Friendly and fast! My only wish was that the prices were a little lower. My elderly dad needed a…read morenew charger and for his phone to be inspected for charging issues and cleaned. $60 total seemed a bit high. They offered a free screen protector which he didn't have so that was nice.

First of all DO NOT PAY THIS DUDE IN CASH. He's in the process of getting evicted from the building…read more(look it up) and who knows when he will be thrown out. As strange as it is, he video tapes you while inside the business then uses the video on your review to make you take it down. Check out the videos of me below that he posted. Went there on a Saturday and gave the Iranian owner named Majdi my Iphone to fix a cracked screen. End up paying $95 for the "mid" quality screen after he tried to hustle me into paying more. When I went to pick it the phone, he says he put in a screen but the new screen was also SHATTERED but will get a new one on Monday...he says to pay him now (I know, dumb move). After giving me the runaround for days, I go down thurs and he tells me to make an appointment for Friday at 3:30. On Fri at 3:35 he texts me that my appointment is rescheduled for 5:30. I text him that Im done with him giving me the runaround and want a refund in which he says fine. When I drive all the way down there to get a refund, he's all pissed off saying he had a bad day and tells me hes not refunding me unless he gets the shattered screen back. I refused to let this shady MF touch my phone again. I offer to bring the screen back after I get it fixed elsewhere but nope he's not doing it. I got beat for $95 but if I could save a few people from this happening to them its all worth it. Be extremely careful what you give this guy and like I said do not pay cash. Majdi, good luck with your store and bro pay your rent!

Went there twice, once for my wife's phone repair and another for new phone case. Both times…read moretreated with the best service and reasonable prices. Recommend them HIGHLY!

What a great experience dealing with Phonezone in Meriden! "Met" the owner did a great job fixing…read moremy broken screen. It was repaired the next day and the prices are very reasonable! There are many accessories in stock and they repair and sell all the major brands! Thank you,Met! Rich Burgess MIddlefield Ct

This place is terrible, you'll be gaslit, you'll over pay, and get ripped off in every way possible…read morein the span of seconds. Brought my laptop in for this dumbass to tell me it was water damage when I've always stored my laptop in a nice safe CLEAN environment. I had also brought my charger along with my laptop and he insisted on telling me that I in fact did NOT bring it in. He also told me to come in to pick up my laptop as they were gonna close, I went in and my laptop was scattered across the counter in pieces, he then told me to wait 30mins so he can put it back together. I took three to four trips to that place, wasted my gas, time, money, breath, and my presence, because again he tried saying I didn't leave my charger with him, I had to go back and get it after he had "found it". Apparently my brother went in here as well, I had no idea, he told me he went in there to fix a iPad just the screen and he was trying to charge him 250plus also trying to capitalize on the fact the it was an Apple iPad. My in-law also went there as well just to fix the screen of an Apple laptop she said it was a little over 800 and the service wasn't that great, I could've told her that myself if she would've mentioned that she was planning on going there. Anyways go in there at your own risk and I hope you have money to spend!

From the owner: we fix phones, tablets, computers, gaming consoles, controllers and much moreread more

Terrible service here... they're like used car salesmen. I pay for a family plan for my parents to…read morehave phones, and my elderly father was having issues with his. He thought it would be easy to go to the AT&T store to get them to try and fix his phone, unfortunately they told him he would just need a new phone. Not only that, Krystal somehow conned him into opening a NEW line for the phone and told him he'd have to GIVE UP HIS PHONE NUMBER. What the heck? It is disgusting that they would take advantage of an elderly veteran in this way. I had to deal with corporate to get the phone returned and reverse the $200+ in activation fees that were applied to every line on the family plan. To boot, Krystal added an insurance plan to the phone which my father had adamantly said he didn't want. Ridiculous. Worst part of the whole matter was that all his phone needed was a factory reset!

Terrible service. I had to make 3 visits and 4 phone calls to get a very simple issue resolved,…read morewhich was their error in the first place. I only got it resolved over the phone by demanding to speak to a supervisor. The store kept telling me there was nothing they could do and I should just buy a new phone. The resolution? Just use the last four digits of my phone number. SO SIMPLE. They actually informed me that they turned a previous customer away who had the same problem with NO RESOLUTION. At the beginning of my third visit, the person at the door who I believe was the GM, told me very curtly, it would be 30 minutes before I could speak to someone. And what would I like him to do? After all, it was the "busiest day of the year." (Black Friday was yesterday). When he came back over to me, I again let him know I was very annoyed with the entire situation. His response while walking away was, "Yeah we all are, it's the holidays". Why are you at work sir? You're getting cut a pay check to speak to people this way. The best part of this is I'm a corporate Customer Relations Manager by profession. I would never dish this attitude to a client and would have delivered a very serious write up to one of my GMs if they did. Long story short - The people at Verizon were fabulous. Save yourself the aggravation.

A quick and professional experience with Nelson. After being with other carriers, I returned to…read moreVerizon. Not only did I get an upgraded phone, but I also had my Ipad cleaned out and working like new again. I would 100% recommend this store!! Thank you Nelson! Aly G~

Amazing customer service and quick turnaround around for repairs had my hdmi port replaced on my…read moreps5 the gentleman answered all my questions and did it under the price originally quoted at other service companies offering the same service.

It's a spacious building. You can do accessories, or buy a phone. They have all the brands. The…read morestaff is small, but the service is quick, and they do it all. They do the heavy work of getting you into a new phone. All you have to do is watch. The service personnel are very knowledgeable. I count on them when I have a problem. I live only a mile away which is also cool.

Nate is the most patient and caring Verizon rep I've ever dealt with. Everyone in the store is…read morehelpful and you don't have to take a number and wait an hour just to ask a question. This is my favorite Verizon store to go to.

I had a broken screen and got it fixed there in no time. In addition, I got myself a nice phone…read morecase for a reasonable price. I need to come back to get that wireless charger for my car, probably going to get one as Christmas gift for my mom.

From the owner: Fastfix Electronic Repair Specialist Smartphone,Tablet,IPad,Laptop, Game Consoles Repairs and,…read moreSmartphone accessories $10 off all repairs and accessories.

We,ll just got my new bill Was told my bill would increase…read moreby only 15$ was 56 should of gone to 71 with my new phone. A joke went to 110!!! What,s up with that? Sales people!!

Bought my IPhone here 1 month ago. Purchased the screen protector and wireless charger. The screen…read moreprotector lifted and the wireless charger stopped working. They will not cover either. Gave some excuse about being bought out. I knew the wireless charger was garbage but figured they would stand behind it. They didn't. Stay away from all the accessories. 1 you will pay way too much. 2 they don't stand behind them.