I wish to express my gratitude to Justin, the technician who attended to my service on December…read more22nd, for effectively resolving a complex issue with my Wi-Fi. The sales department also demonstrates commendable patience.

Xfinity website is a nightmare. Trying to set up an account, the hardest time trying to find a…read morestore with equipment. Also, tried to go back and change my method of receiving equipment and it wouldn't let me. Now I seem to have an account even though I didn't finish the checkout procedure. Wasting gobs of time doing the same thing over and over. Now their website is down. Not a good omen for internet service provider!!

Recently my family had made the decision to upgrade our family plan. I, personally, do not need…read moreall the upgrades so I decided to leave the group and venture out on my own. It is never as easy to leave a plan as it is to get signed up! After long waits on hold and several referrals to other numbers to call, I was at the end of my rope. Thankfully my family was still at the store and completing their upgrade and getting their new phones. Brandon Stanley, the person at the store helping them, stepped up and was able to resolve the issues and get me the transfer PIN number required to change my service! Thank you Brandon! Brandon is at the 4144 Miller Road location in Flint. Go see him if you need help with your service.

This reviewer has always found this T-Mobile store on Miller Rd with a rather friendly,…read moreknowledgeable staff of sales representatives. Sometimes one must wait; however, one is placed on a list when entering said store and usually the information and required answers to any questions are given in a totally professional manner. One such sales representative is Hawkins Whitehead. He is extremely knowledgeable, friendly, and has the total patience of the biblical individual, Job. This client found him to be extremely helpful with some of the major issues with the Apple 1400. His demeanor shows professionalism with an interest with his clients. This client had numerous major issues and Hawkins, patiently explained and solved all of the select problems, with the Apple 1400. The manager of this particular store is also a great 'people' person and this the client certainly gives this T-Mobile store very high recommendations; moreover, the location on Miller Road is very excessive able from I-75.

They handled my IT for several years. The past few months Kelly became very difficult to work with…read more I could never get a straight answer to any question. The result of this was we had several issues with our computers that were not resolved. I started looking into things and found out Kelly had over billed me by quite a bit of money. She acknowledged this yet I could not get her to repay me or work it off. The end result was they stopped servicing our computers and will not return my calls or emails.