First class service and I felt welcomed and John Williams explained everything clearly and made my…read morephone work better and I feel more comfortable with walking into a Verizon store after this experience I will continue to return here and do service with them i do not normally post reviews for stores but this was an exceptional experience

Told us that they were a Verizon company store. That was not the truth ! continue to push extras…read morelike chargers, and lied about the guarantees ! They didn't return my trade-in in a timely manner and caused me. Hours of phone calls trying to straighten it out with Verizon corporate. . My advice do not go to the store. Customer service was awful .

Thanks to Martin N got his wonderful review. It clinched me to come here. This place is…read morewonderful!. David was an amazing and awesome representative. He made sure our service transfer went smoothly and it did cut our bill more than in half. Store is very clean and the staff is very knowledgeable and all friendly. David made sure that we were able to relax with a hot beverage while waiting for assistance. We really are very pleased all around the this wonderful place.

Consumer Cellular is what is known as MVNO (Mobile Virtual Network Operator) that partner with AT&T…read moreto provide telecom service. Prior to 2024, it also partnered with T-Mobile but in 2024, it is exclusively with AT&T. The rate at AT&T was simply too high and we switched to a different service provider. Six months ago, we stop by the Consumer Cellular store at Gulf Coast Town Center to inquire about their plans and availability of iPhone 16. At the time of switching, Apple announced their 16 iPhones. We did not wait to upgrade to iPhone 16. We switched and used our old iPhones without any issue. With AARP membership and auto payment, we reduced our expense by nearly 50% per month! The store is huge, clean and organized with many sample phones, device accessories on display. We waited for six months and finally upgraded our devices to iPhone 16 with IOS 18.3 this week! Within one hour, we completed our upgrades flawlessly! The staff at the Gulf Coast Town Center location is very knowledgeable, friendly and professional. David is a seasoned technical professional with excellent people skill! Ronald and a female staff (I did not recall her name) always work with a smile! Highly recommend this store if you are interested in reducing your mobile phone expense!

Dom helped us get our new phone installations finalized, put on screen savers and helped us prepare…read moreour old phones for return. In addition, he explained some new features and assisted us with new charge blocks. Dom was knowledgeable, very personable and patient. His amazing assistance was invaluable! It was a very pleasant experience!

I have been a customer of AT&T for over 20 years. Walked into this store yesterday to see what it…read morewould take to get new phones for my family because I wanted to lower my bill. I go in and speak to the representative after looking at things he tells me my bill would be going up because they are not giving $1100 in trade in value for the phones. All trades ins are $730 value. Mind you the day before I had visited a different AT&T store where I was given completely different information and my bill would have dropped almost $60 and that was getting all new phones for my family. I just looked at the rep and left. Called AT&T customer service line where that rep informed me that the store was completely wrong in what they provided to me. Because of this we have decided to complete leave AT&T. Corporate needs to investigate this store for their practices.

The customer service was terrible, the guy with 4 lanyards sticking out of his pocket had a huge…read moreego. He was very condescending and rude, when we didn't understand a question he would scoff and laugh at us, and would just repeat the question after we'd state "we don't know what that is/means". One woman had to use the restroom, but said she'd go after they were done, and he continuously yelled at her and forced her to go. Not to mention there were two people working but the other guy was too busy checking his email to help us. Overall: terrible customer service.

Couldn't be happier with how honest and helpful Mr. Campos was. Also i am happy I was able to walk…read moreout with a new phone and a good deal!

Upgraded our iPhones last month. We worked with two different agents and both were very helpful…read moreand friendly. We are happy with the price, service and products...and the whole process took only about an hour.

I got my phone stolen and Melissa was so great to work with. She helped make sure my info was safe…read moreand walked me through the steps on how to report and erase it. I highly recommend working with her if you stop in.

My iPhone 11 Pro lightning connector was no longer charging from the connector so I took it into…read morePerfect Phone. They said it would be ready in an hour. I picked it up later that afternoon and it now charges perfectly using the connector. I really appreciated their swift service and will be back when I need a new phone

From the owner: Perfect Phone is your go-to mobile repair shop for fast and reliable service. We fix phones in just…read more20 minutes—no long waits, no hassle. We also sell a wide variety of tech including iPhones, Samsungs, iPads, and more. Whether you need a quick repair or a new device, we’ve got you covered!

I was on vacation and my iPhone wouldn't charge. I called and he told me to bring it by…read more The first thing he did was look at the charging port. He cleaned it out and it' was working like new. He didn't try to hustle me like others, telling me I needed new parts. He actually cleaned it. He fixed the issue so fast. I was on my way in less than five minutes. I highly recommend this place.

We had a cellphone with a shattered screen. Matt came to our home, took our phone and fixed it and…read morebrought it back in less that two hours. He is very pleasant and accommodating.