Came here to this location for the first time and I had a great experience. I'm not one to upgrade…read moremy phone, but I decided to take advantage of one of their promos. I just needed to trade in my iPhone12 and got a iPhone14 Pro practically for free. Sales, Edward Kim was super friendly, patient, and informational. Within the hour, I got my new phone and everything transferred over without issue. If anyone wanna stop by and feel comfortable with your questions and/or concerns, ask for Edward Kim. The parking lot is super small. All the staff are friendly, but Edward Kim was amazing. He is an asset to Verizon.

I am really pleased. I had broken the back glass on my iPhone about a week ago and then today my…read morephone wouldn't maintain service. I thought it was dead and needed to be replaced, but Matthew was honest and told me it was a tower issue in town instead of taking my money for a new phone. Good man. If I lived locally I would come back to see him for my upgrade.

1.5.24 This is my 800th Yelp review…read more Went in to buy a 12 volt battery. One of the young men asked me if I needed help the second I walked in. I showed him a photo and away he went to get what was needing. Quick, fast and knew exactly what I was needing. Great service. I paid and away I went. It is really nice walking in and the employees know what they are selling and where to locate it in the store. I will return when needed to this location!

Hmmmm?? They took down my original review? Well, these gentlemen at the College Station store are…read morethe best. They took care of us very quickly. Putting in two new Duracell batteries in my RAM, in under 45 minutes. Thanks to you all.

I didn't go into this location, but called ahead instead. I cracked my phone screen and wanted to…read morecheck if this location did cell phone cracked screen repairs. Although this location does not, I spoke to a young lady named Madison over the phone and she happily gave me the information on how to file a claim as well as finding a location on the protection 360 app. I had other questions as well about my device and coverage and she gave me some really good advice as well as information and step-by-steps even though I wasn't getting business from her or her location, she still treated me with kindness and respect and amazing customer service!! thank you Madison!!

Whatever your iPhone is doing or not doing to make your life harder, this place can help. They'll…read moreget it done affordably and fast. Service is great, it's reliable. I recommend this place to anyone with a glitching iPhone.

I've taken my iPhone several times for repairs, and I can say they have excellent service and…read morereasonably priced.

Reasonable prices, fast repair and clear explanation about what the issue was with my phone, I came…read moreto activated too and they could keep my number from the other carrier

Well! I stopped in today 7/26/23 around 6 pm. Apparently I was invisible in a bright pink shirt…read morewondering around trying to decide which bulb to purchase for my Honda civic brake light. Since NO ONE was going to ask if I need any help. I finally ask Taylor for some help. Obviously he wasn't thrilled since he was standing next to the shelves eating pizza. After looking around he picks out the bulbs I need & I pay for them. Naturally I have questions as to how to change it out. Taylor tells me to look on YouTube because there are literally millions of videos which will show me how to do it myself. I asked if I need any tools ? He says no. I'm thinking ok! Because I sure don't want to get a ticket since I don't know how to change out a bulb for my brakes. And gee Mr auto parts store clerk! I get it. I'm taking you from your pizza but could you do better than that ? Welp I go outside & grab my owners manual & I start trying to pull the holder for the bulb. I look in my manual & it states I need a different size. Back into the auto parts store & this time a guy with blond curly hair looks it up but assures me it's the right bulb. I suppose I should not ever refer to the owners manual because these two geniuses are sure not going be more forthcoming. Do I need to mention that it's 101out there? In Texas ? No? Ok. After being unsuccessful trying to remove the other bulb, I decide to drive home. At this point I was hoping a cop would pull me over because I was going to ask him for help. Because gosh darn it all, O'reillys sure doesn't go above & beyond to help any customers. All I can say is that in the past I've had really nice people assist me. Clearly it was my fault I went to O'Reillys. Guess where I'll go the next time I need something ??? Damn shame! I've used O'Reillys since they were Hi/Lo in the late 90's. Awful customer service. I was very surprised. Wonder if they would let their mom/wife/sister etc drive around with a burn out brake light ??? Because guess what? I do not have family & I had just left Physical Therapy this afternoon at Baylor Scott & White so the last thing I needed was such indifference. At least at a convenient store buying a bottle of Gatorade I get greeted and told to have a nice day. Imagine my surprise when I read that they can in fact install a simple brake light bulb. Hmmm Must be nice but the store located in College Station on hwy 6 is NOT the place to go to if you need assistance. Never again !

Back home I always choose AutoZone over O'Reilly's…read more Several weeks ago I was visiting my parents and we were working on my dad's truck. We needed a few parts so we went to several AutoZone locations first. While we were able to get several parts without issue, we couldn't even place an order for another part we needed and didn't get much help at either location we visited. While running some other errands I suggested we cover all our bases and check out O'Reilly's before changing our plan of action. This one was nearby so we stopped in right before 11am. When we entered there were maybe 4 or 5 young employees all helping someone- fairly busy for a weekday. The manager finished up with the person he was helping first, so we went to talk to him at the counter. Unfortunately, I didn't get the managers name, but I wish I did, he alone was worth the trip here. He was both knowledgeable and helpful. Not only did the manager have a great suggestion to bypass getting the part, he even pulled up another company's website for what we were looking for. It was a company my father had used before, so he was pleased with the suggestion as well. Not a lot of businesses like this will think outside the box for other solutions, nor risk losing money by recommending someone else. The managers also helped us find the remaining items we were looking for while simultaneously overseeing his employees consultations. I was very impressed! By mid afternoon the truck was up and running and we were on to the next thing. I really wish I could give the manager the appropriate recognition with a proper shout out, but I'll definitely be returning HERE when I'm in College Station and have an automotive need.

Don't buy any electronics from this place, I spent $40 on a 4 bay charger for my vape batteries,…read moreworked for 3 days and stopped working. Wouldn't give me a refund. Offered me 15% off of nothing because they didn't have any other chargers. Won't be back sadly

Rebecca is amazing and is always friendly and helps with everything!!! We love coming to this vape…read morestore for all of our needs have the best prices and deals!

Service selection and value. Located close to home and customer service was a pleasant experienceread more

If the older man is working do not go in, he takes forever. When I got in there it was just me and…read moreone other customer, the older man working went to the back for 30 minutes while back there two other customers came in. He proceeded to take his sweet time, I waited for 40 minutes and left, not seeing him check out even one person. I've came in when the women is working and she is the way to go!! She is so sweet and efficient !