Trying to stop billing on my account that I canceled two days before payment was due.phone assistant was totally rude and had too many reasons why he couldn't stop billing to my account after I cancelled everything this is why I will never use T Mobile again taking money without giving service read more
Well after having service for many months i am very disappointed . We were advised day of signing up free phones 2x unlimited service plus phone insurance set price 55 plus magenta . Well phone service is has been spotty at best . I have been overcharge every month by 50.00 or more . When inquired @ store agent advised manager was not available to correct said issue 2x inquiry . Still no manager contact . To bad verizon was so expensive id be gone . Shame on you T-mobile . read more
I have never had worse customer service. The employees have absolutely no idea what they are doing , I ended up figuring it out MYSELF and walking out of the store. Do not waste your time here. read more
Visit the T-Mobile store in Bismarck and discover America's largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 802 Kirkwood Mall can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.
History
T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become synonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.