My Apple iPhone screen was broken pretty badly and needed repaired. He stays open until 7pm on…read moreweekdays, which is convenient. The repair was $125. A new protective case was $12, iPhone 16. Took some time and cost a bit much , but iPhones seem to be more investments these days anyhow, so "is what it is". I was happy with the service & happy to find someone to take care of it for me. Thank you . I recommend "J's" . Parking in the back and side. Read signs, as it's 2 hours parking, it's free. Bus stop is outside in front, on corner. They are located in the West side of 60th, just North of Cermak Road, 22nd Street. Several good restaurants nearby for Mexican or Italian food also.

Had my phone screen fixed for my iPhone 15+ with a screen protector & a new strong case for $100…read more All of this done within a hour! Thank you !

Walked in with a shattered screen. Got my phone fixed in 20 short minutes with a fair price and…read moreeven gave me a discount . Highly recommend going here!

Came here three times. They fixed my phone crack easy and affordable. My other phone was too…read moredamaged so they refunded my money. Good people. I definitely recommend

Everyone at this location is very slow and they charge way to much…read more Every time I go in I'm always getting this lady idk her name I think it's Jackie. She is the manager is guess but the last two phones I have bought there were from her and someone else in that store. They take way to long to activate a single phone.

I am not very happy with this service at all. My…read moreinstallation after almost two weeks is half working in and out. The Technician left his number I call, and test him the next day notifying him of his promises to come finish the job completely still has never responded or called me back concerning. The store is dominant by very young half or non- Fluent speaking people at the most out of 5 of which they come across as very racist and hot headed, quick tempered to hurry up we don't want you or your kind here in our store demeanors. After 5 visits I ask to speak to a Store or facility operation Manager, Before signing up I met one his name was Alexander he walked around with a Laptop stuck underneath his arm. nice smile but I never saw him helping anyone, Also after I signed up but never stays long enough to open it up and step in sit down and actually help you with what's really most important to you, They claimed to be able to get everything installed much quicker than because that showed me all of their displayed items, and we have everything right thee in our store. But that was not the truth, I found out quickly after I receive their big fat bill right before anyone came or I had any computer types of products or the ATT deliveryman showed up. So I had to wait over a week to actually hear from someone, a week and 1/2 no service. I went back serval times politely asking for the Manager, they would all take turns giving me the cold shoulder or would take turns the big kick out of the door. and someone named Christian was acting very suspicions and his associate ear dropping and looking over my shoulder and ruddily and boldly looking over and glancing and grabbing and holding your pertain personal nots in his own hands and reading over them, as well as your apps and setting noticing and well preserving what is in your wallet wallet, and finical info & computer screens. The Store associate who waited on me was the only Lady in the house. but at least She tries, and was very courteous about her work and focused driven and seem to be mild mannered, and did not want to make any waves with her co-workers, because they where all acting very unprofessional and like they were all still in high school : Trying to to hike up their own profits, and commissions to act and think quick. to high pressure you in to buying more & more. Even after you told them clearly I just want to get new service and you products installed up and running. Everything you ask them none of them understood, nor comprehend If you asked for another Manager they play games he left already, he will be later try him later next week they even hung up right in my face! This store need a for sure crash course in Customer & Clientele professional services 101 at lease 8 to 10 weeks off site. Moving into the second week I never can get any return calls their 1-800 number is terrible, I waiting over 50 minutes and then It hung up and retry get a recording they are sorry please try your call again later at regular business hours. I tried reaching out and going in to speak with someone else something; I was told you better call the because they will be sure to charge you. ATT should not advertise something that they refuse to uphold and administer.

