As luck would have it I was at a Yelp event when I noticed that my phone didn't work. Well part of…read moreit worked anyway. I had internet and email access however the most important part of my phone didn't work. I couldn't make or receive any phone calls. I did the usual shut my phone off and turn it back on, still no go. Well at least I was able to use my phone for the event. So on my way home I decided to stop at our local Wireless World. I purchased my phone from the same store a few years back when they were Verizon. I was hoping that they could fix my phone. I was lucky that when I arrived there was only one other person in the store at that time. Nolan was kind enough to help me out. He explained that he could do a factory reset to see if that would work. If that didn't work, well it didn't look good. Factory reset completed and no change. Option A-pay send my phone if for repairs. Option B-get a new phone. While otherwise my phone was in really good shape, I need to be able to make phone calls. It was already an older phone and some of the apps were not compatible. So instead of putting money into a short term fix, I decided to invest in a new phone. Normally I would want to get the most current option so it would hopefully last the longest. On the advise of Nolan, he recommended that I save some money and not get the latest phone but a model that was a little older and what a felt was a better phone. While he transferred my pictures and information to my new phone I picked out my new case. Before I knew it I had spent a ton of money and had a phone that works. We've come a long ways from the old rotary phones. Those of you who remember those phones, it wasn't really that long ago. Anyhow I appreciate the service and help from Nolan and we'll sure to be back once my wife needs an upgrade.

This is my absolute go to spot. Christian, Kyla, and Karli are my super heros. Anything I need they…read moresome how find a way to get it done. Knowledgeable and on top of their game. Only phone store I will go to. Love them

We stopped in for what we thought was a virus and a need to factory reset but the two people that…read morehelped us were very knowledgeable and nice and showed us we just needed to disable notifications. Very quick and efficient!

Walked in with a problem that I was previously quoted $139-179 to repair elsewhere and these guys…read moremanaged to solve it at no cost to me. I'll definitely go back and highly recommend them. Thanks guys!!!

The very friendly associate at BatteriesPlus recommended coming here for my mobile phone, aka the…read moreEnergy Vampire. The battery loses its charge pretty quickly and sometimes didn't want to charge; grrr! Fortunately GopherMods is conveniently located in the IDS Crystal Courtyard, a quick walk from my home. I stopped by and waited a short time to speak to an associate. The store itself looks sparsely stocked, but I'll wager that there are shelves and racks of goods behind the storefront. The helpful person at GopherMods looked over the phone, gave me an estimate and added that I'd likely be replacing my screen as a result of the work. The quote I received was reasonable, but exceeded the value of the phone. Of course, the phone was paid off about a month before it started acting up! Still, that's no one's fault and I thanked the him for his time. If I ever have a problem that is less invasive or if I need an accessory for my phone (or even my tablet), I'll be back!

My Nintendo Switch LCD screen unfortunately shattered last month. After calling around, Gophermods…read morehad a reasonable price and was conveniently located near me. I paid when they ordered the part, but held onto my device until it arrived. A family member was able to bring it in (and later pick it up) when I was out of town. It did take a bit of time to complete the repair, but given the recent snow and it being over the holidays, it seemed reasonable. My switch looks brand new, and overall I'm very happy with Gophermods.

Absolutely hot horrible I wish I could give it lower I brought my phone in which is apple and it…read moreneeded a new screen, the worker then broke the proximity sensor on my phone and started claiming it was me repeatedly and kept changing its story. I then battled with them about it for weeks asking every other day about when they will actually fix my phone finally today they say they will look, they then tell me they won't help me and took off the screen completely leaving nothing and did not refund me. Do not come here, go to any other repair place save your self the hastle of just trying to get things right just to have to go back and forth for weeks.

They were quick to change my iPhone battery. The store itself is not very comfortable; no toilet or…read moreseating, though a worker did offer me a folding chair when I said I needed to sit. The price for a new battery was much lower than I've seen elsewhere.

One employee is helpful, the other does absolutely the minimum. Makes a big deal of every ask…read more Product in cardboard boxes on the floor as the display. Entire t-shirt display unfolded.

SOOOOO let me tell y'all why I ABSOLUTELY love everyone at this Gamestop location. So a few days…read moreago, I had went to Gamestop and ended up leaving my phone on the counter and it ended up getting snatched by some dude who was standing behind me in line. After I found out that I had left it there I called and then rushed back there ASAP ‍ Like i Just paid my phone bill off and everything and im with sprint so id have to come out of pocket JUST to get another phone and i absolutely refuse to do ts‍ So when i got there they was ON IT. I mean, they check the security cameras , called the police ‍, kept me from crying (because lord knows i was this close to crying). Even though it was 45% my fault. They did everything they could to help me get my life back. Im not lying when i say that they're a beautiful group of people and Gamestop needs to employ more people like them. Long story short I got my beautiful phone back and its all because they was doing they job. Much love to this gamestop and their employees. If i lived out in apple valley this would be my home store. (P.S- I lost the little paper i wrote y'all names on.) Wubalubadubdub -The Girl Who Caused A Ruckus

this store wanted to charge $3 + the cost to print "2", yes two copies of paper!!!!!…read more DO NOT GO TO THIS STORE!!

The manager is great, but there is an employee with red hair who lacks interpersonal skills. She…read moredoesn't smile. She doesn't greet people, and if you have a unique situation, she just says "um, no. I can't do that." She obviously wanted me to leave. Once she realized she could help me with my issue, she did it but wasn't apologetic, or pleasantly surprised that it worked. She just said in a very unhappy, insincere, monotone voice "have a nice day." I might have let it go, but she is always rude when I go in there. I see her treat all customers that way.

Worst experience of buying a new phone!! and it goes on and on!! It started with them sending me…read morehome with 2 phones not working--then finding out they had totally changed my plan without my knowing it or telling me. Then I called about that and was changed to something else that ended up with a higher price on something else!! I have been a Verizon customer for a long time--but I think I'm done!!

I've been a Verizon customer for about 20 years, and I had the worst experience at this store. It…read moretook 2 trips to the store and multiple phone calls over the course of a week to set up a new account. And it still wasn't done correctly. The manager was very rude and unhelpful. I would recommend a different location with more knowledgeable, efficient staff.