Amazing customer service and communication I used to be with Verizon. You cannot get a representative on the phone to save your life. Tmobile is awesome highly recommend. read more

Went to this T-Mobile outlet for the first time today in order to get a new phone and was served by Charles, one of the store's managers, who seemed both technologically knowledgeable but also knew quickly and accurately what deals he was prepared to offer. I walked out very happy with my new phone (as well as a free tablet and a fabulous deal on a Samsung smart watch). It was easily the shortest time I've ever spent ordering a new phone in a physical store. He helped set up all the new equipment as well and explained a lot as he worked. I will definitely be going to this store from now on. read more

The counter person was only interested in selling me a new phone, but not in the the configuration of it. His breath smelled heavily of alcohol . His name was Keinan. read more

We went into T-Mobile to ask some questions about our service and ideas when traveling. We found the Apple Watch was on a promo for $200 and I've been wanting one. This store didn't have the size or color I wanted so the awesome guys collaborated and one drove to another store and we waited while he got the watch I wanted while the other guy helped get the rest of the paperwork in order. The only downfall was the watch wasn't charged so we had to wait a little longer for it to charge to get it to pair up but no big deal. Super stoked to have my watch finally!!! read more

T-Mobile - Electronics Near Me - Grand Junction, Colorado

So this really 2 reviews. The first review is about the service in the store, the 2nd is about T-mobile as a service overall. The store review is 5 stars T-mobile service review is 1star 1) The guys in the store are great. Friendly, helpful, knowledgeable about their products. They asked me about my veteran status instead of me walking away having no idea about veteran discounts. Answered every question we had. They admit there are things they can't help with since they are a contract store. Plenty of phones and accessories. 2) T-mobile service in GJ is incredibly poor. That's really all there is to it. You can have service downtown, but you even step away from downtown and your service is spotty. If they could make the service as good as the store I could recommend them. I recommend the store, but do not recommend T-mobile as a service. read more

I go in there to tell them I just need my phone screen fixed , they wasted 4 hours and 30 mins out of my day for them to tell me , they can't fix my phone and they will give me a spare and order me a new phone . How does getting just my phone screen fixed have anything to do with the adjusted buttons in the phone. Honestly just mad about it because they told me to get there at 5:00 when I went in at 2:00 and then I get there at 5:00 They tell me to wait " an extra 30 mins" . An extra 30 mins for what? You guys had 4 hours to fix it . And then they say oh bad news we can't fix your phone. It's very frustrating #phonesaretooexpensive. read more

Wanted to charge me 100$ and send my phone to California to have it repaired. I fixed it with a toothpick. read more

T-Mobile - Electronics Near Me - Grand Junction, Colorado

Steven is friggin amazing. He's actually very helpful and very kind. Knows what he's doing! Unlike most the people working at t mobile or even sprint. I just switched providers and was having issues with my phone and went to another t mobile and honestly got no help and wasted hours but Steven here was able to help me today with everything. If I need help again I will go back and request him. read more

I recently moved to Grand Junction and my Samsung Note phone crashed. Being from the Denver area I just assumed the T-Mobile store would be open until 9:00 PM. Needless to say I walked in around 7:50 and then realized they closed at 8:00. The associate, Iris Gutierrez, was alone and I'm sure she was looking forward to closing in 10 minutes. However she could tell my desperation and proceeded to do a hard factory reset on the phone knowing it would keep her past the 8:00 closing. She was so patient and kind and helped me reset my gmail and several other apps. The 5 star rating I'm giving isn't neccesseraly for T-Mobile but for Iris. T-Mobile should be very happy that they have such an exceptional employee and I would have loved to tell them but NO where on their website allows for compliments or critiscism so I have taken to yelp! Bottom line , T-Mobile I could take or leave but as far Iris is concerned, she is a jewell in a more than not world of retail associate apathy. read more