We scheduled a service appointment for our malfunctioning washer after performing preliminary…read moretroubleshooting ourselves and seeking confirmation of the issue. The technician confirmed a diagnosis and identified a part that he stated needed replacement. However, the repair estimate provided was significantly higher than anticipated. After we indicated that we needed to discuss the cost with our father, the price was reduced, though it remained quite expensive. Given the high quote, we chose to purchase the recommended part independently at a lower cost. Unfortunately, after installing the part, we discovered that it did not resolve the problem and was not the underlying issue. As a result, we incurred $120 in diagnostic fees and $150 for an unnecessary part. Due to the time lost and difficulty obtaining the correct part elsewhere, we ultimately had to purchase a new washer. We subsequently contacted the company to request a refund of the diagnostic fee, given that the diagnosis proved to be incorrect. Our request was denied, and we were told that the replaced part could have contributed to the issue or were provided other explanations. This was a lengthy and frustrating experience that resulted in significant unnecessary expense. We encourage others to proceed with caution when considering their services.

We were having defrosting issues with our refrigerator and the technician (Don) came out and…read moredefrosted it and said if we have more issues to call him back. We had to defrost it every 2 weeks after that and made another appointment. The same technician came came looked at it and told us that, that brand fridge was no longer made. He told us the situation and was straight forward with us about repairs and future issues. We appreciated the honesty he told us and we were able to make the right decision. Any future issues we have, we will be calling this company again. Very satisfied with service. Thank you so much!!

Over $300 to remove a love seat, chair and ottoman that was sitting on my driveway. A total…read moreripoff, look elsewhere for your disposal needs.

Pricing was straightforward. James & Jermaine were efficient, quick, respectful of property,…read morepersonable & professional. I highly recommend this company!

Always helpful and courteous! quick scheduling and turnaround. We will continue to reach out to…read morethem for our hauling needs.

Extremely disappointing and unprofessional experience with Vent Wizard (appointment on October 23,…read more2025). I scheduled a dryer vent service through Vent Wizard, but the technician who arrived tried to upsell me , high-cost projects ($1,100-$1,500). When I declined, he offered to "cut a hole in the wall for the vent hose" for $400 -- then asked me to pay him personally via Venmo or a separate check written to his own name, not the company. He spent several hours at my home, left holes in my walls, and scratched my brand-new hardwood floors by dragging the dryer without any floor protection. When I contacted the franchise owner, he admitted the work "looked horrible" but refused to take responsibility, claiming I had "hired a handyman." That's absolutely false -- the technician arrived in a Vent Wizard van, wore a Vent Wizard shirt, and represented himself as their employee until time for payment! Now I'm left with damaged walls, unsafe vent work, and ruined flooring -- with zero accountability from Vent Wizard. I strongly caution others to avoid this company. The franchise owner is unprofessional and horrible to deal with. These are franchised and Neighborly who owns this company has a "neighborly done right promise" but no email or way to file a complaint. I have calls in to Neighborly (1800 number they wont give a direct number or email). I've filed complaints with BBB and attorney general

I had a guy come out from Dryer Vent Wizzed and it turned out that he was new and didn't explain to…read moreme what was needed. I thought he was talking about PVC venting so I misunderstood what he was telling me I needed to do. He was young and I think I scared him half to death. We're in the process of remodeling our house and after this kid came to the house, my contractor pointed out how much lint was in the aluminum vent material and recommended exactly what that poor kid and Ramon, the owner of Dryer Vent Wizards franchise recommended. I had someone else set up to clean it but when both my contractor and my HVAC guy, neither of which get money or more business, tell me exactly what Ramon recommended, I had Ramon come out. He was so nice and he didn't try to sell me anything. He was going to get as much lint out as possible. Things outside and inside looked pretty nasty. I ended up getting metal pipe and I asked him to do the installation.He pointed out something my contractor had also mentioned. If we went to sell the house, the foil vent hose would be flagged in an inspection. That just happened to a co-worker. My clothes weren't drying and the laundry room was so hot. I know it's a big fire hazard and I have pets. If both my contractor and my HVAC guy tell me I need the pipe, I'll trust both so I had Ramon replace the foil with the metal vent. I was very surprised at how much it cost to change out the foil tubing with a pipe. I was expecting to pay a fortune. Considering how much vent he replaced, it cost a fraction of what I thought it would cost. His work comes with a lifetime warranty that goes with the house. Any future buyers will have that vent covered for life. My clothes are I'm drying in far less time than before the installation and it's no longer so hot when I do laundry. That'll save me both the cost of gas in running the dryer longer and the cost of increased AC. If you're upset or you've had a bad experience, call Ramon because he will try to do everything in his power to make it right. There was so much lint and dirt behind the dryer, he vacuumed up everything he could get and then he actually cleaned the floor with a towel and cleaner. Good luck finding any other worker who will actually clean the floor and wall. He checked that the water hoses were working. He went above and beyond what any other company would do. If you've had any problems or need to have their services, reach out to Ramon at 913-514-2053 or send an email to rveloz@dryerventwizard.com. The office number is 913-815-7330 for scheduling. Keep in mind that these are franchises so if you've had a bad experience elsewhere, it won't be the same here. it's all about who owns the local company. I highly recommend you let him talk to you, especially if you feel like they didn't live up to your expectations. After Ramon did everything to make my experience better, I'd highly recommend this company here. It's unfortunate that people tend to give poor reviews but they won't take the time to write a good review. The local franchise, overall has a 4.8/5 rating so give them a chance. Their follow through is awesome!!

