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    T-Mobile

    2.3 (3 reviews)
    Open 10:00 am - 8:00 pm

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    Telecommunications

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    1 year ago

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    Xfinity

    Xfinity

    (29 reviews)

    Terrible customer service. We lost power during the blizzard and lost service as well. When I…read morecalled to get an update on when the service would be restored, it began a totally ridiculous nightmare. I dealt with multiple people, multiple mistakes that were made, a technician having to come to the house (meaning I had to miss a day of work) and too many hours to count on the phone trying to get my package back to what it was to begin with prior to losing power and service. Do your research! Look elsewhere!

    Horrible Customer Service! Especially from the Manager…read moreJESSIE AND ASSISTANT MANAGER MALCOME BESIDES ASSOCIATE DESTINY , who Made a couple of errors on Comcast Bill payment and will not correct it at ALL THE WHOLE STORE HAD NO CUSTOMERS JUST HANGING AROUND! This Location Made the initial error on my COMCAST BILL AND THEY SAID THAT I HAVE TO GO TO THE BROCKTON LOCATION OR CALL THE 800 number which I tried on several times with a wait time of ONE HOUR so I drove here since they made the error and won't do anything about it! Even that person DESTINY came out of the back room to start something! The Manager made her go back in the room. Unbelievable attitude and intimidation at this location! I had to make another call and Comcast was shocked how this matter was handled and will pursue the matter! So If looking for great customer service that greets you and appreciates your loyalty and business- THIS LOCATION IS NOT RECOMMENDED IN MY OPINION! Even COMCAST APOLOGIZED FOR THEIR ACTIONS! Plus they said they are NOT Comcast yet they represent them! They NEED TO CLEAN HOUSE AND HIRE COMPETENT EMPLOYEES THAT HAVE OUTSTANDING CUSTOMERS SKILLS! Great location but poor Customer Service!

    T-Mobile - mobilephones - Updated May 2026

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