I went to exchange a new iPad. Of course it was more…read morecomplicated than expected but Alex (manager) was extremely helpful, managed the customer service phone call that otherwise would have to have been me and saved me money that I would not have known that I could. It was a great experience.

Went into this store to get a new phone for my husband and was told that ATT Internet Air was…read morefaster and cheaper than Google Fiber (LIE). So I ordered the equipment, had to drive back to this store to pick up (no shipping to home) and then verified that Internet Air was not faster than Google Fiber (slower by like 50%). The only way to get rid of this account was so bring the equipment to UPS, which I did. (as did another ATT customer in line behind me). Here we are 3 months and 7 customer service calls later still trying to get the charges reveresed on my bill. Don't fall for it and save yourself a lot of frustration.

I have been a client of Travis' on several occasions over the years. Most of my experiences have…read morebeen great until recently. He did an Apple watch repair for me and the face almost immediately started to detach. I have been trying to contact him since the holidays to get it fixed. Initially I didn't hear anything back via text (which has always been a reliable way to reach him) and finally emailed. He did end of replying to that. However, it's been a month of texting and emailing with sporadic responses and still no repair. He's gotten really hard to get a hold of, and it's so frustrating! I spent over a hundred dollars on that last repair he did, and I still haven't been able to use my watch. So bummed that's he's become so unreliable! I finally went to another local competitor today (even texted him to let him know that I was finally fed up and going else where and STILL NO RESPONSE) and got it fixed right away with a tip they gave me to try at home. Didn't have to spend another dime. What a relief! I really hope that he can become reliable again. I know that Dripping Springs needs a reliable service provider and, unfortunately, bad news travels fast. I'd hate for his business to suffer. He's been a great source of knowledge and help until the last month or so.

I recommend the business highly. I had a non-functioning 4tb external hard drive, full of data…read more They re-cased the drive and restored the music and all the other contents. Whew! I'm a 10 year resident of Drippin' so I really appreciate a local competent source for computer fixes.

Complete turnaround!…read more I worked with all three of the new staff members and couldn't be more pleased with the level of service and the ultimate outcome that was provided. Verizon has it's operational flaws, but this location is doing great. We'll done!

Upgraded my phone recently with Elizabeth Bradshaw at the Belterra Verizon store.I know her name…read morebecause she wrote it on my receipt so that I would have it in case I had a problem. Big mistake going there! She (and her manager via phone) told me it was my lucky day. I could add another line (cheaper this way), keep my old phone, and the new line would be free, along with the upgraded new iPhone 17. My lucky day, she said. I was in the store for an hour and a half while she got help from her manager on the phone. She told me to come in if my 2nd billing after the upgrade looked wrong. Fast forward 2 months. Well, It looked wrong! I went back for help today. She was no help, and told me she didn't remember me or what she had promised. I asked her to call the manager who had helped her with me. She said I would have to go to corporate office in Austin for help. That they had no manager to help me anymore. She seemed annoyed I had come in. I felt scammed! Spent an hour on the phone with Verizon to straighten out my bill for the upcoming months. But since I have already paid the last 2 months, I'm out of luck. Wish I didn't listen to her at all. Advise....dont use this person!

I had an iPhone 6 with a cracked screen and a friend told me about this place. I looked them up…read moreonline, booked my appointment (also online) and within a half hour I was dropping my phone off to be repaired. I came back within a half hour and they had it fixed, just like brand new! Everyone I dealt with at this location was friendly and professional to boot, AND the cost was way less than other repair shops in town. I wish I would have realized just how easy & painless this process was, I would have taken my phone in MONTHS ago! Bravo guys, great experience.

I am a heavy communications user. I use Apple for telephone, data and computer tasks. This team…read moreis great. Fast service, good value. Use these great people

Devin was very professional and knowledgeable. He also has the degree to back up. He was very…read morehonest about the repair and my expectations. I would definitely be going back- good experience and customer service

I paid almost $200 for a screen & battery repair, and less than two months later, half the screen…read morestopped working. The shop refused to fix it under warranty because theirs is only 30 days, while most other shops offer 90 days. Terrible value, terrible warranty. Avoid!

We had an excellent experience with Kerry Hammer of Hammer Technical services. He spent a great…read moredeal of time consulting with us and provided a very detailed quote. The execution on the services for which we did engage was highly professional and well-done. Kerry is obviously very experienced and we look forward to working with him again on future needs and projects.

This review and rating are unusual, in that I am rating Hammer's quality on their candid advice to…read moreNOT get a device repaired, but rather to replace it. I appreciate the advice and the honesty.

This firm provides responsive and affordable service in cabling and wireless communication. We have…read moreused them for various office projects for over five years and will continue to have them on our suppliers list. Delk Watson Facility Manager Asuragen

An employee named Cesar Fuentez gave me his business card from this company and gave me an estimate…read morefor a wireless job. The estimate was $800 and he wanted $400 up front for equipment. After a week, he said the job would be $2100. I told him I could not afford the job at that price and he kept my $400 as a "restocking fee". He would not provide an invoice.

I love this place. It is my go to place whenever my screen protector gets scratched or cracked…read more They pop on a new one and I pay $10 and off I go.

When my iPhone became ill and nearly died, I brought it into CPR in South Austin. Eric came out…read morevery fast, and was extremely optimistic that he could resuscitate my dying phone. As the family gathered and prayed for a miracle, Eric told us to come back the next day And pick it up! It was as if it was a miracle! My iPhone 13, given up for dead, is now alive and well. Eric save the day. He was great with all of the customers who came in, and he gets to know each iPhone for the unique identity. Really appreciated the assistance and I wanted to give him two high-fives!

Walked in and in thirty minutes got new glass for my I phone…read more 100 bucks Good service reasonable

Really appreciated these guys today. Yesterday, my phone charger stopped seating correctly. I…read morescraped around there as best I could; used some compressed air and it still wouldn't charge correctly. Enter Phone Doctor, my phone was wisked away to the back. I could hear the compressed air blasting like crazy lol. Less than 5 minutes later they produced some lint and what looked like a tiny splinter of wood. They took the time to test the device in front of me to make sure I was satisfied. Then, they said we're glad to help and didn't charge me! Thanks yall, if I need any additional phone repairs I'll be back! 5 stars!