One of favorite places to shop here or the plaza!…read more Smells so good when you walk in. Greeted with enthusiasm to see me. Asked if I needed assistance while I looked over shoes. The sales associate chatted me up when she saw my taste led me to last pair of jellies... in my size. Sayless! I swooped those up and continued to shop. Need a fitting room started. No problem. If they see your arms are filling with items, assistance is prompt. In the fitting room, more attentiveness to my needs and compliments to me on my choices telling me how good I look! Love it! I'm done for any authentically positive shopping experience... it's a periodical thing here!

I walked into the store in pants, however due to the incredibly busy day I left the tags on them by…read moreMISTAKE. After doing a return and wandering the store and being stopped because the store was closing and they had already locked the doors the woman accused me of stealing the pants. She asked if I wanted to pay for them even though I walked through the doors in them and there wasn't a sensor on them. The woman doing the return as incredibly kind but the woman who accused me of stealing the pants was rude and as a former retail worker you're not supposed to handle a situation like that. Not impressed

My mother passed away recently and Heartland did an amazing job of helping my sister and I through…read morethis process. The day after she passed they contacted us to let us know that she was now under their care. An appointment was set up and we met with April a few days later. She was understanding and patient with us. Since my mothers burial wishes were planned in advance, it was a fairly easy process. She did not try to up sale us and helped us to understand the paperwork and process going forward. Every time I reached out to her via email, she responded quickly. Corey was also great help and was professional and courteous. If I'm ever in this type of situation again, my first call will be to Heartland. So fortunate to have found such a kind, patient and understanding funeral home.

We had an unexpected event in our family; life flight to KU Medical Center; lost our mom. All so…read morefast. I looked for cremation services and Heartland had the easiest website to understand and by far the best pricing. Other local cremation services were 4 times more expensive. When I called Heartland, my call was answered immediately, the process took under two minutes, and although they offered to meet us in person, they were able to simply email me the documents to fill out and sign. The documents were easy to fill out, and it was done. This was so seamless and easy at a time when we were grieving and didn't need any more drama. Thank you, Andrew, and your team at Heartland!!

They were great! The whole experience was actually excellent! I had been wanting Contacts for…read moreprobably three or four years. I kept putting it off because it seemed difficult and I thought my prescription was just too complicated. I finally decided to go to target and they were able to get me the right contacts and I only had to pay $16 for a six month prescription with my insurance and their first time discount. I've been very pleased! The staff were very friendly and patient with explaining different costs and different options. I will definitely be coming back.

I had previously written a positive review for this store, but since then I've had a very…read moredisappointing situation with the store where they never sent my frames to get lenses in them. I've been waiting for two weeks and I called to check on the status and it looks like the frames were never sent and have been sitting on a desk for two weeks. During that whole 2 weeks, no one ever reached out to me. I'm completely dismayed that it took me having to call them to find out nothing has been done with my glass frames. The woman who answered was super apologetic as she's new to the store, but still.... My best advice is if you go to this store and choose to do business keep your receipts, call them if they don't call you and check in often to ensure your work that you paid for (in full!) is being completed.

These guys rock! They saved me a ton of money on a key fab, rather than going to dealer. Very nice…read moreand professional. I would recommend them to anyone.

Fast and excellent service from John and Helena. Prices are reasonable. I highly recommend this…read morestore.