I had a great experience- Will Bryant found a discount and could not have been more patient helping…read moreme install my new HBO Max and Netflix package. he went above and beyond!

Rude customer service. Went in for a replacement screen protector with my Verizon protection plan…read morethat it covers. Was told they "we don't do that" and then proceeded to try and charge me 50$ for a new one

So I'm guessing this location isn't really part of T-Mobile. They're a franchise office only. While…read moreT-Mobile has many options and promotions, this location does not participate in any of them. If your app tells you to stop by a T-Mobile store, don't go here. You can only go to the ones in Beaufort or Rincon. At least that's what I was told. As far as any other information, they're only there to sell products and a service program. After that, you're on your own. Is this store really necessary?

I worked with Nathan at this location after having to deal with A Sam's club t-mobile nightmare,…read moreand he was extremely patient with me over 2 hours trying to get my phones working again, he 100% saved my from switched back to Verizon and had me smiling before I left, I've only been with T-Mobile a year and signed up with him in Sam's club which is why I went there but that location has plummeted, glad to see he didn't go down with them and look forward to seeing him again.

Had a galaxy and got it fixed! Only place in town that fixes Android phones. They also let me split…read morethe payment into 4 with afterpay which was convenient.

From the owner: e Mobile Repair Service, located at 85 Old Sunbury Road, Hinesville, GA, offers expert device sales…read moreand repairs. Whether you visit our physical location or need a repair on the go, we provide fast, reliable service. We specialize in fixing smartphones, tablets, and other electronic devices, and our mobile service allows us to travel directly to you, ensuring a convenient and hassle-free experience. At e Mobile Repair Service, we’re committed to keeping your devices working perfectly, wherever you are.

Olga and her staff are knowledgeable and great. They make buying a phone in the whole process easy…read moreand they saved me a lot of money.

Great cell service honestly but horrible customer service if you're trying to call them because…read morethey NEVER answer the phone.

I had an absolutely incredible experience!…read more The other day I was rollerblading when I fell HARD and ended up messing up my phone screen real bad. I looked for phone repair shops online and this place had exceptional ratings. Can confirm--if you have trouble with the screen of your phone, then this IS the place to be. The service here is actually that good! The lady at the counter, Mrs. Shelby, was upfront with the process, the cost, and the duration of time it would take to get my phone repaired which, for me, was a little over an hour. If you're having trouble with your phone, iPad, or console, I totally recommend dropping by and giving this place a chance!

The price-to-quality ratio is abysmal; I got back a botched, shoddily executed job that was neither…read morefinished on time nor brought to a logical conclusion. For this (disassembling and assembling the phone, no soldering, no repairs, only replacement of the finished module), they ripped me off for an absolutely fabulous, unbelievable amount of money, as if I had paid for an elite prostitute. The phone wasn't even fully reassembled; the back cover wasn't closed properly. Instead of the agreed-upon week, the "work" took over a month. I strongly advise avoiding this place: the Asian owner gives evasive answers, the "technician" is incompetent as watermelon and unable to answer anything, and the woman at the register is irresponsible. The company operates in a gray area, extorting sums around $100-300, an amount no one would bother suing over, yet they take absolutely no responsibility for the work.

Every time I go in this place for help, the final cost is usually much lower than I anticipated…read more One time my phone wouldn't charge I thought The charging port would have to be replaced. It was only full of lint and they were honest about it and charged me a modest fee. Last time I needed help resetting some old phones he taught me how to do it and didn't even charge me. I will always go to one stop. For all my phone needs.

I went in to get my screen protector put on my iPad. The service was excellent and very fast. I…read morehighly recommend them for all your needs.

Dont buy the phone insurance , its a big scam! You pay $10.00 month then if your phone breaks they…read morecharge you $250.00 for a restored used phone. I paid insursnce for 3 yrs so it equals $610.00 for a used phone . Not worth it

Worst experience ever!!! Went in the store and patiently waited as the (1) worker was assisting…read moreothers. I needed assistance with porting my number from my current carrier to AT&T and help with the new phone. The worker-Melissa, whom I see others rave about, was very dismissive and point blank told me she could not help me. When I asked for clarification; it became apparent she could -she just wouldn't help me as I had not purchased the phone from her AKA She did not get commission on the sale so she was choosing not to assist me. I get it, I have worked in sales and commissions are great; but you are a salaried or hourly employee not a commission only based worker and you were the only employee in the store! You are PAID to wait on a customers current and new or future AT &T customers; you however only care about making sales and $$$. There was not another soul in the store; she just flat out refused to provide any customer service or assistance, got off her stool and walked to the back of the store and on her way said you can leave now!!! I should point out, when I told her I was in a month ago and would of purchased the phone at that time; however she was pushy and trying to upsell me options and a plan I didn't want nor need; and I didn't appreciate that, so I research the phone I wanted and purchased on the AT&T website. I am ALLOWED to purchase my phone any way I want; and when I come into the AT&T retail store I expect the same customer service and respect regardless of if you made $$$ commission off of me or not. Bottom line: I am sure is she saccharin sweet when she sees $$$$ to be made off of you; but otherwise she has no interest in helping you because you are of no $$$ value to her. POOR EXCUSE FOR AN EMPOYLEE!!!

Don't ever take your electronics here I took my PS5 here to get it fixed you cant see the screen…read morewhen plugged in with confidence he said he could fix it only to give my PS5 back a week later they said they tested it but they didn't it had the same problem I turned it back in and waited another week he then said he ordered parts and in the end he said there's to much work done on it as an excuse if you couldn't do it you should have said it from the beginning that you couldn't fix and left it worse then when I got it that's what I get for going to a place with 1 star trash ‍

Paid $130 for a battery replacement for my IPad. The battery they supposedly…read more put in was no better than than the one I went in with. Does not hold a charge. Very dissatisfied, would not recommend.