first, id like to add 1 more star if i could. +1 . i…read morerecieved great customer service with a few smiles and many laughs. i couldnt be more thankful to have gone to ICC Wirelese off Lake street. Hands down, a very memorable experience that didnt hurt my pocket book.

They were extremely helpful!! Mr. Martin & Kumar helped us out and they luckily had a deal going…read moreon! Great price, and speedy fast! about 20min, every other place I called was overpriced & would take forever! This place is also open 24/7 for your convenience. I personally have never heard or seen a phone repair store that's 24/7. Exceptional service and highly recommend!

My $187.00 Android Celero 5G was stolen. I was under the impression from what my Mother stated…read moreafter speking with Admire that for $125.00 Not only I would have the same exizting number,that I would have a replacment of the same cell phone that was stolen from me.Not the case! Admire did not tell me he was giving me a Walmart Special that only costs $99.00 and was very vague when it came to the replacement product.It is a Samsung A13 with No Box!He stated it was a open box deal when I requested a box. Which I know is complete Garbage.So I will try AGAIN to get what was stolen from me.Keep in mind Iam a Special Needs Individual which makes this extremely unfortunate in both events.Twice Taken Advantage of in one day.......Anyone looking at Android 5g cell phones should checkout Best buy!They are mailing me a replacement phone free shipping also same Brand and model. Tomorrow for less than half the price of Boost $79.00.Iam in the Total tec. package Membership with Greek Sqaud.I almost want to look for a diffrent cell phone provider.However it all depends on how much more money I need to spend to get this corrected with Admire.

The person who helped me, Moe, was very knowledgeable. He was able to get my phone up and running…read more (I had spent 2 hours with Boost Online chat and did not solve the problem). Moe was very courteous and attentive to us and every other customer i saw him interact with. Boost had some great low cost plans in-store too.

Gigi!!!! Was amazing! She is an amazing person who helped me pick a plan, walked me through getting…read morea new phone and watch! To start off this location is awesome very efficient and very personable staff!! Can you get a new phone and a new plan switched over from AT&T you know it's never going to be easy and they made my experience as effortless as possible. Working with Gigi, there were some small hiccups. She was extremely Patient ! Helped every way possible and resolved every obstacle that we had to face. Even towards the end when I almost had the phone in my hand, it was accidentally shipped to my house. So I had to wait a few days. She went above and beyond to take care of me and make everything right! Really appreciate her customer service and I would definitely recommend going to this location and trying to work with her. Thank you again for your patience! As it is a process to go from one carrier to another and transfer your phone number! Also, my service is way better than AT&T in Minnesota......

In general, no one likes to go to a cell phone store and it is always going to take awhile, that is…read moreout of everyone's control, so there is no need to be mean to those that are working there. Been to this store a few times, and honestly, everyone is amazing. I have had great interactions with everyone that works there. They are patient, kind, and take their time to address your issues and really put their best foot forward to ensure you have what you need. This is definitely the best store to come to! If you are able to make an appt ahead of time, that is helpful because it gets kind of busy, especially on the weekends!

There with daughter and granddaughters to get a solution to granddaughter phone that would not hold…read morea charge. My daughter got a great deal as she pays for her phone and got a bill credit for her trade in and in the process ordered Pro Max 17 for herself. They are two weeks out for ordering and non in store. The joy of the day was Ray the salesperson who was very funny, informative and got her the best deal. He interacted with grandkids and really was focused on the whole process. Thank you for making our wait friendly and fun! TMobile was very busy but they made sure to greet us and get us a place in line for service. They have more seating in there now to make a wait comfortable. Great experience! Thank you Ray!

Our Sales Associate, Tim was amazing! I came in today with my 85 year old Father to upgrade his…read morevintage iphone, it was a longer process due to the transferring but Tim's patience and kindness is something I strive to have within myself. The manager I believe stopped by a few times to check in, he was great also. Thank you Gentlemen!

The Apple Store in Mall of America gets really packed. That becomes a problem if you are actually…read moretrying to get something serviced, which I would not recommend doing at this location. If you are just coming in to look at new devices or shop for things like cases or watch bands, it is a good spot for that. The store is clean and the service is decent, but the crowd makes it difficult to get anything serious done. On weekends it can feel like a nightmare, and even during the week it is still very busy. It works better as a place to browse than a place to rely on for help.

I went there to explore getting a Smart Watch. Absolutely no help. Also, when I saw a watch that…read moreI might be interested in there were no signs on the product to help me research later on my own. Do not bother going to this store.

I was in town for a work thing and left my mouse in the conference room. Rookie remote worker…read moremistake! I arrived at this location minutes after they opened, grateful to have found it close by (thank you, Yelp app!). I don't shop at Walmart, so I had no idea where to start looking. Then again, I had a long day of driving ahead of me, so I shouldn't complain about the extra steps. When I found the electronic office supplies, I was greeted by a very friendly and helpful employee. She helped me pick out what I needed and cashed me out right on the spot; super convenient. I've told all my co-workers to swing by when they are in the office. The location is convenient, I found exactly what I needed and had a laugh with my friendly helper.

This store is the worst ever. Both online shopping and in-store is terrible. In store people don't…read moreeven speak English. Employees are in groups talking especially when you walk out where they are suppose to be checking your bags they are too busy talking to other employees in another language. Online orders are "prepared" hours in advance and then they tell you they attempted a delivery but it never happened. What did happen is , They picked the refridgerated product too early and then had to cancel the order and you don't get delivery till the next day. While you had already Ordered 5 HOURS in advance. No one answered the phone for 2 hours today and those I connected with pharmacy, can't get a manager, electronics put someone on the phone who didn't speak English and was just an associate and not the manager I asked for. Stay away from this store PERIOD.

This location is understaffed and the staff are completely incompetent. The selection of phones and…read moreaccessories is adequate, so if you know what you need and can get it yourself, you may be ok.

From the owner: AT&T, serving over 81 million wireless customersread more