I have been a subscriber for over 11 years. When I've called with a problem, the technical help…read morestaff are always polite and patient and never make me feel stupid for having a problem. If they don't know the answer, they ask someone there to help them get it answered. I've been impressed with the longevity of the staff--that's a very good sign for how well a company is run.

From the owner: Mercury Telecom is a full-service Internet communications company specializing in providing…read morehigh-speed Internet access and fully-managed cloud-hosted phone systems and service to businesses, governments and non-profits throughout Michigan.

I love visiting this metro! It always is clean and smells good! Great customer service! Very…read moreknowledgeable and patient. The workers are honest with prices and go above and beyond to fix any technical issues you may have! I highly recommend. You will leave satisfied every time

From the owner: Switch today & enjoy America's largest 5G network.read more

For a cellphone provider retail store, this one isn't bad…read more We use Sprint/Tmobile and this location is better than any other Sprint/Tmobile brick and mortar retailer in the area. The wait time is very short, they usually have what we want in stock and the staff is a bit more knowledgeable than they seem to be at other location. Oh, and this one doesn't need extra security at the front entrance and cameras in every nook and cranny thanks to theft or arguments, like the one across from the mall. I picked up a new IPhone 12 here recently, they had what I needed and we were done and ready to go within minutes. They downloaded everything, processed the payoff for my old IPhone, which I kept, and activated this one all within a few minutes, while handling another customer. This store is the most efficient for getting things done in person. With the other locations, I'd rather just order anything I need and get it shipped. This location usually seems to get what they're doing and remains pretty efficient at it.

For the past four months my service has been horrible. I pay for the best data and I always pay on…read moretime but I can't load anything on my phone without Internet because I can never get connection in my house which is in Swartz Creek. Me and my husband are definitely switching as soon as I get my phone paid off because this is ridiculous and shouldn't be happening.