I had an iPad with a cracked screen. It was fast service at a fair price. $120 with tax. They had…read morethe glass in stock so it was a very fast turn around, a little over an hour from leaving the store until the call to come back to pick it up. It works fine. I'd use them again if needed.

I contacted before hand to make sure I can walk in, he said yes. I think I waited less than 20…read moreminutes for the repair to be finished. Super quick! Fast, friendly and efficient. 8 months later and my phone still functions properly, no glitching or anything unusual. I highly recommend Wireless Image for replacing your broken phone screens. Happy I found this place via Yelp.

I stopped by just at closing on a Monday night after July 4th weekend. The screen on my phone…read moreshattered, and my contract just ended as well so I was hoping to get a new phone for signing on for another two years. The wait wasn't long, in my opinion, nonetheless I was periodically checked on while waiting and reassured I had not been forgotten about. Much appreciated. John was very informative, pleasant, honest, had a great sense of humor, and did not push any extras during my visit. In fact, I walked out of the store with a brand new phone, some extra cash from trading in my phone, $100 in Google Play credits, and I never even pulled my wallet out. Well worth the extra few miles to avoid, ahem, another location that may or may not be inside of a mall.. Overall, quite possibly the best in store experience I have had with Verizon. Easy breezy. I enjoyed my visit to this store and left in a better mood. Seriously.. John is that awesome.

Beware of this store; they are scammers. CJ and manager Alex offered 4 free phones for switching…read morefrom AT&T. When the first bill arrived, it included many extra charges, with no rebates applied to the remaining balance with AT&T. Avoid purchasing phones from this franchise, as they may deceive you. They are dishonest scammers!

Hours online dont match the store hours. Does this place not have any management? Being off by a…read morefew hours isnt a little bit.

My Nintendo Switch took a nasty fall last night. In the process - a joy-con was badly damaged and…read moreslider bent opposite the console (bent towards the player if you were holding it upright) and the wired headphones snapped to a point I had no audio regardless of any tweaks. So I headed to Gamestop with my year warranty and boy was I in for a suprise. I had the headphones in a small bag over my shoulder, revealing it's story to the associate behind the counter -Arben. Arben wasted zero time explaining also I could re-up my warranty for less than $10 dollars. Explaining again the unfortunate situation of also being completely broke, Arben paused. When I looked back behind the counter moments later after I DC Universe commerical caught my eye featuring Penquin From Batman Returns (Duck Car included!!), I noticed Arben (the associate) had vanished. I followed to where I could see someone crouching - It was Arben with the same headphones only CHEAPER! All said and done, I waited for affirmation we were good when Arben muttered "Let me see something- hang on." I was handed 34 cents and also told my warrenty for the headphone for the next year was free!! FREE and I got paid!! WHAT!! GameStop is just as the name states with workers like Arben who thrive for a visit you won't soon forget. Everytime I'm blown away by prices but now a complete suprise I couldn't have expected anywhere else!

I went into the store hoping to get help with my lack of service. To the point where I get and SOS…read moremessage. The gentlemen in the store told me there was nothing wrong with cell towers. He never verified my address to double check. Never looked at my phone or offered me any other option and told me to go to a retail store. I said I would be switching. He couldn't care less. Fortunately Xfinity was right around the corner and I will be switching to them. Value is zero selection zero!!

Bizarrely rude staff, dehumanizing experience. The manchild we had to speak with was so unhelpful…read moreand rude, I know retail is the worst job but wow, unbelievable how unprofessional and rude they are.

While I was in town... I had time and decided to upgrade my phone. I was greeted by Hunter. He…read moreexplained the promos and the total breakdown on my future bills. So I had a lingering issue on my phone and I loved how the entire store all did there best to help me. In fact my issue wasn't resolved in fact I was there after hours at no time did anyone rush me or try to dismiss my issues with my phone. In fact I said I'll come back the next day.. if the problem isn't resolved. Next day, and long story short both Hunter and Jay resolved my issue. My faith in Verizon is restored. I'll definitely recommend this location to my Denver friends and Fam. 5 stars . You guys rock!

