I came in to purchase a new phone. T-mobile is T-mobile, you go in to do what you gotta do and leave. But, the customer service here was amazing! The two gentlemen that helped me were Shane and (I'm sorry, I forgot the other person's name!). They were super nice and patient, and had friendly conversations while helping me through the process.
The store is typically pretty empty because Dover mall is extremely empty. If they had a business outside on North DuPont Highway, they would probably have more business. But, anyway! They have all the latest phones and technology. They do carry the new iPhone XS (limited), so if that's what you're looking for, I would call ahead and ask. read more