Employees are not trained well enough! Some very…read moreknowledgeable others not so. Lots to learn but seems they're more focused on selling product and collecting bills instead of assisting someone with a problem or issue. Just pass you a number to call and may not even be a correct number

They keep closing early!! This is the second time but Yesterday specifically 9/7/23 I pulled up to…read morethe store at exactly 6:40PM check the cameras..The door was locked but the hours on the door stated they close at 8pm..I saw 3 female workers inside. Two black females & one white or hispanic I'm not sure but I saw them taking the cash drawer to the back when I pulled up so I called...they didn't answer the first time as I'm literally looking at the employees so I call again..I see the white or his hispanic female answer the phone..I ask why they are closing early & she proceeded to tell me that they have been closing early due to training..so if you are closing early for training why not put a note?? 3 store employees & everyone is doing training at the same time? I highly doubt any training was going on..Do better T-Mobile! Customers expect the T-Mobile stores to run at business hours posted on the door! Training shouldn't require the store to close over an hour early!

Andrew was very awesome and everyone in the store was very helpful to everyone who came into the…read morestore. I highly recommend coming to this location for the best customer service and experience

My experience here with Elizabeth was grade A. She and the rest of the team showed such great…read morecustomer service, went above & beyond to make sure I got the help I needed to keep my first responder discount.

Horrible business account support. Manager doesn't care to help fix issues created by Verizon…read more Sales associate seemed helpless. 38 calls to Verizon and no solutions. This is insane.

We were helped immediately upon arrival by Tricia, who spent time with us and walked us through…read moreeach plan and each phone we were looking at. :) She then allowed us plenty of time alone to deliberate and decide, and then helped us eagerly every step to set up our service. She made sure our number transferred, phone was set up, and that we had everything we needed. Store was very clean and looked well-staffed with happy employees! Good job to the district for making sure their people seem taken care of.

Excellent service. Missy and Chase were very kind, knowledgeable and helpful…read more I will always return to this site for my electronic service needs.

Chase at Wireless Wizard in Diberville is the BEST! He is knowledgeable and friendly. He fixed my…read moresons iPhone in a timely manner for an affordable price. I'd definitely recommend Wireless Wizard for all your device repairs.

Saw that this cricket location had the best reviews in the area. Reviews did not give false info!…read moreShawn was the individual helping us and was extremely friendly and knowledgeable. We were able to find what we were looking for and he didn't just try and rush us out the door after the sale. He took his time to show us our new device and to transfer all of the old material to the new phone! Glad we went out of our way to come to this location!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our D'iberville store today.

Consumer Beware!!! I took my iPad in because the charge port…read morewas broke. Justin Johnsey (Owner) quoted a price of $119 to fix it and $20 for shipping because he wouldn't be able to fix it in house. Was told it would take anywhere from 4 to 6 weeks to get it back. Paid the $50 deposit we were asked to pay and left. 2 weeks later Justin called to tell me that the place he shipped it to has fixed the charge port and have already shipped it back, but they broke my screen. Apparently, because he shipped it to them with my screen on it, they will not be replacing the screen (they broke). sounded crazy to me but whatever. It wasn't until a few more minutes into the conversation that I realized he was telling me that he wanted me to pay for it. He said that he wasn't making any money off of this. I proceeded to tell him that I was not going to pay for someone else's negligence and i hope that when I pickup my iPad the screen will be fixed. I am only paying the amount he quoted. 1 week later he called to say that my iPad is in, fixed, and I can come get it it. I was only partially paying attention when he gave my husband the amount. I heard the amount but thought that was the total without the deposit. my husband was a bit confused about the price and was questioning him, but I told him that was what we were quoted, and Justin said that I was correct. $119 to fix it and $20 for shipping. continuing on with our conversation while paying Justin also said the company also charged him for shipping the item back. once we got in the car my husband said that it cost $200 to fix my iPad. that didn't sound right. I asked how much he paid when we went in there to pick it up and he said $149.86. I told my husband that, that was incorrect because he put $50 down. Husband went the next day to get a refund and was refused. In the end. we ended up paying for a screen that he was responsible for and the extra shipping we were not quoted. I will not be back to this place!

Eddie is the best. Great knowledge would highly recommend. Was able to get my phone going and very…read morereasonable

Do not buy any accessories screen protectors from here. One month after my screen protector…read morestarted coming loose. I work 50 miles away other Verizon's don't honor warranty from this store. So I drove out of my way to be told sorry, go through manufacture. To many other store that are not franchised out to use that will warranty nationally

I went on a Friday, about an hour before they closed and the place was empty, so I'm sure the sales…read moreassociate was really hoping to end the day not having to deal with anyone, but she was absolutely fabulous! I had been hoping to upgrade my phone & possibly look into purchasing an iPad & Jessica took the time to assist me in every way, by literally writing out all the cost scenarios based on models/features/plans so I "see" my options & could really make the best choice for ME. I never felt rushed as she remained professional, personable & delightful! If you're not familiar with the area, the location might escape you, so keep your eyes peeled, it's the little strip mall, east of BK lounge, across the street from Arby's.

Came in this morning (4/30) around 11 am needing to get my new phone set up. For the life of me I…read morecannot remember the sweet girls name that helped me I just remember her name began with a 'K' ‍. She was so friendly and helpful, she's an asset to this company for sure! Great service !

Yes, i went there friday morning . They just opened to have my phone switched over to my own…read moreaccount .The employee had an attitude right off the bat . She acted like she didnt even want to be there . I forgot my id in the car and that made her even more annoyed . In the end i didnt get the probkem solved . Im glad i dont have to deal with them again ! If you