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    2.5 (18 reviews)
    Closed 10:00 am - 7:00 pm

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    8 years ago

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    21 days ago

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    21 days ago

    Not helpful customer service, incompetence and lying agent regarding promotions and charges.

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    2 years ago

    Great employees courteous and don't know the phrase '' we don't do that '' Pleasure to visit

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    Elite Intercom Services

    Elite Intercom Services

    (14 reviews)

    Lakeview

    I manage multifamily props in Chicago and Elite has earned our business through integrity,…read moredependability, knowledge and respect for their customers' business needs. We don't write reviews until we vet a company for some time and Elite Intercom has proven to deserve every one of these 5 STARS.

    Tech: 5 stars Supplies: Zero stars…read moreAppointment setting and billing: 2 stars I tried working with them, but the response time and repairs have not been the greatest. Our prior property management company hired them to hook up our cameras, so it made sense to work with them again. They already knew their work. After a couple of times reaching out, someone reached back within about 24-48 hours and a tech came out. Very nice guy. Efficient. Professional. Willing to explain but I tried to stay out of his way. I like him! The problem is the camera he brought with him didn't work. He ended up with a lemon, so he had to order another one, which would take longer to fix. And four of our cameras went out due to a short, but he was able to fix that issue. When he came back with a "new" camera, that one wouldn't work either. I was extremely concerned with their suppliers by that point. But the tech, being the professional troubleshooter that he is, just took the new wiring from the new camera and put it on our old camera. Voila! It was just the wires that had some kind of water damage on them, but our old camera worked. However, they tried to bill us for their time setting up the broken camera, and I refused. It is not our fault that they got two broken cameras. They did agree to waive the labor on that one after I pointed out that it was not our fault that their suppliers messed up. But ever since then, including trying to get a new camera hooked up, it's been touch-and-go with trying to get them to install another camera or even get an appointment. We just get the general response that it's 2-3 weeks, SUPER VAGUE responses about the actual cameras they installed (I assume for repeat business because if they told us the exact camera, we could hire someone else) but oddly seem indifferent about being rehired. We ended up hiring another company to help us figure out which camera to order, ordered it ourselves and will have them install an additional one. While I like the tech and think he's efficient, the supplies and appointments have left much to be desired.

    T-Mobile - mobilephones - Updated May 2026

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