Really cool location right off of Wisconsin Avenue, in the heart of Georgetown. It's pretty busy,…read moreto be honest, but they have a system. I don't know how they do it, but they're able to get you in and out pretty quickly. My cousin upgraded her Apple Watch, and the guy helping her was also helping out three other customers. She seemed to be satisfied with the service. I personally tend to have a lot of questions, so this probably isn't the place for me, but if you don't mind that kind of setup, then it's perfect.

Customer service was okay in general, with some staff delivering top notch professional service…read morewhile others were a bit too lax in their tone. They also did not have the popular colors in stock at the time when I visited, so make sure to check the website before making the trip to Apple Georgetown to avoid wasting your time.

I went to the store after my TV broke out of nowhere. The repairman stated that it was…read moreunsalvageable, and after I received a broken TV from Walmart, I was already frustrated but still trying to be hopeful that I would finally get a TV. I spent some time looking at the TVs and noticed that the agents and people on the floor were very busy, running around to help other customers, so I took my time to look around. I was not convinced by any TV, and as someone who plays video games for long hours, I wanted to ensure my TV was amazing and suitable for that purpose. Here is where George saved the day. I approached him at the counter and told him what had happened. He was very kind and explained the specifications that a gaming TV should have before starting to look around. He took the time (doing it as effectively as possible because they were busy) to find the perfect TV for me, and he definitely did. He got me a great TV that works perfectly for me, and I love every minute of it. He was also able to secure a discount on my fantastic OLED SONY TV. I recommend visiting the store and having them help you; keep in mind that they are busy, and you might have to wait a bit, but the wait is definitely worth it. It took me about 45 minutes to be at the store, considering I was perusing for about 30 minutes. Hopefully, this review helps you choose them for your next electronic device.

I came in here in hopes to find an accessory for my iPad. I had no idea where to look in this store…read moreand wandered for a bit. I literally went to the back of the store towards because it felt like the right area to go. No luck with that train of thought because there was nothing in this area. Surprisingly the area I needed to look in was exactly right inside the entrance to this store. After finally figuring this out, I stood in front of the items and tried to figure out which item would fit the model of iPad I had. It didn't help that they had the items in bulky theft deterring cases. I know why they had to put them in these, but it made it hard to figure out if each one of them would fit my iPad. It was quite the ordeal to pick up each one, attempt to read the backs of each and then switch up. It didn't help that I had a bag with me with items in it and I didn't want to put it down. What made matters worse here was the noise level. It was so loud that it was hard to concentrate. It was like I was in a frat house during a party. The music was so loud in here that you could hardly hear a thing. In fact, when I was asked if I needed help, I declined instead of having to yell my answers/questions to the store employee. When you thought the music was finally being turned down, the volume shot back up. I had enough of this and decided to leave. I ended up picking up my item elsewhere. A place that I wasn't in the middle of the rave.

After my computer melted down, needed to quickly move into a much updated new computer and get all…read moreparts working. Yes, I could do it myself but it would take me days to work through all the settings and tweak and tweak until everything functioned smoothly. The owner, Phillip, quoted me a price and told me that someone would come to my home to make sure that all my components worked together. Zarif came promptly to my home. Laptop, adjacent screen, TV, backup disc, internet, security settings were all up and running quickly. Thank you!

BEWARE. If you have $100-250 dollars to throw in the trash and an abundance of free time, then this…read moreis the place for you. Called in advance to ask about how I needed to prepare my computer for servicing and took appropriate steps. Typed up and printed out my contact information should the technician need to ask any questions along the way along with explicit services I needed done: (1) annoying malware removal (2) hard drive memory reallocation. Neither was done. To be clear, the malware was pretty minor - limited to Chrome web browser - I just didn't have the time to hunt down the source myself. Also, the company lists "PC & Mac Virus Removal-Data Recovery-Repair Service" AS PART OF THEIR TAGLINE (google: "computerplus georgetown dc") but couldn't remove even a minor browser malware. The sad part was when I came to pick up my laptop, the person at the register just took my money without blinking an eye and no attempt was made to rectify or refund the $200 I donated to their business. At least a "sorry, we couldn't fix your machine" and I would've respected their integrity - but I have little evidence of that from my own personal experience. My advice, is that if they quote you anything above $125 dollars and there is nothing critical on your machine you need to retrieve, you should seriously consider just buying an old refurbished or desktop computer for $200-300 instead and starting fresh. That is ultimately the path I took. Computers these days are pretty cheap as long as you're open-minded to the brand, device, and model.

