Every person in every business today seems to be Hit, Miss or just OK…read moreMy experience with the Verizon store on Malabar Rd in Palm Bay was GREAT. So much technology, almost over whelming, but my representative Faday was helpful with " how to use" instructions and patient with me, He cares, definitely a HIT

I have been in the 7 levels of hell for the past month trying to switch to a new wireless carrier…read morefrom T-MOBILE who claims they have good deals for a military family but then does a "bait and switch" charging you far more than you want to pay. AT&T spent the last month not doing their job while T-Mobile kept preventing the phone lines from "porting" and gave us a hard time every single phone call we made. THANKFULLY we stopped into this VERIZON STORE where DEVIN and his manager HEATHER not only spent the time to get us fully switched but found us every possible discount and made switching so easy. I WILL NEVER LEAVE VERIZON! I would rather have a ROOT CANAL unmedicated than go through the trouble of trying to switch wireless carriers again. The VERIZON representative explained everything, were consummate professionals and made a very difficult switch EASY! My boys now have brand new IPHONEs and they even gave us credit back for the phones we traded in!! Absolutely BRILLIANT SERVICE!! Thank you VERIZON, thank you DEVIN and HEATHER! You have customers for life!! I cannot RECOMMEND THIS VERIZON STORE ENOUGH!

I've had my phone for years. Recently, I had a Sync problem with my car. Jerry was able to fix it…read moreright away. I highly recommend this Cricket Wireless store.

The staff is amazing they were helpful and attentive. Made sure my sunglasses actually looked good…read more I would recommend to anyone who hasn't been in a while to go now the atmosphere has changed its nicer.

I wish I could give this experience zero stars. I was excited to come in and spend my birthday gift…read morecertificate and the woman working there this afternoon could absolutely not have been any ruder. Every question I asked was way too much trouble and we were clearly bothering her just be being present in the store. She was snippy, condescending, unhelpful and ruined the experience. I will never return to this location.

Matt was fantastic. He did a great job diagnosing a problem with my equipment and was able to…read moresolve the issue immediately. He stands behind his products and offers professional and courtesy assistance.

Customer service was terrible like I get it. You guys have the best batteries, but that doesn't…read moregive you a right to be a jerk.

Although I ended up going somewhere else to have my watch batteries changed, this was a good…read moreexperience. There were plenty of sale people, so I did not have to wait at all. The man I talked to seemed friendly and took his time talking with me. So many associates rush customers this time of year. He did fix one problem I had for free; I had inserted the battery incorrectly. He showed me the proper way. He also looked at another watch I had, and pointed out there was a small plastic piece missing. He demonstrated what the piece did and why it was so important. He told me he couldn't fix that one unless I brought the piece in. I had two other watches (yes 4 total) that just needed batteries changed. I don't know if the batteries were more expensive, or their prices are higher because of their staffing & classy booth. I was quoted $18 per watch, but given the assurance they would be ready quickly. I told him I really appreciated his help and educational tips, but that I would be looking elsewhere to have the batteries changed. He was fine with that, not at all snotty or rude. So he basically flipped a battery for free, pointed out a missing thing on another watch, and gave me estimates for the other two. It is exceptional to get this level of service before committing to a purchase. They seemed very professional. This man was obviously an expert. I would return to at least get estimates on repairs before I went elsewhere. Their counters were clean and well-lit.

I brought my necklace in for repair on Saturday and was told it could be fixed that day if I waited…read moreabout 40 minutes. Since it was already around 5 PM and I had to leave for work, I was told to come back Tuesday, since they would be closed Sunday and Monday, and it would be ready for pickup. When I returned Tuesday, the necklace was not ready. More disappointing was the attitude of the employee working. Instead of explaining the delay, she responded very dismissively with, "But did I call you? No. So it's not ready," and acted as though I shouldn't have expected it to be ready without receiving a call. I was following the instructions I was given on Saturday. I completely understand that delays happen, but there was no reason to speak to me so rudely or make me feel like I had done something wrong by returning when I was told to. At this point, I'm also uncomfortable that my necklace is still in their possession given how poorly this was handled. Very disappointing customer service experience and I hope management addresses communication between employees and how customers are spoken to.

I love Sutter as products, they are top of the line,medical grade, lots of choices. The employees…read moreare respectful, attentive and professional.

Get service from Abby. Get products and specials. I go to the Winter Haven on Cyprus Garden Blvd…read more Address.

I am taking this time to thank the staff who works in this department. They're very professional…read moreand provide nothing less than the very best service to their customers. I was just there Mon. October 15, 2018. The glasses I purchased received scratches, causing the lens to be replaced. Eric and Matthew who were working this day, gave me nothing less than quality customer service! Marc and Debbie have also provided service that's second to none! I am so pleased with the customer service here that, I have purchased glasses not covered by my insurance, unfortunately. My first choice for glasses is Walmart! Especially, this one. Management, I encourage you to hire more people like these four excellent workers!! Thanks Eric, Matthew, Marc and Debbie for all that you do! See you next time! Sincerely, Al Williams

Bought a Cresco All in one vape (love them) - couldn't seem to get it to work. So I called and got…read moreJULIO-he was so nice and said they can exchange & or try to troubleshoot it also. He then said I needed to click it 5x and I'd only done 3x. Boom! It then worked! Thank you JULIO! Appreciate the assistance. I wasn't looking forward to driving bk at $4+ a gallon for gas as it's about a 10 mile drive for me one way. Thank you!

Toni and Jennifer are the Best! Everyone There is so helpful…read more I don't need to go anywhere else