I received a solicitation for me to change my phone service to T - Mobile , using my middle name that I do not use. I called T- Mobile and asked to speak to a supervisor to ask my middle name be removed from their records. The supervisor refused to talk with me and had the customer service person to tell me to Send him an email because he would not take my call.
T-Mobile is in the communication business by selling their phones and verbal phone communication service. Yet the Supervisor Flat Out Refused To Talk With Me OnThe Phone.
Imagine That! A Potential Customer On The Phone And The Supervisor Refused To Speak With A Potential Customer On The Phone. If this is the customer service a person gets prior to signing up with T-Mobile how lesser level of service do they get after signing up and possibly being in a contract with T-Mobile.
I think I would stay away from T-Mobile in the same way people try to avoid getting syphilis !!! read more