel outer frame which is necessary for the new glass to be installed and they said because this model is a few years old and they are not receiving new parts for it. Jesus knew I needed a phone right away so I could get back to my job and my funds were super low and I couldn't afford to spend $400-$500 on a new phone so he did his absolute best to work around the damaged frame issue for me. He managed to get the new glass in there but the bent frame caused several hair-line cracks across the bottom half of the screen but the phone worked again! It didn't really look to bad to be honest. He wanted to make it right for me said he will order another glass and install because he had an idea of how to repair the frame for me and would do so at no extra charge and he would call me the new part arrived. He let me take the phone home to use in the meanwhile. I would absolutely recommend this place for cell phone repairs. Jesus is honest and very helpful.

Very rude associate on the phone. Hung up while i was asking questions…read more Attitude is crazy

Dude, I love this place. The owners are so nice. The best feature of this store is that they truly…read morelisten to your needs and customize a plan that is right for you. Cell phone contracts are not for everyone. Some folks don't need as many minutes as others. Larry's store sells all kinds of mobile solutions. I personally like to trade in my cell phone every 6 months. I guess you could call me a technology junkie. Larry's store carries all of the newest cell phones and their prices are very reasonable. I support small business in my home town of Hillside and therefore highly recommend you stop by to see if they can do something for you. I have been a customer since they opened in 1992.

i called for my uncle to have some questions answered, the lady i spoke to was very rude and told…read moreme to shut my f ing mouth, then called me an a hole and hung up on me. i called back and asked to speak to the owner, i was told by another person that he was not in and it was a family owned business, and that i should not call using profanity,i explained to her that my uncle and witness were right there with me the whole time and the person from her store was the only one using profanity not me. she said if i wanted to talk i needed to come into their store and then also hung up on me. How Professional is that. 0 stars

Dropped off a PS5 because it was cutting off randomly. They had it for 3 days and couldn't recreate…read morethe issue....Needless to say, they still charged me a fee for what amounted to nothing. So, they returned it to me and the same day it cut off and never came back on.......I also had to make a second trip because they removed my stand and forgot to put it back on.....Weeks later, I simply purchased a new PS5 but keep the old one. Did some research and found that it might be experiencing a power supply issue. I ordered a new power supply and installed it........Fixed. This is a service they offer but when I mentioned it, they said it would cost additional money to be shipped out and had no timetable on when it would be completed. I fixed it in 30 minutes....The only positive, they were very polite...I just wish they were as knowledgeable as they were polite.

Wednesday, July 29, 2026 I had an appointment at the LaGrange, IL store. I assumed my Iphone was…read moreheaded for the junk-yard. The technician fixed the phone in less than five minutes. He was professional, courteous and friendly. If you can complain about poor service, you should compliment great service. A job done well and a well done job.