More disappointed in myself. Went in to buy a pixel 6 and switch from parents' ATT plan to my own TMobile plan. They didn't have the color I wanted in stock but they looked in their system and said the other Tmobile within the same mall had the color I wanted. So I signed up for a plan and all I had to do was go pick up the phone from the other store. When I get to the other store they didn't have color, but by this point I already signed up for a plan which was my mistake. I ended up ordering the phone because I trapped myself in a plan. Either the system is inaccurate with other stores' inventory or I was deceived. read more

I went to T Mobile store at the Imperial valley mall today and the employees were nice but they were too slow and they didn't asked me any questions like what kind of phone that I wanted read more

I give this tmobile a 1 star don't come here I came here just to look and I felt like if I was at a car dealer and they wanted to sell me any phone l. It didn't matter if it was the cheapest phone. Didn't let me look at my options just any phone I looked at was a good phone and if I bought a Samsung I get another free just with a new line but I'm by myself so I said no but the worker "ROXY" just wanted a sale not caring what phone or phones Whatever you do don't come here ADDRESS IS WRONG ON YELP RIGHT ADDRESS IS "3451 S DOGWOOD RD #1572 EL CENTRO CA, 92243 read more

T-Mobile - Mobile Phones Near Me - El Centro, California

T-Mobile store in the imperial valley mall. It was just like any other store, they weren't too busy and assisted me as soon as I entered the store. The staff weren't very polite and were having conversations across the store, but other than that it was fine. read more

T-Mobile - Mobile Phones Near Me - El Centro, California

This company is the worst thing that is happening to my mom .they are not good seens day one .to much stress and they promise you on things and at the end they dint do shit ,the costumer service it's awful, they don't care if u have T-Mobile or not ,they don't try to help u . I'm so tired of this phone company .I feel I want to cry time to go and shop on different company, one of the representative his name is Juan m .he dint want me to know his last name he was not help at all ... read more

I was sold on the North American plan which was to be able to be used in Mexico, USA and Canada. I just got kicked out of the plan because I used it too much in Mexico. I live in the State of Connecticut and spend time in San Felipe, Baja, MX in the winter. I have no problem with the El Centro Office, but I do have a problem with T-Mobile selling a plan they later renege on. This is my second try with their service and my last. Maybe Trump got involved and shut us all down. Is that it T-Mobile!!!!! read more

With the reviews here and on Google reviews. I am not surprised of the lack of competence from the salesman(carlos as an example). I understand their job is sales but, if you already bought something they don't give a shit about you. 611 is 100 times better than the reps in there. They are actually useless. They didn't want to take a jump return! Most likely because it affects their sales number. I'm surprised corporate hasn't taken over this store with such bad representation of tmobile . Or even Rehaul the sales team and management maybe then they can be a reputable store with actual customer service. GO Commissions! Ignore your customers! Yey! read more

this store is beyond unprofessional! they will promise you everything under the sun in order to get you on tmobile to make a comission off of you, but what they say is not true nor backed up my tmobile. they're incompetent and have no shame! they botched my trades, they promised me deals thst did not exist and 3 months later im still trying to come to an agreement with tmobile! do not go here! do not switch and/or go to tmobile! read more

hi everyone that's reading my review. this location here at the mall is the worst. first of all my grandmother had opened, lines here around 1 year and half ago. management had told my grandmother that she would be getting a promotion for opening 3 lines. the price would be $100. viridiana, and the assistant manager at the time was a male assistant forgot his name? had told my grandmother that both of them would be providing credits??? to the account. turns out, that my grandmother was not paying no where near what they had assured her, her bill was $140 each month, and viridiana and the assistant at the time had told my grandmother she would be in a senior plan, my grandmother and I would go into the store and ask the employees to speak with viridiana, and she would never be there, or she was always in meetings, one of the workers from there would always help us out, a young gentlemen with braces, do not remember his name, but he is the only one who would call and help us out. its a shame that management uses these tactics to get a sale. I personally will not be doing business and have advised my friends and family not to go there. hope this review will help out.and that this will not happen to you or anybody else read more