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    T-Mobile

    3.2 (9 reviews)
    Open 10:00 am - 8:00 pm

    Services - T-Mobile

    Telecommunications

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    Limitless Technology Solutions

    Limitless Technology Solutions

    (1 review)

    This guy, is one of the most easy going persons you will ever meet. Not only does he listen to…read morewhat you need but he listens to what you want. He does what he says he will do and more. If you have any questions on anything he does, he will answer in a way that even the most technologically challenged person, like me, can understand. I'm really glad he could help me out and he will be my 1st call the next time I need help. Great guy! Give him a call. K.Raley

    From the owner: Empowering Businesses with Cutting-Edge IT Solutions…read more From credit card processing to information technology - LTS has your business's back. We're more than just an IT company; we're your strategic partner in navigating the digital landscape and maximizing your potential. 🔒 Secure Transactions, Zero Fees: Safeguard your transactions without compromising profits with our secure credit card processing solutions, including optional zero fees for merchants. 🌐 Unbreakable Connectivity: Say goodbye to network downtime. LTS offers bonded internet connections ensuring an uninterrupted flow of operations, rain or shine. 📞 Efficient Communication Systems: Upgrade your communication game with LTS’ cutting-edge phone systems. Clarity, reliability, and efficiency - key elements for seamless business operations. 🔒 Fortified Cybersecurity: Protect your business from digital threats. Our proactive cybersecurity solutions ensure a shield against potential risks, securing your peace of mind. 💻 Streamlined PC Management: Don’t let PC issues slow you down. LTS’ PC management solutions guarantee smooth system operations, allowing you to focus on business growth. Our tailored IT solutions are designed to elevate your operations, optimize your investment, and drive success. Join the ranks of businesses thriving with LTS. Contact us today for a consultation and discover how we can transform your IT landscape. Your success, our priority. Let's elevate your business together.

    T-Mobile

    T-Mobile

    (3 reviews)

    To be clear; this comment is meant for the T-Mobile on the Mary Esther Cutoff…read more I make regular monthly visits to T-Mobile, to pay on my pre-pay connection account. Here's the thing, don't treat a customer of more than 15 years like they're senile; especially a senior citizen. I use both the Mary Esther store and the one on Eglin Pkwy. Yesterday, I was near the Mary Esther store and decided to pay ahead of my due date. Entering, I saw that there were several employees, and I was approached almost immediately by a young female. I explained the purpose of my visit and had phone number and cash in hand. As she is entering information on her pad, she asks me if I know the account pin number. I rattled off the number, and got a look and a "no, pins have to have six numbers". I repeated my number, and she (still with that look on her face) repeats it back twice, like I still made a mistake. Instantly my brain was thinking; I may be old, but I'm not senile. I considered her attitude rude and left the store. I would not have been so quick to leave, if this had been the first time that this has happened, but it has happened a few times. Would it have been so difficult for her to accept my knowledge of MY pin and just punch in the numbers that I gave her, to see if it would work? Wouldn't that have been a more client friendly way to handle this? Here's one for you Mary Esther T-Mobile... while I have had "one" similar event happen at the Eglin Pkwy store; they were never rude. Bryan (I think that's his name) has joked about me being with T-Mobile for a long time. Hint: Not all accounts have an abundance of numbers. If the Mary Esther store was my only option; I'd go back to Verizon. Try a bit of customer appreciation, T-Mobile. I may not be a thousand dollar client, but I am a client.

    45 mins waiting and could see employees coming and out but not servicing. They had 3 people then…read moretwo. They should help and then when slow go on breaks. We had two people in front of us and it took us 45 mins waiting. Sorry but that is bad customer service.

    CenturyLink

    CenturyLink

    (16 reviews)

    If I could give a negative star rating I would have. I remained in an Internet chat with their…read moreoutsourced personnel for over 30 minutes to an hour... requesting for the immediate recovery of my family Member Services as my mom is an elderly female living alone with multiple health issues without access to emergent medical services without phone access for the past 48-72hors. They refused to escalate my concerns due to not having her password to her account, which is absurd as I am a Family member speaking out to assist Her in the access to emergent medical services when in need.. these outsource companies and services are absurd, irresponsible, and extremely frustrating to work with... this type of service is ridiculous irresponsible and will be the demise of someone else's loved family member in the future if they do not correct their ways.

    Ticket after ticket after ticket--and still no resolution. We've been calling every single day for…read moreover a week because our business landlines have been completely down. Every time, they promise a technician will come out, the tech doesn't even speak to us before closing out the ticket as "complete" or even check our jacks inside. Our phones are still not working, and at this point, we feel completely ignored and hopeless. As a business, reliable phone service is essential, and this company has failed us in every way. The customer support is some of the worst I've ever experienced--completely unhelpful and dismissive. We've finally decided to switch providers. I wouldn't recommend this service to anyone.

    Verizon

    Verizon

    (19 reviews)

    $$

    I bought a new phone and had to switch the SIM card over. A very bright and lovely young lady spent…read moreabout 20 minutes helping me for no charge. There were several people waiting to help when I walked in. I highly recommend this Verizon location.

    Had an issue with my old phone and decided to just go to the store real quick and see if they could…read morefigure anything out. BAAAAAAAD IDEA! Ended up paying for an upgrade ( no big deal) phone came into the store the following day. after 45 minutes of waiting for what should have been a pick up and go..., turns out they were selling me a refurb owned by another carrier. so they couldn't activate it. displeased I walked out of the store and nicely told the male and female employee to call me when a new phone arrives. Female employee followed me out side asking me to come back. I told her that I couldn', I have to work. her last words were "F it! we'll just keep your $ then. better luck next time" I left, only to return about 45 minutes later to grab the case and screen protector I purchased. I walked into the store and simply told the gentleman that I'm back to pick up my products I purchased. After both male and female employees rolled there eyes at me, I walked to the desk where MY purchased case and screen protector were and grabbed them. female employee " Excuse me! don't take anything off our Fing desks, and the male employee took them away and wouldn't give them to me and things escalated pretty quickly when fat boy started running his mouth. It's a small town and karma never forgets. Great job to all the mouth breathers that work at the Russel wireless store on N Ferdon. Keep up the good work. Y'all are special.

    T-Mobile - mobilephones - Updated May 2026

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