The last person who reviewed this retail store must have had a vastly different experience than I…read more I was sent into the store by AT&T to have my (paid for) iPhone XR unlocked. The two young gentlemen "working" in the store were wholly unhelpful. They told me they couldn't do anything but to "call Apple," though they had no direction as to phone number, department, etc. where I should could Apple. Was I supposed to pick one of their 135,000+ employees and just call? Furthermore, as I advised them, Apple's website support forum regarding unlocking a device to change carriers clearly states FOUR TIMES IN ALL CAPITAL LETTERS that moving a device from one carrier to another should be handled BY THE CARRIER. Perhaps this is unclear to those that work at T-Mobile. As if all of that wasn't enough, when I asked to use the store phone (as my phone was a useless brick at the moment) to call Apple, one of the employees snorted, "can't you just use your friend's phone?" And on top of that, their only other recommendation was to "just go back to the AT&T store and buy a new phone." Oh, sure. Let me just whip $1200 out of my pocket and go buy a new iPhone, because the one I have in perfect condition isn't good enough. I know you're probably reading this like, "how rude!" but that's not even the best part. I was at the store on Wednesday, April 8. You know, right in the middle of the COVID-19 pandemic shuttering most of the United States and causing nationwide precautions to implemented to keep people from transmitting the disease to each other. I will note, I was wearing a mask. Neither of the employees were, but that's not even the problem. The problem was that one of the employees openly stated to his coworker? God? Me? The room? that he had symptoms of COVID-19 including a cough and a fever/chills and made a joke about coming to work anyway. Your call, T-Mobile (or whoever owns this franchise), maybe you want potentially infectious people working with the elderly and immunocompromised, but that just seems bad for business. If they die, they won't have a T-Mobile plan in the afterlife.

Super helpful and friendly staff! Jackie, Brianna and Ashley helped me get my new service set up…read moreand even helped me with tech support almost 2 weeks later when I messed up my phone.

Thanks for giving my small business a big time persona on the web…read more Now I'm dancing with the Big Boys!

From the owner: Switch Technologies provides expert onsite computer and network repair/support. We are a…read moreprofessional team of computer-certified experts with extensive technical experience and skills. All of our technicians are super-friendly, knowledgeable and very respectful. And don't worry about packing up your computer and bringing it to us - we come to you! Switch Technologies is a professional provider of computer repair, technical support, bank-regulation audit compliance, business consulting, network infrastructure, systems management, web development, and internet marketing services. All Switch Technologies consultants and technicians have backgrounds in one or more computer related specialties (i.e. engineering, web/systems development, marketing and/or graphic design), along with multiple IT degrees and certifications: Microsoft Systems Engineering Certifications (MCSE), A+ Computer Technician Certifications (Comptia), Engineering Degrees, IT Degrees, Certified Project Management Professional, Information Technology Infrastructure Library Certification, Google AdWords Professional Certification.

The employees are complete idiots! Horrific customer service. Do not go to this location, these…read morepeople are worthless and do not know anything about plans, phones, etc. I cancelled my service because they were that bad! I wouldn't go there if you paid me too. The store manager was a jerk and did not know how to fix or do his job! All in all this place is a complete joke! Worthless people up there.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Corsicana store today.