Today was the second time that I have used Phone Pros (for different problems) and I have been…read morecompletely satisfied both times. Tony and his assistant were great at identifying the problem (damaged charging port) and fixing it in a timely manner. Pricing is reasonable. Interactions were professional and courteous. They even recommended a great nearby restaurant where I could go during the time that were working on my cellphone issue. In addition, after I returned, they checked out the two chargers which I had brought with me and detected a faulty cable on one of them. I was able to replace the cable at cost with no additional service charge. I would highly recommend Phone Pros and the fact that I returned when I encountered another different cellphone-related problem is a testament that I value their services highly.

I think this place has amazing service swapped my phone battery in under an hr and the price was…read morevery reasonable at 60 dollars for hardware and labor

After putting it off for a while, I finally set up an appointment to have a crack in my phone…read morescreen repaired. I was able to secure a same day appointment, and the repair was completed within the time frame they provided. On top of excellent technical support, every individual that I spoke with in the store was knowledgeable, professional, and kind. Special shout out to Luis, who demonstrated a high level of care and compassion with each customer in the room. He kept everyone updated throughout the process, demonstrated care and knowledge in each situation, and seamlessly handled each of our concerns. Happy to say we now have a neighborhood repair shop for all of our tech!

I rate this Court Street Branch of u BreakiFix "VBAS" for VERY BAD ATTITUDE and Service…read more So I dropped my phone and my screen cracked into such a rainbow of colors it made the Pride Flag look like an old black & white TV. I've been going to this uBiFix here since at least 2019 bc it's in my hood and they were always solid - but I guess new crew new attitude - ah how we long for the good old days. Anyways I've had shorter waits in Doctor Offices. The waiting area looked like a subway platform at rush hour - and by that I mean - a few lucky peeps had seats and the rest of us stood around waiting....and waiting... Anyways my tech Andrew informed me a new Apple Screen would be $250 or $300 I cant remember which now, but that an after market would be $200. So being that the phone is a couple of years old I went with the after market. They took it in, fixed it and I was out. Next day - even though it sat on my desk or in my pocket - another rainbow appeared. So I went back I showed it to Andrew and said, "Its covered under the warranty right? Its only one day" He said, "Well if it's not your fault" I showed him the spotless screen. I was like "Dude forget about no cracks or no scratches -there's not even a speck of dust on the screen." "Well lets see." He goes in and comes out after too long a time to tell me, "Yeah we're gonna do you a favor and fix it." "Do me a favor?" I'm thinking - because Techs are like car mechanics or Doctors - you can't express how you really feel if you're still gonna put your whatever in their hands. Lets get real - Business don't survive by doing favors. It was 2 days into warranty - and whether it was a defective screen or incompetence - that's why you're gonna do it. Anyways I was never given a reason why it failed. So I get it back fixed and a few days later, its in my shirt pocket, I'm standing leaning over my desk and my phone - that's in a sturdy case - falls about 2 feet onto my desk and like that old Rolling Stones song "SHE COMES IN COLORS EVERYWHERE - SHE'S LIKE A RAINBOW!" Needless to say I got my answer the hard way - if their aftermarket screen cracks from 2 foot fall to a desk - it's prolly not even defective but just cheap crap. I mean 2 screens fail that easy - time to source a new provider boys! I had no time to go back to their circus as I had to fly - besides slap me once shame on you, but slap me twice... Anyways when I got to Louisville Kentucky there was a shop on Bardstown Rd & Eastern Parkway - polite, friendly no attitude. Their aftermarket cost only $149.00 instead of $200 and they told me it would be ready in 30 min. I didnt even get to finish my coffee in the cafe across the street before I got a text it was done. MORAL OF THE STORY: If you can't get to Kentucky for a great deal, and you're happy with Bad Attitude, Product & Service - then the uBreakiFix on Court Street is the joint for you! ,

This is two months over due…read more Two stars for service and trust. Would have been one star but price is honestly cheap. Story goes as followed. I need my wife's phone and mine to be fixed. Both iPhone 7's, water resistant and Retina display. Apple where I would normally go asked for $150 plus waiting a day. waiting a day was a deal breaker. I came to this store because I needed a quick fix but I also wanted guarantees. The girl was friendly and polite. The technician was rude as hell. He claimed he hated customers like me because I was nosey and worried. Buddy when your owner reads this I hope he approaches you and tells you to not speak with paying customers ever. I tipped the technician just to be generous since I kept him in past 8pm. The main concern was that I was promised a screen that was identical to the one I had prior on both phones. This was not true. In fact the screen did not even calibrate properly. Right away they needed to replace one of the phones screens after I got my own replaced. Should have read the writing on the walls then. My fault. The rep claimed the screens were identical, the colors and tones would be identical and the feel of the screen would be identical. Typical bait and switch, needless to say the screens were not Retina display so the colors were not crisp. Also the phone was now not water resistant. Both things I stressed when asking before making my purchase. Be warned they use after market parts which we all could have guessed but to blatantly lie and say it's the same screen even after I showed them the difference in color. Moving on, my wife called Asking for Money back and she was given an attitude by the clerk. I get it this is Brighton Beach and people gotta make a buck but lying to my face and having a really rude technician does not justify your business handling its clients in such a way. We went to Apple two days later and paid to get new screens put back on. The Apple rep showed us how the phone screens are different in every way. Long story short be warned.

I was in Brooklyn a few weeks ago, on vacation from LA and had to get my iPhone jack repaired and…read morewalked across the street after getting quoted a fair price on the phone. I got excellent service from a gentleman named Shaq and also a lady whom I did not get the name of. The service was quick and on time as promised. Not sure what the other low reviews are all about but I would highly recommend this place upon my first impression.

Everything these guys do is great. They're friendly,…read more efficient, reasonably priced, and overall, fantastic. Thank you for operating such a valuable place of business, Virginia Cantone

I love the care and help I receive every time I walk in to get my packages. Thank you all for the…read moregreat customer service you provide!

They were fast, effective, and polite, and the new digitizer for my HTC Sensation works as well as…read morethe original. Look for the bright green storefront sign for this narrow, easy to miss store.

The people who work here are excellent. Always very courteous. Every time I have a need, I go to…read morethis store and it literally takes about a minute for anything. This is great because I never need to worry about parking. Very fast service, thanks guys!

I got my iPhone 12 Pro Max repaired here and they made it look like it was new. The owner…read morerecommended a great case for my phone to prevent future clumsy mistake like this again. Got a screen protector as well, Their price was fair for everything I got. Cant complaint about the service neither, I don't know I just love this place!!!! Highly recommended to other yelpers.