I left a review before for Fouad. He fixed my cell phone initially and put a new screen in for an…read moreextremely fair price for my iPhone 8 S plus. Exactly 34 days after he did that, I dropped my phone in order to keep myself from falling. Even with my protective case the screen took another hit and was shattered. I was four days beyond my warranty and my cell phone repair did the repair for me again and extended my warranty. I felt so happy and grateful for the extension. I don't think anybody tends to go to these lengths to make people happy. I will never use anybody else again! And yes I did pay the good karma forward To someone else that needed help :-)

Fuad, owner, is very courteous & professiional in his work. He fixed broken screen of my Xiaomi…read moreRedmi Note 5 very satisfactory for very reasonable cost. He also put screen protectors on my wife & my phone satisfactory & reasonable cost!!

This store was missing 99% of its demo phones. There was garbage and old marketing materials strewn…read morethroughout. The sales associate was dishonest and signed my girlfriend and I up for services we flat out declined, or were never brought to our attention ($40 a month for protection of 4 phones - we only have 3 - plus protection for a 5th phantom phone). The kicker was the "Free" AT&T TV service that we were told was part of our unlimited package. Cut to two days later and we got charged $55. Avoid this store location if you can. Ps. To the sales associate: You had a great personality. You should use that more to make sales/commission. You don't need to add hidden products to boost your commissions. You're not Wells Fargo.

Completely lacking in customer service skills. After checking the store hours on Yelp, arrived at…read morejust before 10am (it says they open at 10). At 10:15 the door was still locked. When I got inside the person just ignored me and did not ask if I needed any help or had any questions. Then he made a call on his cellphone and I just left. I'm not sure about their service or prices because I never got to that point.

Between the price quotes they gave and the words they chose when answering questions, I was put…read moreoff. I found the prices to be high and the service to be poor. The selection isn't bad, it's the prices and their customer service that turned me off. My original review was a bit harsh so I've toned it down a bit. Sorry about that.

I am old and disable. Last week terrible service little skinny lady put on a mask and rubber gloves…read morewhen I came in. manager and girl were arguing over the phone and the little girl didn't help at all and told me I was dumb. then I came yesterday, they took out my sim card from old phone, switched e-sim card to the new phone, and the new card did not work at all. then when I asked for help, they said they couldn't do anything and would have to find a different store. yesterday especially rude was manager, big young lady. I was hardly walking till my car, about 6 workers inside was sitting on window, doing nothing,

I have been a Verizon customer for almost 20 years. That will change as soon as my current plan…read moreexpires. I visited this location and explained to the Verizon member Andrew that I wanted the A17, telling me that it was out of stock. He pushes the Samsung S26 which I clearly explained multiple times I did not want a high-end smart phone, when I am looking to add a 5th phone onto the account in the coming months. When I said that I wanted to order the Samsung A17 and I would pick it up at the store, by a miracle from the heavens, they located the phone I insisted on in stock. Never mind the fact that I am a long-term customer, but since he could not upsell me, I was no longer of importance. I asked about accessories for the phone and I was told they did not have any for this phone. Congratulations Verizon, I am taking my business elsewhere. Including my home internet and cable, all of which I get through you.

Pretty new place. Phone was fixed while right there in front of me and they were quite nice as well.read more

I would like to warn customers in the event they have repair work done and it malfunction's the…read morebusiness claims they have warranty that covers the repair but the tech may say something completely boigus about why it can't be repaired properly or it will take weeks for what is a simple fix. Then when you tell them I'll take it to another business to have it repair and want a refund from them. They will say company policy NO Refunds even if someone repairs something they couldn't reasonably do in a time fashion. The company needs better Techs but I'm not saying all are no good but the one I had today definitely useless!!!

Google review summary 5…read more4 3 2 1 4.8 (439) Reviews Allpatient 24 questions 22 professional 21 information 11 +6 Sort by Most relevant Newest Highest Lowest Lisa Christiansen 2 reviews a minute ago NEW I've had the need to call Alex several times to walk me through different things with my phone. From changes during updates (that confused me) to apps that installed and were not doing what they should. He is always patient and kind and ... More katiee _ 1 review 5 months ago James was great! His manager and other employees there were great as well. I came in 3 times so I had an experience with each of them. Even on Christmas Eve they were pleasant and helpful. I'm not sure why this review is under my daughter's account but I want to thank them all. - Tara Grzybowski. Mallory McCarthy 2 reviews a week ago NEW Matt and Randy were beyond helpful. They were very knowledgeable and efficient when helping us upgrade. As soon as customers walked in they were attentive and assisted them quickly. Elaine Langdon 54 reviews 5 months ago Matt was wonderful to work with and was able to help our family with their phone needs. His knowledge and understanding of Verizon products was very important and made us at ease to make the decisions we needed to make. Thank you Lisa Christiansen 2 reviews a minute ago NEW I've had the need to call Alex several times to walk me through different things with my phone. From changes during updates (that confused me) to apps that installed and were not doing what they should. He is always patient and kind and let just say dumbs down things for me. If you have any questions about your phone or an app Alex is the guy to help you. Thanks so much for all your help.

This Store was amazing! Matt, Ty, Andrew and James all helped me get a new phone for me and my…read moreparents and also keeping our bill the same! If I could give them 15 STARs I would!!!

Exceptional Service and Transparency - Highly Recommended! I…read morecannot recommend JJ Electrocity (740 Red Lion Rd) enough! I brought in my Samsung Galaxy Note20 Ultra 5G after it suddenly started draining the battery in minutes, wouldn't hold a charge, and forced itself into a "safety lock" airplane mode that blocked access to all my photos, contacts, and documents. I was panicked thinking I'd have to buy a new phone and lose my data. From the moment I called, the owner, J, was incredibly helpful. When I arrived at the shop (located right at the intersection of Red Lion & Verree), I was greeted with a warm smile and a kind personality. The most impressive part of the experience was their transparency. They have a camera at the technician's desk linked to an overhead TV screen. J and the tech showed me a magnified view of my phone's internals so I could see the exact damage to the battery conductor/connector. I was even able to watch the technician perform the repair live on the screen! It was fascinating and gave me total peace of mind. They had the exact part I needed in stock, and instead of walking out with a "dead" phone, I walked out just an hour later with my device cleaned and working perfectly. While I was waiting, I noticed a steady stream of customers dropping off and picking up laptops, game consoles, and cell phones, which clearly shows how much the community trusts them. They also have a great selection of supplies like cases, chargers, iPads, and Ring security cameras. If you need any electronic repairs, go to JJ Electrocity. Fast, honest, and expert service! The business is known for its fast turnaround times, with many repairs completed within an hour, and they offer competitive, honest pricing.

if you wanna get a PlayStation fixed, do not go here all they do is play in your face and then all…read moreyou do is pay for it and then they give you a warranty and then you end up having to go back because they didn't fix it the first time and then you keep going back over and over again and that shit never fucking works. Don't spend your money here.