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    T-Mobile

    2.1 (10 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 3 weeks ago

    Services - T-Mobile

    Telecommunications

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    Vonage Business - bon vonage

    Vonage Business

    (47 reviews)

    BON VONAGE! We had…read moreVonage home VoIP for about 7+ years. At first, it seemed like a smart move & decent price, solid service, and it did what it was supposed to do. Unfortunately, that version of the company appears to have retired years ago. What replaced it was a masterclass in charging more while delivering less: steady price hikes, declining reliability, poor value, and customer service so ineffective it almost felt performance art. The phone somehow managed to fail most when we actually needed it. I called multiple times and made it clear I was ready to cancel unless the issues were fixed. The response? Indifference. Most calls turned into a time-wasting combination of hold music, transfers, "can i place you on a two min hold and check what i can do for you?" x 7 and unresolved problems. Then, as a final punchline, they'd send an email asking me to refer friends and family for a tiny reward and rate the agent I had just spoken with. Bold strategy. I honestly don't know how they're still around. We finally canceled for good, and it has been one of the more satisfying administrative decisions we've made. I would never recommend them, never use them again, and if they were the last phone company on earth, I'd probably start sending letters.

    I was drawn to Vonage because they advertise that prices start at $13.99 for a single line, which…read moreseemed like a great deal. But when I called to get set up, I was told that with taxes and fees, the monthly total would be between $26 and $30--more than double the advertised rate. I understand that taxes and fees exist, but this level of markup feels deceptive. If the real cost is over $25/month, then $13.99 is clearly not an accurate starting point. It's disappointing and feels like a classic case of bait-and-switch pricing. I expect more transparency from a company in the communications business. I ultimately chose not to go with Vonage because I value honesty and upfront pricing.

    T-Mobile - mobilephones - Updated May 2026

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