Customer Service: Andrea was wonderful. She was knowledgeable and answered/addressed all my…read morequestions and concerns. She articulated the benefits of different plans and suggested options that matched my requests. Environment: very clean, organized, friendly. Greeted upon entry. Parking: free parking lot with plenty of spaces. They do share with other surrounding stores, but I found a spot easily. Highly recommend this location. It's worth traveling outside of my neighborhood. Compared to my neighborhood and another Southside location, this one is the best!

Worst place ever!!!! I called to check why they cancel my order The young lady said they cancel my…read moreorder because they don't do pickups. They are not corporate. They don't belong to ATT THEY ARE INDEPENDENT STORE so ask to speak with the manager she said he was in lunch don't know what time he would be back so I ask for her name she said she can't give her name because off store policy and hung up worst employee working there it's not only me read all the reviews they have this problem for years and nothing get solved WORST STORE EVER AND WITH THEIR EMPLOYEES!!!!

Came in to get the iPhone 18 and we ended up getting the pro max. Our tmobile expert Kassy was so…read morehelpful. She also helped me cancel a line on my account. We had been originally given a wait time of 45 min but it was more like 20 minutes. Would definitely be back again.

Sal helped my sister in law with her phone and was super helpful and kind…read more Time of arrival was 6:45 pm and we only waited 5 minutes. We got greeted which is a plus and the service was quick.

Carlos was very helpful and didn't charge me for the cleaning of my charging port for my phone…read more Would most definitely come again.

Go there! Walk into their store! You'll see immediately that they are knowledgeable, treat you…read morewith respect and are honest. I randomly, literally, just spotted them after leaving Apple's Genius Bar on my way home. I was mentally preparing to buy a new computer. Thinking I needed to find an extra thousand dollars. I walked in, was greeted by Will. I asked if he could just give me a second look and he rushed into action. My computer now WORKS. I told him, this was Tuesday, October 28th, he made my day do a complete 180. I don't fault the people at Apple. BUT Apple sells a lot of stuff. A lot of needless stuff. These guys FIX your computer problems. There's nothing more! He solved my thousand dollar problem! And I didn't have to start all over. No lost data. No buying a new computer. No wasted time! Stop in. He's genuine and we need that in this world. Chris J Chicago

Rigoberto as the Best. His prices beat everyone else's.We Needed screens replaced on our iPhones…read moreand another one wouldn't charge both phones work perfectly now and look like new. Very knowledgeable polite and helpful. Thanks again Rigoberto!

My Apple iPhone screen was broken pretty badly and needed repaired. He stays open until 7pm on…read moreweekdays, which is convenient. The repair was $125. A new protective case was $12, iPhone 16. Took some time and cost a bit much , but iPhones seem to be more investments these days anyhow, so "is what it is". I was happy with the service & happy to find someone to take care of it for me. Thank you . I recommend "J's" . Parking in the back and side. Read signs, as it's 2 hours parking, it's free. Bus stop is outside in front, on corner. They are located in the West side of 60th, just North of Cermak Road, 22nd Street. Several good restaurants nearby for Mexican or Italian food also.

Love love love this location! Everyone is so friendly and really takes the time out to work with…read moreyou and answer your questions. Jorge Campos, was a great help. He went above and beyond helping me with my new iPhone and a new plan. It is bilingual there. They speak English, Polish, and Spanish which is great. All staff was courteous and there's someone to always greet you at the door.

I read a lot of the reviews for various TMobile stores and they weren't good. I decided to try…read morethis location anyway since it was near my location. Upon entering a friendly guy, Ismael, greeted me and partner. I informed him of what service we currently have and what we wanted. He listened, offered suggestions, was knowledgeable of the policies, procedures. He's been a rep for 2 years and you would think he was doing it longer; great service, transaction. Due to his and his supervisor's partnership to ensure they gained my business, they now have 5 lines transferred from AT&T. Thanks guys!!

I will say this.. this is a little store that helps with the phone service and sells some…read moreelectronics as well. It's a really small store, but the best thing is that they can repair phones and 3-4 times cheaper the apple stores can. I've taken my phone there twice and they've been excellent! If anyone has problems with their phones and is on a budget, come here!!

Great and fast work! I've gone to many other places and was never happy with the results. I…read morereplaced my broken screen and the quality of their work and product is way superior than any other place. The technician was friendly and had my phone ready within 30 mins. Great place, you wont be disappointed!

These guys are freaking amazing I called so many places around my location for someone to fix my…read moreiPhone 11 it was completely shattered front screen and the back cameras as well. I was hesitant on buying a new phone due to money issues at the moment. But these guys fixed my phone like new at a great price I'm stuck in shock tbh, I highly recommend this place !