The worst rating available. The technician never showed up for the appoint. No text, email or phone…read morecall. Poor way to do business.

From the owner: Remote and On-Site PC/ laptop repair and IT services made simple and affordableread more

Dylan was able to sort out by home entertainment system…read more Comcast remote was not paired with box. Sound volume was not adjustable through remote. Sonos music was not playing through entertainment system, Dylan fixed the problems very quickly. Will use Dylan again.

Great experience here. Dylan knows his stuff. Great service at a reasonable cost…read more Try them if you have computer issues.

I reached out on a local group for assistance with an apple MacBook, this company responded quickly…read moreoffering to assist with my issue in factory resetting my laptop. He had very quick response time, very friendly & helpful and was able to assist quickly! Highly recommended!! I will definitely contact again for future needs. ​

From the owner: Welcome to NexGen IT Solutions, your premier IT Managed Service Provider dedicated to delivering…read moretop-notch technology solutions tailored to your business needs. With a commitment to excellence and a passion for innovation, we offer a wide range of services, including network security, cloud computing, data backup and recovery, and 24/7 IT support. Our team of certified professionals is here to ensure your technology infrastructure is robust, secure, and efficient, allowing you to focus on what you do best—running your business. Choose NexGen IT Solutions and experience the future of IT management today! Reach out today at (810) 420-8737 for a free consultation.

ALERT: Most unprofessional. Work with these folks at your own risk. I don't usually take the time…read moreto post such messages however I think it is most important in this case. I used this company once in the past. They claimed to have fixed my computer once before but the repair was not done and they took the computer back and repaired it again. I wrote it off since they did eventually fix the issue. This time: about 10 days ago I took my computer to this company. Tim was quite busy that day juggling callers and the front desk. He accepted my computer said I'm not sure how long it will take to repair since he has several folks in front of me. I explained this computer was needed for work. I called two or three days later Tim said he had not gotten to it. I waited and called again about a week after dropping off the computer. I collected and paid for the repair. I asked Tim: what was wrong with the computer Tim said: "I honestly don't remember". I asked about the computer. Tim said; "Its running like a top". Charge was for simple "tune up". Took the computer home....machine was still broken. Returned to store Tim said "well that's Microsoft in a box". "These cheap computers are made in the basement of buildings where they make good computers from the scrap that falls on the floor." I asked how long to fix again he said "I don't know I have 30 people in front of you, I'll try to push it through no guarantees". I asked "do you have a manager here or when is he expected?" Tim said "if I know that s__t my life would be much less stressful." I took my computer and left. His boss did call that day. I told him my plan to contact my credit card company to dispute the charge....he said "good I'll fight you". Nothing like what is the problem can we resolve this....nothing.

in my opinion they are not a reliable firm. I took my computer to them when it would not re-boot…read more After leaving it with them for 7 days, they had not even looked at it. I was charged a $45.00 fee ( ransom) to get my unrepaired computer back. Red flags went up when I walked into their shop on 2 occasions ( a week apart) and there was no heat in the building on cold March days and the tech was working while wearing a hoodie, ( not the sign of a successful business).

From the owner: Do you need help fixing computer issues or building the perfect gaming/workstation PC for your…read morebudget? I’m here to help! Whether it’s repairs, upgrades, or custom PC builds, I’ll work with you to find the best solution. I don’t have a physical storefront - instead, I'm able to meet wherever is convenient for you. Call, text, or email me to get started!

I was having difficulty with the amount of time that it took my computer to boot up. Steve was…read moreable to configure the startup of my computer to boot up just as fast or faster than it did when it was brand new.

From the owner: We offer computer repair services for both residences and businesses alike. Come to us with your…read moreemergencies, too. At great Lakes Computer services, we can help kepp you informed on all the new Microsoft operating systems and web browsers so you won't feel lost anymore. Let us come to your home or business today!

Professional, reliable, and friendly local business owner…read more Quick to respond and arrived on time, it was refreshing to speak with a professional that has so much experience and was easy to understand. I was treated with respect and everything I was told I would get via email arrived as expected. I wish I had more reasons to work with these folks!

Kevin was an awesome help, was accessible when most needed and made time next day for service. He…read moreexplained everything and helped fix some of my electrical issues from a power surge. Would recommend if looking for help