We switched to T-Mobile from AT & T since we didn't need the large plan that we had before. The…read moreplan was good and was good priced but service in town is awful. Service in town today was zip. No Service. At all. Even outside T-Mobile was zero. Price is good only if you have service. I do not recommend T-Mobile unless you use WiFi regularly. We live where WiFi is available and have our own non T-Mobile WiFi. T-Mobile needs to step up service!

Bad service! I had to cancel my lines because the terrible costumer service! I wish they were moro…read morethoughtful and considerate with costumers

just went in to pay my bill while Jennifer was working and normally people would be greeted and…read moreasked if you're here to pay your bill and if you say yes they help you pay your bill if the other people are they are helping have more things to do. I got neither today. Waited for 30 minutes to pay my bill. They need more than one person in there working.

From the owner: Switch today & enjoy America's largest 5G network.read more

So the service never lived up to the 'as advertised' 100mbps, to begin with. The equipment…read moreapparently was leased not owned and therefore needed to be returned in 2023 when we moved. As far as I can recall, I'm pretty certain it was taken to the office personally but they apparently never checked it in appropriately. For that I was charged $277 dollars for not returning their obsolete outdated equipment we used since 2012. Fast Forward 14 months later not a word from them until recently a collection agency has been relentless in calling to get their $277 dollars. I closed out the bill in April 2023 and it wasn't until this month 2024 that they decided to send me to a collection agency that is sure to ruin my great credit (800's). What a fantastic joke of a company to operate like this! Beware people! Companies like this aren't concerned with keeping a happy customer or even providing a good service. They just want your money and will destroy you with retaliatory fine print debt collections!!!

I wish I could give this people "0" stars ; unfortunately this isn't a choice / option…read more Is been over an hour I have been waiting and I still have over 1 hour of wait time still . There's only 2 registers (customer service provider) open. They obviously take for ever maybe they are taking their sweet time . I don't blame the service givers I blame the cheap company for only having 2 people working ... I'm new to the valley ... Any suggestions about any other internet provider please ???

do not recommend this company at all. they make false promises,expect customers to honor contracts…read moreand they themselves do not honor it, they scam you in to a three year contract.

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