Professionalism, expertise and excellent service by the manager Marquis made the entire process…read morecomfortable and a great experience. It took about 2 in a half hours to fix the issue I had had coming in, and he was very patient 5 STARS to him. I highly recommend this store they definitely want you to leave happy!

Customer service rep removed my phone promotion in error and billing was not able to make the…read moreadjustment. AT&T requested I call in each and every month so that a credit could be applied to my account. I have complied each and every month for a year and a half so that a credit could be applied to my bill. The last three installments of my iPhone payment has been denied because they feel I'm not entitled to the credit any longer. They are not honoring what they promised. I am disgusted, disappointed, and they are shameless. I will be switching my phone carrier as soon as my installation payments are done

I had a bad port on my phone; he did an excellent job fixing it. They stay open a lot of hours too!read more

Went there to fix my phone couse i dropped in a water . But after that my phone got fix , my…read morebattery on this phone so fast drop then before.

I went to 2 other locations because I had an issue with my Samsung phone. Neither person at those…read morelocations helped. Total was of time. The guy at the Lake St location was useless. At this location, Omar fixed the problem immediately and was awesome to work with setting up my replacement phone. Only person and place I'll go to from here on out.

One of the worst experiences I've ever had. I came in to pick up an upgrade I ordered online. I…read morechecked in and there were 3 people ahead of me. At least one person ahead of me left so there was 2. People ahead of me are being helped and more people have come in and they're being helped before me. I'm not going on almost an hour sitting waiting to just show my id and grab my phone and go. I'm unsure on how this check in system works because it's not making sense to me at all. Definitely won't be back at this location ever again. They keep coming around asking if we've checked in to then help new people that just walked in. *Update after clearly looking frustrated someone came to asked if I checked in again and come to find out I tapped the wrong option when checking in. So I wasn't necessarily bypassed on purpose but gotdamn was that frustrating.

Great price for a couple of very good computers. One Mac and one PC. The PC needed work to…read moreoperate well which was handled by Ali.ill update this after we see how durable they are .

Not recommended at all. Avoid this place and save your hard earned $$. I have got my phone fixed…read morefrom here with the guy, and he mentioned that the screen has lifetime warranty and it's a premium quality screen but less than in 2 weeks my phone broke again. Now he says he doesn't remember saying anything about warranty. SCAM ALERT

Best phone repair with reasonable prices. Great customer service. He always make sure the customer…read moreis happy

Best place to repair for iPhone screen!!! Best prices and very fast service!! Thank you! I will…read morecome again!

Went there to get my phone fix . And after done i just realized my phone battery is gone bad …read more Before i go there my battery was ok

Great customer service from start to finish. I brought in a cracked-back iPhone, and Phone Mart…read morehandled the repair quickly and professionally. They even helped me transfer data to a newer phone they had for sale. It's nice to find a place that does both phone repair and trade-ins under one roof.

I'm 73 and I had to get a new phone. Three stars for congeniality and they had to upload and…read moredownload my information to my laptop. No 5 stars, because they could have fixed the "problem" with my phone by going to settings. My new phone wasn't staying synced with my new AirPods. They said I had a lemon of a new phone. So I got a new one. At the store the second one worked for that one test call, but when I got home it didn't work. I was ready to give the pods to my son, but one night when I couldn't sleep. I went to my settings and fixed the problem. Recap I had to redo the uploading and downloading, because I had to exchange phone, when all they had to do was go to settings and change one little thing. Grrr!

I "had" to get a new iPhone 17 due to lack of storage for my Spotify that I use for work, I ordered…read morethe 17 online and was able to pick it up promptly the following day. I returned the next day to return my trusty iPhone 12 and Jeremy and Jadin were instrumental in assisting me in turning in my old phone and offering wonderful additions to my new purchase. They were absolutely knowledgeable and super friendly to deal with. I will be referring friends to this location in the future. Amazing service and efficient service. These two gentlemen deserve a huge shout out! Thank you for making my life easier, guys!