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    T-Mobile

    1.0 (2 reviews)
    Closed 12:00 pm - 6:00 PM

    Services - T-Mobile

    Telecommunications

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    4 years ago

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    4 years ago

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    T-Mobile

    T-Mobile

    (3 reviews)

    5 star for the incredible service provided by Stephen on my visit. My grandson lost his iPhone…read morewhile at Ginnie Spring. I Purchased a new iPhone, service was activated in less than 20 minutes time. My grandson was back in business Thanks to Stephen's knowledge. He's an asset to this T-Mobile store. Nice Job!

    I cannot give a good review for this location. I came in to pick up the upgraded iphone16 that…read moremy husband already signed up for and switched from verizon to t-mobile. It took the guy 2.5 hours to process the transaction , and it was not difficult our order was already in the system. had to go find a bathroom , as they don't have any for customers onsite. Then when I also mentioned I was going to take a walk outside because they were taking so long the guy complained and told me I cannot go inside and outside so many times ( 2x) because it messes with the door counter. Then they guy processes a return ship kit to be mailed to my house so I could do the cell transfers at home. after 2 weeks I still did not receive it. I called to get a return kit and another week later still nothing in the mail. I just now called this location to see if I can just drop this trade in phone and he said NO, because they don't have labels. I am about out of time to return the trade in and have no way to return it. This switch has been a horrible experience. And the iphone16 sucks (the audio sucks, the words/icons are to small for over 50 year olds - I did ALL the adjustments possible. the iphone12 had the correct sizes for old eyes). No idea why the process took so long , the guy kept doing things on the computer and retrying and getting codes from his manager. I was very nice and patient with this process , so it wasn't because I was a bad customer.

    T-Mobile - mobilephones - Updated May 2026

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