The guy was very knowledgeable, friendly and helpful. Made sure we didn't wast any money and got us…read morethe best deal. Great place!

From the owner: Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total…read moreWireless. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we're totally with you.

While I appreciate the friendly sales associate, I am disappointed with my over-all experience…read more I've called a couple times to get voicemail. Left a message and never heard back. This is poor business practice. I work in customer service for one of my jobs, and I would never neglect returning a call. They don't fully explain the line items on your receipt. They lump it all in together to make it confusing. What is "PP membership"? I'm sure it is something I don't want. I believe "redux" membership is the machine that they have for water damaged phones, but do I really need that for an extra 30 bucks, when they sold me a waterproof Pelican case?? Also, about that case- they don't tell you that your charger doesn't fit into the phone with the case on. Good thing they sold me on the wireless charging pad...... It is confusing why Verizon will not let you pay for the entire phone upfront. I really am not interested in having "device payments", but they would only let me pay for 90% of the phone I bought, so I still have a balance. Not cool. What company discourages you from paying for something all at once??? Try to go somewhere else or order your products with Verizon online. TCC didn't impress me, and I still don't know what PP Membership is.

DO NOT shop this store. This store IS NOT a VERIZON store. DO NOT trust STEVE or GARRETT. Went in…read morefor a new phone. Bought a new phone. Was told I could save money because my plan was old. STEVE switched my plan. Now my bill is $120 MORE. Store manager does not care. Said deals are between the sales person and customer. Zero integrity. I repeat, DO NOT shop at this INDEPENDENT STORE!! Verizon will not help because the transaction was NOT done at a VERIZON location. THIS IS NOT A VERIZON STORE.

Kyle was amazing. He figured out the right size phone for my needs and converted all my data…read more Thought I would lose it if I had a different number but he did an amazing job!

My brother and I shared a phone plan with this company. He was the account holder, as he had helped…read moreme to finance my phone. My daughter's phone was paid off and on the account as well. My brother upgraded his phone and decided to return it, it arrived late but was mailed well before the return by date, which was proven by the postage. He disconnected his line, and Spectrum then charged him the full amount for his phone despite knowing it was mailed back in time and the fact that it was delivered late was out of our hands. I attempted to put mine and my daughter's phones on my own account, I use Spectrum internet services, and was told I could not due to my brother's outstanding balance. Spectrum informed me that I essentially would need to pay the balance for my brother or pay off my phone which was $1,000 upfront to be able to maintain my daughter's and my own line. My brother's total debt is now $3,400 over this whole ordeal, as my phone was financed with his information. They will not let me return the phone or credit me for what I have already paid on it towards a new phone. I attempted to retrieve a pin from them so I could port my number out, they refused to give it to me even though I was an authorized user on the account and could provide all pertinent account information. They then refused to give it to my brother when he called to retrieve it due to his outstanding balance, which is illegal, confirmed by one of their own agents. They finally sent it to me in a text message. After I ported my number, they then refused to unlock my paid off iPhone 14 due to an outstanding smart watch balance of $136 that never reflected on my own Spectrum account, I was never billed for, and knew nothing about. They stated they had no idea why I wasn't billed for it, and one customer rep stated he did not see that I owed for the watch on the account at all. Overall, a horrible experience! Spectrum made no attempt to reach a resolution with either of us.

This place and it sales personnel are horrible. My son and I went in to upgrade our Galaxy phones…read more At first, the initial salesman - Caleb - tried to sell us a new internet plan for my home. For various reasons, I did not want the plan because I am happy with spectrum. After a 15 minute wait in which the initial salesman consulted with another gentleman, that gentleman came over and introduced himself as the store manager. He asked what the problem was and why weren't we interested in the internet plan. I explained I wasn't interested and let's move on to the phones. He said he had to talk to me about the internet. I said I was not interested at all. He said he was not going to argue with me but when I came in to discuss phone service, it was tacit agreement by me that he could discuss the internet. I again explained I wasn't interested in it. He continued to pursue the internet and I said thank you I'm leaving. I would give both of these sales professionals, and I say that with absolute sarcasm, zero stars. If this is the way AT&T is. I just have to shake my head. Nobody should ever go to this particular AT&T store.

Waited forever and even had my name in to be waited on. Never got any help. Staff walking around…read moredoing nothing. I will never be back here! May even switch service. Awful!

Heidi is very informational as busy as she gets sometimes she has three phones activating while…read moretaking bills speaking in spanish and english keeping a general conversation with all her customers.... i feel so welcome each time i visit Heidi even when it is just a bill payment thank you so much cricket

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Canton store today.