I am healing from a broken hand and one week later my old Verizon phone completely died. It was…read moretime to get a new phone. I went into the Verizon store on N. Maize Rd. I spoke with Ivy and Isaac explained my situation and they were helpful and thinking about how to replace this phone. The very next day marla and Isaac helped get the new phone functioning for me. They were extremely helpful and I very much recommend Ivy Isaac and Marla. Thank you so much.

The staff are very slow do not care for how long customers wait super slow and not efficient…read more They need a manager in store They care zero about customers

Took in an I phone and had a battery replaced. Worked for three days. After getting home noticed…read moreback side of the phone had what looked like extra glue on the out side back and didn't think much of it, figured it would ware off. But the next day I noticed that the back glass of the phone was coming off. Went back to the store and after they looked at the phone was told that the battery was overcharged causing battery to swell. I didn't understand this because we didn't change a thing. Same charger and same charging line we always use. They wanted to charge me for another battery. Said we over charged the phone. Would not admit it could have been a defective battery. I did check the brick for voltage, right at 5 volts. Don't trust this place. Will not go back.

I wanted to pick Up and pay for an iPad I had a new screen…read moreput on. I waited while there were two customers ahead of me. Three techs came out from the back.... Not one of them would wait on me. I was told to wait till it was my turn. A women came in with a phone.. a clerk came out from the back to help her immediately. I was still waiting for 30 minutes.. I just had to leave the store. They can keep my repaired item, This store has no idea how to properly wait on customers . And take care of customers who are waiting patently. A customer should not have to wait to pick up an item and pay an invoice. And a walk in should not be taken over a customer seated for 3o minutes.

Mobile COMM is the best store I've ever worked with for repair, batteries, cases, all accessories…read moreand entertainment. All that you can think of. They always treat your phone as if it's their's. They work to give you the best deal that you can find in the city and they really do take care of their customers. Mobile COMM has been my one stop shop for over 5 years now. Even now that I live in New York City, I still make sure to come home and get my phone taken care of by them because I know that they have my back. Special thanks to all who work there, Daniel and Hamid!

These guys are the best! They saved me a lot of money by repairing my iPhone! They are courteous…read moreand professional and do not condescend to an older lady! They are fast and efficient! Twice they have saved my phone from the dust bin. My IT guy referred them to me and he was right!

My iPhone 13 battery arrived at B plus mid-afternoon. They had sold the last one the day before…read more They installed it in 90 minutes as promised. Very professional outfit. This is my third phone on which they've extended the life. Always great service. Best Buy was no help as their phone is answered AI only and very poorly set up. Batteries plus is very helpful and answers the phone.

They are very helpful and generally have what I am looking for. Prices are competitive.read more

Do not use Verizon as a phone plan. They are a bunch of manipulative liar who will tell you…read morewhatever you want to hear then go behind your back to charge you outrageous prices and there's "nothing they can do to fix it". It's horrendous that they are allowed to liar to their customers and have no consequences for their actions. And this is not the first time Verizon has tried to squeeze us of every penny we have. My family has fought withthem for months over money issues such as taking too much money out and not giving it back and now trying to charge $830 after they lied to our faces and said we wouldn't be charged. We will be taking our money elsewhere because we can no longer trust Verizon. It's disgusting how they can get away with this. I don't care how "good" of a phone service they are, this is unacceptable behavior.

We have been customers for almost 22 years. We bought a new iPhone 15 pro max during a free tablet…read morewith purchase of a phone promotion. I went into the store today to pick up the tablet, and they said the promotion is over and there is no possible way to give me the tablet. That's it, nothing.... Terrible customer service, they just lost a loyal customer.

This is the best T-Mobile store I have been to, the sales reps are very knowledgable and answer…read moreevery question that you have with pleasure, high energy and lots of available reps so their wasn't much of a wait time at all, %100 recommend this store!!

Only one star bc they have the Moto Cliq! Service was horrible! I have been loyal to them for 7…read moreyrs. I went in to talk about upgrading my phone and renewing my contract. When I told the salesgirl I I didn't need a data plan ( I have one on my work phone), her demeanor w/ me totally changed as she pointed to 2 phones in the back of the store. And moved to the next customer. I was appalled of how I was treated as a "less important". I went straight home and cancelled. I'm very happy w/ AT&T now!!!