It's certainly an interesting location. The Carnegie library, one of this business magnate's…read morenumerous lasting philanthropic efforts, had never been open in my lifetime, but somehow finds itself the home of a business that is even more robber baron-y. The store shares space with some exhibitions about DC history. It's a confusing place; there are multiple entrances but you only reliably get greeted at one of them. I came for a major repair. They took every opportunity to congratulate me for getting Apple Care, which to be fair does seem to have been a sage decision. They underpromised and overdelivered, telling me that my (very important) computer would be out of commission for a week but actually getting it humpty-dumptied into shape in a couple of days and calling me on a weekend to pick it up, which was a big boost for me. Service in the store wasn't the quickest, but overall the experience was a success for me.

This is your typical Apple Store and Genius Bar. But the cherry on top is the architectural gem the…read morestore is tucked into. Such a unique space with a full museum and galleries of DC history upstairs and downstairs. If you need genius bar service, the friendly team members do everything to accommodate walk ins but appointments are highly recommended. If you don't have Apple care as an insurance "plan" for your Apple devices, I'd highly suggest it, as paying for parts and services add up quickly and can be a little pricey. Overall, I enjoy visits here. They also have a calendar of events, talks, demonstrations and other engaging activities periodically b

My laptop battery would not charge. Within a day, problem was diagnosed and solved. Very pleased.read more

In today's age, a personal computer is more than email and web surfing. It could be a person's…read morewhole means of banking, communicating and such. When a big name computer center did not touch my pc for four days, I reached out to Fatech. In a few moments the issue was determined and a course of action agreed to. I got my PC back in less time than it sat at the other store. These folks are great. I will definitely come back for future PC needs.

Amazing experience, the owner is one of the nicest guys Ive met in the city. Hes impeccably…read moreprompt, delivered on time and transparent. Id go back again in a heartbeat for future work. Fixed my ipad pro 12.9

Great experience. My iPhone wasn't charging so I brought it in and it was fixed within 15 minutes…read more The gentleman working was very friendly. I would definitely recommend this shop.

Computer Technology Inc. 703-522-5555…read more 6521 Arlington Blvd, Suite 103. Falls Church, VA 22042 My multi-function printer died and none of the on-line tech support offered by the manufacturer could resuscitate it. I took the printer to the Computer Technology Inc. guys and they completely solved the problem, in a couple of days and at a very reasonable price. I couldn't be more pleased! (Excellent customer service, too: they advised me on where to buy cheaper quality ink.) INFO@CTI1.com WWW.CTI1.com

We had a wonderful experience with this business! Brought my college son's laptop by as it had a…read morebroken key. Reza offered to look it over and he'd know more in an hour. He speculated that the entire keyboard might need to be replaced but couldn't be sure until he opened it for further inspection. We left the laptop, ran some errands, and 45 minutes later got a text that the laptop was ready. When we returned the key was fixed (was able to re-attach the broken key) and we weren't charged for the fix! First class and professional all the way. This small business gem is a bit hard to find (in a multi-story professional building) but we'll worth it and so nice to do business with a place like this vs. a big box repair establishment. We'll be back for our very next repair need, cracked screen, etc.

I'm guessing our rep is from a Best Buy closer to IAD, but my review is specifically for the Geek…read moreSquad service rather than the Best Buy retail location itself. Buddy, thanks for making me look like such a valued member of my business. If I didn't have to troubleshoot or setup my coworkers' workstations almost every time we got a new one because you actually did your job right the first time around, I'd be a lot more compartmentalized here. Hmm, four out of my last five reviews hovering at 2 stars? Pretty soon I'll be accused of PMSing.

Geek squad just lowered my expectations of the human race by two rungs. I'm trying to execute moms…read morewill and computer crashed. GS "fixed" it. But when I got it home, the photos wouldn't down load, and the printer scanner couldn't be found. Brought it back and asked to have it expedited due to my situation with my mom and that they are the ones responsible. When they said no. I said I want a manager. I was told that I was going to be thrown out of the store. I was told I was going to get banned from every store. He pointed to a police office and said he would have me removed. The police officer was not interested. And the manager Sieed says "I don't care if your mom died, my dad died two weeks ago".... They gave me a number to call. Still nothing is fixed. Germantown Best Buy and geek squad has a reason for in store protection. What would a man have done? "I don't care that your mom has died" has stuck with me.

extraordinary service by these guys at Mobile2Mobile They helped recover my lost data on the iPhone…read more16 Pro Max, which was liquid damage. Apple Store couldn't do anything for me and just recommended buying new phone. My data and pictures were priceless to me and for this reason, I am forever grateful to these guys here in . Thank you so much. A+ Come see them!

Ali rocks! He wasn't sure if he could fix my phone but was willing to try. Walked out a happy…read morecustomer an hour later. Great guy, reasonable price. Nice clean laid back environment.