The first thing you should understand is One Ring Networks doesn't do anything except collect money…read morewhen it comes to phone service. They don't own any of the equipment or lines, they simply buy phone service from CenturyLink and resell it to you and others. As a result, when something goes wrong, they are of only marginal assistance in obtaining a resolution. Specifically, if you need repair service, you call One Ring, they call CenturyLink, then you sit and wait. My phone service goes out frequently and, for the episode at this writing, has been out for two weeks now. With each of the multiple calls I've made to One Ring pleading for help, they claim they are trying to get the repair done but there's nothing they can do. And, the tone of voice they all use seems to convey they are really not concerned about whether or when your service is restored (just keep paying their bill!). Getting service directly from CenturyLink is probably a better idea, and one I'm considering at this time. Perhaps they take care of their own customers better than One Ring's.

From the owner: One Ring Networks is a business communications service provider offering high-speed fixed wireless…read moreand fiber internet solutions. We also offer hosted PBX, temporary broadband, managed IT services, 4G LTE wireless and a range of other voice and data solutions that can be customized to meet the needs of your business.

The quality of equipment, install personnel and customer service are all terrible. Few months in…read moreand multiple equipment replacements, all while dealing with the customer service people on the phone is like taking to someone who wants nothing to do with you. Have been outright lied to by them and when called on it the manager won't even bother to talk to call you over it. The install was terrible, just a 1' piece of flex out of the box and the line just laying across the yard, not even attempting to make it look like they care even a little. I'd go with anyone but this company for my internet

Too many customers on outdated nodes. Tremendous bufferbloat . Buy your own equipments.read more

Twenty Nine Eleven Constr. did a fabulous job on our mounting install! The owner was kind,…read morecourteous and professional and answered all of my questions. I would recommend this company to anyone!!

From the owner: Mission Its mission is to provide safe, convenient, and…read morereliable network installation and construction solutions while ensuring that there is no risk of poor service results or financial losses to foster a positive working relationship among employees and customers. Vision We aim to provide excellent service with integrity and accountability to establish ourselves as the most trusted name in the telecommunication installation and construction industry. We have always been striving for excellence via continual development and an ethical approach. Values We are passionate about what we can and will do. We innovate to succeed with excellence. We prefer customers’ choice The sustainability of resourced materials is our priority. Innovation in sustainable trends and fashion is thoroughly checked. Transparency and integrity are the key factors of our services. Exceptional high-quality services are provided to loyal customers

Outstanding customer service!! The employee Ezekiel S was outstanding and completely helpful…read more Excellent customer service. He definitely deserves a raise. He helped me out tremendously! Got all my questions answered and my account set up perfectly. Again excellent customer service.

I've been to this AT&T store three times in the past week, and my wife went again tonight. Every…read moresingle visit has been the same experience: poor customer service and zero communication. When customers walk in, they aren't greeted or acknowledged. On multiple occasions, there was only one employee in the store with 4-5 customers waiting, yet nobody bothered to tell us they would be with us shortly or give any estimate of the wait time. In fact, I had to speak first just to be acknowledged. I understand being short-staffed, but basic customer service costs nothing. A simple "We'll be with you shortly" goes a long way. Instead, customers are left standing there wondering if they've even been noticed. This has happened repeatedly, not just once. AT&T needs to provide better customer service training at this location.