T-Mobile Experience Store

3.0 (4 reviews)

Mobile Phones

Closed • 12:00 pm - 6:00 PM

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T-Mobile Experience Store - Mobile Phones Near Me - Miami, Florida

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Andrea L.

5 months ago

T mobile is a terrible phone company I can't not run my business properly because they are more focused on t life that being an actual phone company that provides a good service . I have 4 phones and they treat me like crap read more

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Dawn W.

Elite 26 All-Star

115

439

2535

1 year ago

Stopped in to do an insurance claim to replace one of my phones that I dropped and cracked and to purchase another. I was given very good service. Had everything switched over and on my way seamlessly. I appreciate that very much because time for me isn't always on my side. read more

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Chip E.

4 months ago

First, the staff here was great. BUT, whatever you do, don't park in the pay lot behind the store. T-Mobile doesn't validate and you only have 15 minutes to get back to your car to pay the meter, and we all know that the wait to talk to a staff member to ask about validation is longer than 15 minutes. I paid for parking and still had to pay a $125 parking fine because I didn't pay within 15 minutes. Horrible location for a T-Mobile store. Please re-locate the store to a mall. read more

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Ozzy Z.

2 years ago

Don't go to other locations they don't all know what they are doing. Jason here was able to efficiently and thoroughly resolve our issues and it was amazing to me and my 84 year old father. highly reccomend read more

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More info about T-Mobile Experience Store

3154 N Miami Ave
Miami, FL 33127
Midtown
Directions
(305) 576-8753
Call Now
Visit Website
https://www.t-mobile.com

Hours

What time does T-Mobile Experience Store open?

T-Mobile Experience Store opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.T-Mobile Experience Store opens at 12:00 PM on Sunday.

What time does T-Mobile Experience Store close?

T-Mobile Experience Store closes at 8:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.T-Mobile Experience Store closes at 6:00 PM on Sunday.

Mon-Sat 10:00 AM - 8:00 PMSun 12:00 PM - 6:00 PM

Outdoor Amenities

Does T-Mobile Experience Store have parking?

Yes, T-Mobile Experience Store has parking options.

From the Business

Specialties

Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

History

Established in 1994.

T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become synonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬¨'Ä†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

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Explore benefits

Universal Payment & Communications

1.0(1 review)

1.3 mi•Little Haiti

BAD SERVICE - STAY AWAY. I went to get my phone screen fixed and the speakers were damaged in the…read moreprocess. The service guy told me he doesn't know anything about that and he know full well that he damaged my phone. Incompetent!!!

AT&T Store

4.3(3 reviews)

2.4 mi•MiMo District, Little Haiti

Before posting, I've thought this over thoroughly. My first encounter was pleasant and they were…read more"eager" to get me switched over to AT&T. On my return the next day, the very pleasant Enrique was gone and the rude "manager" was present. I'd have to say , Ryan is a new employee and he was kind, did his best to be supportive in a sale to a New Customer. As they are not my current or have been a provider of mine. The tall, guys, glasses "manager" he was Short tempered, snippy, condescending and not at all willing or eager to explain things in detail. Everyone must know, consumers have Rights, Protections and ANY provider of service should be able to Explain their products and with patience if they want to get that $$$. I wouldn't have this person work at any of my businesses, in fear of loss of money daily from their Mere unwillingness to Respect those buying products & service . Those people are paying your salary, they deserve some basic form of respect. There are MANY of Abundance of cellular service options. The employees here need more training and they need to improve wait times. No one in this day and age wants to sit hours at a cell carrier store to have Nothing except a bad taste in their mouth walking out the door. ** ask upfront the FEES, ** ask Upfront what this going to cost me in my MONTHLY bill. When they say "$75 a month for Basic plan " Then your bill will be more than $135 a month- Sorry , NO SIR, you better be able to figure out what "taxes" you put on that bill. They set me up for service even though I repeatedly asked them not too. Once I left the store , I even received an email they set me up for paperless billing. Wow & wow. Hope Corporate can explain that Scam. Thank you Ryan & Enrique for your service. Wish you guys had a better Leader to take you far in this business.

My phone completely died. I purchased a new phone at this location. This was seamless. The…read morechallenge was transferring my data as my old phone would continuously shut down. Freddy and Cesar were amazing. They went above and beyond. Their diligence and service allowed me to not lose my precious photos that I had neglected to back up. I truly appreciated the patience and knowledgable service. Thank you

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Nanotech

5.0(3 reviews)

12.3 mi

It is great to do business with someone honest and fair prices. The fact that he has a mobile…read morerepair makes it even better. Definitely recommend and will use again. NanoTech earned a spot in my phone book.