This review is for AT&T's internet service. I received an…read moreemail saying they had an outage that would take 7-8 hours to fix. This is unacceptable. While our monthly bill creeps up in price, the service interruptions continue. When I Called AT&T's help line I could not speak to a human being but got shuffled between repetitive options offering no answers. We will looking at XFINITY in the near future. Glen Ellyn Mike

I recommend this store 100%. The manager, Victor, and Sergio provided me with the BEST customer…read moreservice. My experience at this location was more than great, it was better than you could imagine. Everything, from the time my husband and I walked through the door until we left. My husband hates shopping and he said he would drive the 45 min again! Thank you Victor and Sergio!! To your Entire team you ALL ATE AWESOME!! From Mrs Evans

So I had came into Verizon today to finance 2 IPhone 16Pro Maxes and 2 Apple Ultra 2 watches. I was…read moreinitially greeted by the Verizon team and seemed welcomed through the door. But then the situation became weird when Trevor, one of the Verizon reps, is willingly saying that he's not willing to help me more than what I want. He lied about what he would be able to do for me, I had applied for financing on the internet and got approved for full financing for the items I wanted. So when telling this to Trevor he said that I was unable to do anything of that sort because it says something about the financing limit. I asked him what it is and he said he can't see it because it's a new account and he can't tell me. But had a number of exactly 450 dollars I'd have to come out of pocket before taking out his iPad to check. Then he said it was a security thing and it would be fraud if I did all 4 items, I asked him if he can call fraud team and he blatantly said no he cannot do anything like that for me. I asked him why not and he basically said it was not his job. I said are you not supposed to help me? He said to a certain extent. I was upset enough with the attitude he had personally greeted us with through the whole process and blatant shrug which seemed of being bothered with my questions. I just said I'll do the 2 IPhone 16 pro maxes and 1 watch and I'll go elsewhere to get the extra watch. The reason why I came here in the first place is because I have a personal friend who is an Exec within Verizon and he spoke greatly within the company's service and was considering funding my team with Verizon services. Although this experience had completely flustered me I will not let this individual bad choice of judgement and character misrepresent Verizon as a whole. But this 1 star review is directed to the individual.

whoever works there they need to be more profesional on how they talk with the costumer! we go in…read morewith questions for a reason and who the fuck asked full price! we asked about how much are we paying today not what the device is going to cost!

Horrible service, they Meka u wait for long time and they don't have any chair to wait!!!read more

Ever sense Radio Shack started celling cell phones they have forgotten about CUSTOMER SERVICE. I…read morewent yesterday 5/30/12 to purchase a DSL modem and I could not get any help. 2 people celling cell phones, another walking around asking them what they wanted to eat. 4 customers including me left the stores unattended.

This place is a Boost Mobile store , as s senior advisor for Trip Advisor I would recommend this…read moreplace to my family and friends and all my paparazzi co workers at TmZ tv.. I only wish this guy was in Los Angeles Ca and New York , he help me save lots of money by fixing my iPhone 6 Plus s that was smashed up by cars running over the whole phone , I though for sure in had to buy another iPhone and then I went to this store cause my other friend told me he fixes phones and I'll be a MF and he did save and fixed my problem home and then my camera didn't work , he told me to bring back and he fixed that as well.... I've seen iPhones like mine that people can fix for $150-$200 and this guy was so far the cheapest and he can get it done quick... he charged me $90 and $25 for the camera , many places charges $50 just to fix the camera and he told I care of me and he has a great attitude , well mannered gentleman for his age. He even allowed my kids to play with the Beach balls there and he didn't complain at all. I'm Thank you son much for saving my phone and saving me money and mostly for being kind to me and my children. I will make sure I rate this business on TripAdvisor.com 5 stars by far the best for mobil store Thank you again.

Fixed the charging port in my phone in one hour for a highly competitive price! Convenient…read morelocation. Very polite and friendly owner.

I called the customer service number since the stores had already closed! For some reason, my…read moreAmerican express card was not working. There was more than 60.00 in my account and they said it kept declining. They promised not to suspend my lines and did anyways! I talked to the American express customer service representatives a few times also and they said there were no restrictions on my card and it was definitely MetroPCS that was having the problem with their system!! I'm mad that they suspended my lines after they promised not to!!! Now I will have to into the actual store and be inconvenienced!!! The customer service is awful!

Don't take the "free" scamaccessories. This store offers no refunds on scamccessories. If you do…read moreget a store credit remember to repay the loss commission to your sales associate.