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Butler, PA

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3.4 (5 reviews)
Closed • 10:00 am - 8:00 pm

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4 months ago

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2 years ago

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2 years ago

the manager is rude, nasty to deal with, don't seem to know what he is doing, go anywhere other then this place

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8 years ago

Great place. Staff is super friendly and welcoming. Very knowledgeable. Made my transition super easy.

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8 years ago

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AT&T Store

AT&T Store

2.8(8 reviews)
0.2 mi

I go out of my way to go to this location. The manager here is awesome and extremely helpful. I've…read morehad several questions and concerns and he's walked me through every time. If something looks incorrect he reviews it throughly to make sure my bill is accurate. The store itself is always clean and tidy which is important to me. The other sales reps are also extremely friendly. Definitely a great experience! Also, I had to add a line to the new promotion AT&T is offering and I needed a lot of help understanding how it worked. The amount of patience the reps had were fantastic.

The employees in this store are actually decent, it is the company they work for. The back of my…read morephone shattered and I used my insurance ($200 deductible) to replace it. The insurance is a scam as well, don't get it. They said they sent me a new phone, and when I received it to mail the old one in. After 1 1/2 months I called asking where my new phone was. They sent it to the wrong address. They sent a new one, and I sent the old one in, got a message they received it. 3 months later, without notice they charged my debit card $800 for not receiving my phone. I called customer service and after 3 1/2 hours they said that it was a mistake and they would credit my account (not refund my money). Then the next month they again charged me $835 dollars for the same thing. I went into the store this time, in tears. Again they said it was an error and will correct it. I am a disabled veteran, and I had to borrow money to pay my mortgage because of ATT. No sympathy at all. Also their customer service is in India, and it is very hard to understand them.

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AT&T Store
AT&T Store
AT&T Store

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T-Mobile Authorized Retailer - mobilephones - Updated October 2026

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