I'm giving them 5 stars because they are incredibly fast and mobile. Their quick response time and…read moreability to come directly to you make the service extremely convenient and efficient. Highly recommended!

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PS5 HDMI REPAIR

PS5 Repair

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Tech Stop

5.0(11 reviews)

3.0 mi•Shorecrest

I found this neighborhood shop when I accidentally spilled water on my laptop. The nice salesperson…read morequickly opened the back and there was dripping water inside. It didn't looked good but I felt like my laptop was in good hands with the knowledgeable young man. He worked his magic and the next day it worked!!!! It was perfect, I was so happy. The best repair shop with great customer care.

Very quick and affordable screen repair! Carlos was very helpful and accommodating. Would recommend!read more

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Speaker

Expert Technicians

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Battery replacement

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Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

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Kylie S.

2 years ago

I had the best experience with Linda at T-Mobile! From start to finish, she was absolutely amazing. Before I even arrived at the store, I spoke with her on the phone, and her customer service was perfect--friendly, professional, and super helpful. She made sure everything was ready for me when I got there, which made the whole process smooth and fast. Not only did she help me get my WiFi set up quickly and efficiently, but she also installed my new iPhone screen protector perfectly! She took her time to make sure there were no bubbles or dust, and it looks flawless. Linda is truly one of the best--she's efficient, knowledgeable, and incredibly kind. If you ever need help at T-Mobile, she's the one to go to! Thank you so much, Linda, for your outstanding service! read more

T-Mobile Experience Store - mobilephones - Updated October 2026

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The product is the product, but the customer service was terrible. Loyal customer there to upgrade…read moremy phone. I went in at 5:30PM on Super Bowl Sunday to update and purchase a new phone under my plan. I was immediately told by Avi/Abi that we can sell you the phone but we can't help you set it up because we close soon. Mind you, he barely acknowledged me when I walked in. Had he been an ounce of polite it may be different, but he wasn't. Joca eventually helped me after calling the person behind me...I'll chalk that up to miscommunication. He also told me the same. We can give you the phone but can't help you set it up. Maybe I'm misunderstanding what customer service is. Joca also asked me to buy the phone via the app and then he would get it for me. I did.... What do I need you for? I could've just had it delivered. I'm against automation, but this service made me understand it.

Was going to change carriers. Asked for op-out numbers for phones. T-Mobile representative,…read moreNathaniel, told me what a valued customers we were and what could they do to keep us. He offered free IPhones 17 pro. Who could resist. I was on 55 plus plan for 55 dollars plus taxes. I also have home internet for a total of 120 dollars for both plans. When I got my first bill it was 240 dollars. No free IPhones and my voice plan had changed. What a scam!!!!!!!

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Reps were very nice and helped me out with setting up new phones and tablet, the store told us…read morethere is new management. Check them out !

Worst place to get a phone service . They lied on your face and change the story every time you ask…read more. Don't honor any price and charge for stuff and tell you was included . Don't go to this terrible place .

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Been to this location in multiple occasions and never had a good experience. The man who is in…read morecharge never wants to be helpful. Not sure if it's a language barrier or if he just refuses to listen. We went once to see about having service in Europe and he basically told us we couldn't. So we left. Another moment we wanted to see if we can change our plan and he didn't even look up the account and told us we could t do that in that location. Seems more like if you are an easy sign up with a brand new phone they care more than actually current customers. Safe to say we decided to switch to T-Mobile based off of customer service alone.

Well, when I get a new cell phone, guess who else "needs" a new one. My husband. I guess he was…read moreout in the rain one day and the phone got waterlogged. We have always had good luck with this store. All of the employees are knowledgable. AT & T might be a little more expensive than the competition, but you get what you pay for.

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great service, highly recommend. They have been providing our trucks with GPS services for years…read moreand have never had a single issue !

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Roger, Fidel & Jesus were awesome delivering and installing the Ricoh C400photo copier. They were…read morecourteous and very knowledgeable in showing me how to set up and use for scanning and faxing. I recommend them 100%

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I had an excellent experience with AT&T. Even though I arrived late, the team welcomed me with…read morekindness and patience from beginning to end. They stayed past closing time to make sure my new account was set up properly without rushing or making me feel like an inconvenience. A special thank you to Maggie--she did an outstanding job and truly went above and beyond. Because of her, AT&T has earned a loyal customer for life. I'll definitely be recommending friends and family your way!

I shattered my phone and the screen display completely broke. Eduardo helped me with getting a new…read moreone and trading in the old and set up the new phone for me. He was very helpful and thorough and I left with my problem completely fixed!! He is awesome

T-Mobile Experience Store