Giving 3 stars because the service was great - especially since I walked in with a sort of…read moreemergency to get a new phone. The guy was super patient and helpful with me. Deducted 2 stars because I stated numerous times that I was NOT interested in any Disney+ or internet or any accessories. I know they "have to ask" but I also wasn't disclosed that they'd be changing actual phone plan. Nobody ever told me that nor did I ask for it. I simply wanted a new phone on my existing plan. When I called a week later after getting a bill, they said "oh we upgraded your plan too!". My bill went from $125 to $185. Not cool.

Jacob was great! I had taken my phone that wasn't working to the location on Colorado and Evans…read moreand they said I needed to take it to uBreakiFix store and they can fix it or I can pay $100 for refurbished phone. I went to uBreakiFix and they said they can't do anything for it when it's a network error. I then decided to go to a different Verizon store and Jacob told me they could order a refurbished phone at no charge per my insurance that I have been paying. Crazy it just comes down to the individual associate. Thanks, Jacob and Cherry Creek Verizon! Go to this one and not the CO/Evans location.

***DO NOT VISIT THIS LOCATION***…read more On 2/13 I spent 1.5 hours here to upgrade two phones. After the staff failed 3x to migrate apps/data/settings to new phone, I asked for the charges to be reversed and my old phones reinstated. Travis the store manager then told me he couldn't help with a refund. He explained all of the fees were non-refundable and neither he nor his employees had to inform customers about non-refundable items. He also said that it wasn't his nor his employees responsibility to make our new phones work. Effectively, he is accountable for nothing. Then his team charged me a restocking fee of $55 for each phone that they couldn't setup. Fortunately, I called Verizon and got all of the fees reversed. Clearly Travis is wrong or flat out lied. I cannot say it more clearly, go somewhere else or call Verizon. The employees here are unhelpful, dishonest, and have no idea what good customer service is.

I'm actually very surprised at the negative reviews for this location!…read more I've stopped in on several different occasions: once to exchange a phone that was shipped to me broken and most recently to upgrade to another phone. Each time my experience has been great! PROs: ++ The associates go over your plan with you to ensure that you're getting the best bang for your buck! Turns out I've been paying for a data plan I don't even take advantage of. Yeesh! ++ Now that AT&T bought Directv they offer some great packages that include tv service. ++ Location is always clean and neat! ++ Lots of promotions, usually running for accessories. Most recently, if you bought three or more accessories you got 30% off of them. Since I needed a case, screen protector, and additional charging cable; this was a no-brainer! CONs: -- My most recent visit did take a while, mostly due to getting my data transferred from the old to new phone. Not a big problem since I was the only person there when I arrived. AT&T overall has taken great care of me over the years (I've been a customer for at least seven years). I'll def continue to use this location for most of my mobile needs!

Long way plus very unprofessional what you don't do is take a person's phone unlocked and walk away…read morethen go through their emails without the customer present then have a attitude when asked what are we trying to get to in my email I was about to get two iPads and a screen protector just lost a customer for the store and the company

This store is large. It's more warehouse style but he loved it. There are a lot of Funko pop and…read morePokémon and Sanrio. Games for gaming consoles. You can pre-order new releases. A sale section. And so many cute bags. Prices are average. The associate at the register was nice. We purchased some of the blind box cards he was looking for. There is a rewards program too. The store is attached to the Barnes and Noble with an entrance right into the bookstore. Cool.

I paid extra for a warranty at this store and got SCAMMED for my trouble…read more When I bought my controller, the employee sold me a protection plan by telling me I could bring the controller in and walk out with a brand new one. No mention of a time limit. No mention of any conditions. No mention that "new" actually meant "whatever used controller is sitting in the back." When I finally used it, they took my working-ish controller and handed me a used one in worse condition than what I brought in. The buttons stopped responding almost immediately after I left the store. So I paid extra money for the privilege of downgrading to a broken controller. I came back to swap it out and was told they couldn't do anything for me. They knowingly handed me defective used hardware under a plan that was sold to me as a new-for-old exchange, and then refused to stand behind it. So to recap: I was misled about what the warranty covered, misled about what I'd receive, given a broken product, and then denied any remedy on a plan I paid extra for. That's not a warranty. That's a fee for nothing. Don't buy the protection plan here. Get whatever you're told in writing, or just buy your accessories somewhere with a real return policy.