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Rx Express Of Milton

5.0 (1 review)

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2 years ago

I have used RX Express for many years. Always the quickest service in drive thru! The staff are always friendly.

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Walgreens - Typical Walgreen's...

Walgreens

2.6(14 reviews)
1.6 mi
•$

Pharmacy is always great. Meds are always ready unless the doctors didn't send something over on…read moretheir end. Customer service is nice and fast.

DO NOT GET PRESCRIPTIONS FILLED AT THIS WALGREENS IF YOU HAVE ANOTHER CHOICE!! Ive had three…read moredifferent women claim to be the pharmacy manager over the phone trying to tell me mistakes they regularly make "aren't the stores fault, its Walgreens policy". Yet when I call into Corporate customer service to ask about these "policies" Im told that no such "policy" is in place with Walgreens and it sounds more like the Milton Walgreens has poorly trained staff. The lady named Kim, who is one of the women claiming to be the pharmacy manager, told me today that Walgreens isnt able to accept Power of Attorney's or court approved Guardianship paperwork (documents that allow an individual to handle medical and/or financial needs for another individual) because "well anyone can get online these days and make whatever document they want, so we just cant take those. That's why we need the Walgreens privacy document signed and approved, which can take weeks to get approved." When I asked this Kim lady why she felt that a legally approved document that allowed me to aid in the medical care of my Autistic young adult child and my elderly cousin with Dementia wasnt acceptable to Walgreens pharmacy but a privacy statement was, she told me that "it was store policy". So because I keep signing their privacy documents on behalf of my family members, which Im legally allowed to do, the Milton Walgreens "pharmacy managers" wont allow me to have prescription medication delivered to our home, and instead keep canceling my order HOURS after I paid for the delivery of the medication(s) all because "Well, you are all individual people and you're all over 18 years, so we need each individual to have their own account and have their individual prescriptions delivered. Its Walgreens policy." So I just keep call Walgreens Corporate Customer Service, who keeps telling me that my legal documents are fine, the Milton store should NOT be charging me three delivery fees (for thee seperate delivery drivers) to have a families prescription medication delivered to the same address, AND it sounds like the staff at the Milton Walgreens pharmacy are very poorly trained. Recently I even had a very sweet, chatty Walgreens customer service agent tell me that Walgreens Leadership has recieved a great deal of complaints about this pharmacy and there are notes in the system that Walgreens Leadership is about to step in. I truly hope that is true and that Wagreens Leadership will take the necassary steps to get properly trained personnel in place before one of this stores made up policies ends up hurting someone!!

Rx Express Of Milton - drugstores - Updated May 2026

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