Big thumbs up !!!!!.....To Arbick Marciano for his honesty and customer service skills......A big…read moreThank You for helping pick out the right phone and the he took updating my new iPhone 8....., Great Job buddy !!!!!!.....

Horrible experience! The man who took I dealt with was had the rudest costumer service I had ever…read morehad. He ignored me and constantly walked away from me drinking his coffee to gossip with another employee. He was at the computer and acted like he didn't even want to look up my account he didn't want to answer my questions and kept responding with "you tell me". I will not be returning and I do not advice anyone to do business at this T-Mobile location especially if you expect goo service for the hard earned money you spend. If I could there would be zero stars!

Five stars for Monty, Doug, Julius, and Justin! The management and team here are absolutely amazing…read morepeople. I had water damage on my phone, and they went above and beyond to help me through the entire replacement process. They are incredibly helpful, professional, and made a stressful situation so much easier. I highly recommend this store and this fantastic team!

Verizon West Long Branch, NJ: Outstanding Service That Saved…read morethe Day! Carol at the Verizon store in West Long Branch, NJ, was terrific--quick, smart, and knowledgeable. Her focus, and expertise, and her smile were super helpful on a not so great day when I was dealing with a broken phone. She thoroughly reviewed my plan, found multiple ways to save me money, and guided me smoothly through the frustrating process of replacing my broken phone. Later that day, I returned to activate an older phone temporarily while waiting for the new one. Five Verizon tech support reps over the phone over two days had already said it couldn't be done and told me to wait five more days without service. That's when the smart and handsome white linebacker dude (whose name I wish I had) stepped in. Strong, and determined, he tried five different approaches, refused to give up, and successfully set up my e-SIM card. I was able to install it at home after tweaking my broken screen -- it worked perfectly!! Cool Carol and this dedicated colleague didn't just provide good service, it was GREAT service! "THE DUDE" , well he went above and beyond to help someone in a real bind. It's the kind of effort that makes you proud of people who truly care about doing their job well. Great team, great experience. Thank you both!

My husband has been trying to get his phone back from them for 2 weeks now. You can never get them…read moreon the phone and when you do "john" gives you the run around. On top of that they are no longer in the mall!!! I am ready to call the cops this is unacceptable.

From the owner: Premier Wireless Solutions provides products and services for all carriers. We repair & service…read morephones for all manufacturers. We also repair tablets, video game consoles, as well as any other electronic device.

Greg was awesome! Walked in and 2 associates were helping other customers and the second Greg saw…read moreme he immediately got up and asked me if i needed assistance. I had an issue with my phone being water damaged while i was on vacation and i lost the SIM card on my sons phone and Greg literally walked me through the whole process with the insurance claim and I will be receiving my new device tomorrow! He also issued me a new SIM card for my sons phone! Incredible service! Thank you Greg!!

The service is second to none. The folks here are very knowledgeable. I would come here again.read more

Great response time. Very helpful and knowledgeable. I highly recommend Tom for any future…read moretech/network projects.

The gentleman came and had the patience of a saint! He helped me reconnect my google doorbell &…read moregarage videos. He also helped me with my printer!!

I see there a lot of negative reviews on here for this Best Buy, and I'm not sure why. I've…read morealways found the staff here to be extremely helpful over the years. The store typically has all of my electronic needs and when they don't have something in stock, they've always been willing to place an order to have it shipped to the store or delivered to my home. And if I need it immediately, they've been extremely willing to let me know whether the item is available in a nearby Best Buy (Holmdel being the closest neighbor) As a further example of the good customer service here, when I bought my new tv earlier this year, it would too large to fit in my car while still in the box. Rather than make me come back with a larger vehicle, the staff went out of their way to carefully remove the tv from the box so that it could safely fit in the vehicle. They didn't have to do that - I'm certainly no one special - yet they took the time out to help me. I greatly appreciated the effort. So I am pushing aside the negative reviews of this place and saying that I have no complaints. I would definitely recommend giving this Best Buy a shot!!

I bought a refrigerator from here. I was told TWO WEEKS FOR DELIVERY!!! Ok so I lived without a…read morerefrigerator for that time keeping my medication at my neighbors. No milk, no necessities... THEN A DAY BEFORE they send me a text. Sorry it's going to be Another week!!! OMFG are you kidding me!!! I call them up after a 1/2 hour of dealing w ARTIFICIAL INTELLIGENCE ANSWERING SERVICE! I give up I drive 40 minutes to the store sit for 1 hour and speak with some guy with dreadlocks down to his knees, who's the store manager named Jeffery Blackner and he tells me in 2 weeks they haven't bothered to send my fridge over to the warehouse to be delivered that's the problem!! Lazy ass non paying attention! They had 8 people sitting there doing squat as I am sitting there god knows who else's appliance isn't prepped and not ready to go. I literally sat there waiting for this store manager and he was 14 feet away from me (2 desks) goofing off w other employees and the employee I asked was just sitting there on his phone not bothering to say "hey this guy needs you" TALK ABOUT A CREW THAT IS TOO STONED TO GET A JOB DONE. No wonder it takes 3 weeks to get a refrigerator moved 15 miles by a billion dollar outfit! What has happened to service. Jeffery did say the fridge would be delivered to the warehouse WENDESDAY (it was sunday) after I called and texted wendesday I got a call on Thursday they couldn't do anything to expedite my delivery. It would be too much effort to put my refrigerator on a truck for a Thursday, Friday or Saturday delivery so I must yet wait for a Monday delivery. This is American service at its best. 3 weeks to get a refrigerator moved from exit 105 to 89 on the parkway. No expectation of trying a little harder of helping the client when they screw up just the oh well they will just need to wait on us!!! Best Buy or maybe worst delivery.

Reasonable price for the quality. Very satisfied with the results.Great service, fair price, and a…read morequick repair. Friendly staff and highly recommended!

I am so IMPRESSED with the level of knowledge and the service I received when I brought my phone in…read morefor a new battery. The owner, Iyad, is a truly kind man. I chose to wait while he did my repair and I was treated to a coffee and the TV tells me remote! What service, not to mention the most important thing: my phone was saved from a battery explosion! I highly recommend this business. Thank you, Iyad. You are a true gentleman!

They did an excellent job repairing my iPhone and laptop thank you ifix!!!!!!!!!!!!!!!!!!!!!!read more

Terrible Pricing I called and asked for a cracked IPhone 6s…read morePlus screen and charged me $109 with tax for a cracked screen and nobody gonna walk in and pay that much and who does that there's other place charges way cheaper than this and why waste time and money for a cracked phone and that's the most dumbest thing I heard it's price should be 30 dollars so people do come in like I have to deal with this cracked phone and I can barely see what I am typing so lower your prices